Ulasan El Emin Istanbul Hotel

Location is very good. Staffs were saying different time about the breakfast and couldn’t have my breakfast even though i paid.

Thanks for the kindness and the support

Very pleasant experience. Helpful staff. Nice neighborhood.

Ver good location and very comfortable for business and leisure

Guzel hotel

酒店距離伊斯坦堡機場大約40分鐘，打車約需要450里拉，從酒店出發到薩比哈機場也要45分鐘車程，酒店專車需要900里拉。酒店服務人員很有禮貌，早餐很豐盛，距離Istanbul Mall步行約8分鐘，酒店旁邊有居民生活區，小商店等也很多，很滿意的住宿，下次過去還會選擇這裏！

房間稍微舊了一點，桌子辦公不是特別的方便。早晨種類太少了，而且也不怎麼換，每天基本都吃的一樣的東西

VISKAS LABAI GERAI.SUPER.GERA VIETA LABAI DAUG ŠALIA PARDUOTUVIU

I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.