Hotel berhampiran Galata Moda, Istanbul

Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself

I have stayed at dozen of hotels around the world but this is on the top of the list of best stays/experiences ever. The location is great, the room was clean, very comfortable, and the staff was amazing. Especially Mustafa Emrah, he deserves to be the best employee of the year. He went over and beyond to help make our stay enjoyable. Exceptional service! Thank you so so much! I will definitely stay here again when I come back to Istanbul. I highly recommend this hotel for anyone visiting downtown.

Definitely I will come here again for my next visit to Türkiye, it’s close to Taksim square and many foods surrounding. Can easily get taxi, buses and metro. The room is so huge, with living room and kitchen :) The room is clean and the hotel staffs are so nice, very helpful :) Thank you 🙏🏽

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

Отель районе Бейоглу, 300 метров от площади Таксим. Выбрала его из-за удачного расположения и уютных номеров (есть видео номера в истории). Отель небольшой, всего 10 номеров, рядом с метро и фуникулёром, идти минут 7. Номера действительно очень комфортные, уборка и чистые полотенца каждый день. Персонал приветливый. Все отлично. Хорошая цена на него. Рядом есть супермаркеты, магазины, кафе. Известная пешеходная улица Истикляль в 400 метрах. Сам район, особенно около метро оставляет желать лучшего, очень много попрошаек, думаю поздно вечером лучше не возвращаться, девушкам точно не рекомендую поздно гулять в этом районе. Когда спускаешься в метро (в туннель), то там соотвествующий запах и много людей спят на картонках.

If there would be a Champions League for hotels, Rixos Tersane would win it. The nature of my media profession necessitates many hotel stays in many countries. Usually I cannot wait to go home. This time everything was different. Welcome? I felt as a family member, not paying guest. Design? Beautiful. Rooms? Perfect size, waterfront views, very comfortable beds, seating area, desk to work on, well above average storage space, and then the bathroom... history in the building, on the walls, there are books to read or consult about city and country. Food and beverage? Best I had in years at a hotel, from breakfast to dinner. Breakfast in particular is out of a stylish Hollywood movie. If a convention or conference is coming up - book it here. 2000 happy delegates? Easy :-) But there was something else, too: the team, their staff. How a hotel is managed reflects in staff attitude. According to my opinion and I spoke with many, this hotel must have the best possible management anywhere in the world. Thank you!

It is a very nice hotel. The Executive Lounge and the Rooftop Bar are on the highest Floor where you have a fantastic View of the Bosphorus and can enjoy delicious Food. Our Room was very large and very clean. When we arrived there was a Fruit Basket, different Variations of Chocolate and a Bottle of Wine served on our Table even though we don't drink Alcohol i found it very accommodating. The Breakfast is wonderful and there are many different flavors. The Coffee was unfortunately not good so I drank Çay. You can walk 10-15 Minutes and then you will pass various small Cafés, Supermarktes and Restaurants. I recommend this Hotel because it’s worth a Visit !

Very nice Hotel, the people working there were very helpful and nice to talk to. The hotel was quite new but it looked like they didn’t keep up with repairs and maintenance. Overall a pleasant stay.

Mr Berkan ms seminary Mr sinan awesome very kind and professional employee

Loft Airport Hotel exceeded all expectations! The modern, stylish design creates a welcoming atmosphere, and the rooms are spacious, clean, and well-equipped with all necessary amenities. The staff were incredibly friendly and attentive, ensuring a smooth check-in and checkout process. Location-wise, it’s unbeatable for those needing quick access to the airport, and yet it’s quiet enough for a peaceful night’s rest. The breakfast selection was diverse and delicious. I highly recommend this hotel for anyone seeking comfort and convenience near the airport. A solid 5/5!