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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.7/5
74 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.6
Kemudahan3.5
Perkhidmatan3.8
Kebersihan3.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(74)
Ulasan positif(46)
Ulasan dengan gambar/video(5)
Ulasan kurang baik(6)
Mohammed
Standart Room French Bed Or Twin Bed City View
Menginap pada Jun 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada Jun 9, 2024
Theres alot of restaurants next to the hotel , its not too far from tourists places like the old city , but it takes along time with the taxi to reach because of the Traffic.
Terjemah
Patrik
Standart Room French Bed Or Twin Bed City View
Menginap pada Nov 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 20, 2024
Absolutelly perfect, thanks for your care
Terjemah
Pengguna Tanpa Nama
Menginap pada Dec 2021
Bisnes
28 ulasan
3.2/5
Disiarkan pada Dec 27, 2021
It’s fine. For service need improve
Terjemah
Mustafa baki kurt
Standart Room French Bed Or Twin Bed City View
Menginap pada Oct 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Oct 8, 2024
Konum olarak çok iyi ve sessiz bu kaldığımda sadece hamamı bakıma almışlar. Otel çok güzel bu ikinci konaklamam
Terjemah
Pengguna Tetamu
Superior Room French Bed Or Twin Bed City View
Menginap pada Apr 2024
Bisnes
8 ulasan
4.5/5
Hebat
Disiarkan pada May 6, 2024
ОТЕЛЬ НАХОДИТСЯ НЕ В ТУРИСТИЧЕСКОМ МЕСТЕ. НО У НАС БЫЛО ОБУЧЕНИЕ В СТУДЕНЧЕСКОМ ГОРОДКЕ ПО КОСМЕТОЛОГИИ. ПОЭТОМУ ВСЕ ПОНРАВИЛОСЬ.
Terjemah
Sedat
Standart Room French Bed Or Twin Bed City View
Menginap pada Sep 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada Oct 31, 2024
Mükemmel
Terjemah
Pengguna Tetamu
Superior Room French Bed Or Twin Bed City View
Menginap pada May 2024
Bisnes
15 ulasan
2.2/5
Disiarkan pada Jun 4, 2024
環境一般,房間又小。
Terjemah
wooeric
Standart Room French Bed Or Twin Bed City View
Menginap pada May 2024
Bisnes
22 ulasan
2.5/5
Disiarkan pada May 8, 2024
環境一般般,位置一般
Terjemah
Pengguna Tetamu
Menginap pada Apr 2022
Bisnes
5.0/5
Luar Biasa
Disiarkan pada Apr 16, 2022
كان ذلك رائعًا ، لقد كان جيدا في الاستقبال موظف استقبال الفندق عزيز وأوغور ، لقد كانوا مدهشون ومفيدون للغاية وهم جميلون جدًا أحب هذا النوع من الأشخاص لأنهم يعملون بجد وهم أذكياء ومدهشون لقد صدمت عندما رأيت هذا الشخص المفيد و سوف أتي الى هنا مجددا بسسب عزيز و اوغور
Jawapan daripada Pihak Penginapan: Thank you very much for your valuable comments. We hope to see you here again.
Pengguna Tetamu
Menginap pada Feb 2022
Bisnes
5.0/5
Luar Biasa
Disiarkan pada Feb 17, 2022
التقيم رائع والخدمه والمعامله ممتازه / نريد منكم وجود شخص يتكلم العربيهلمساعدتنا نود العوده لتركيا ولحجز لديكم لجوده الخدمات وحسن المعامل ويوج شخص قام بمساعدتك يعمل في الروبيان وله الشكر والامتنان هذا يدل على حرصكم لإرضاء نزلاء الفندق لكم جميعا الشكر
Jawapan daripada Pihak Penginapan: Thank you very much for your valuable comments. We hope to see you here again.
Pengguna Tetamu
Menginap pada Jan 2022
Bisnes
5.0/5
Luar Biasa
Disiarkan pada Jan 28, 2022
كوزال اوتيل مصطفى بيه جيد جدا اوتيل كتير من الدرجة الاولى الفطور جيد جدا والمعاملة كتير كويسة في الاوتيل الضيوف كتير ممنونين من الاوتيل النظافة كتير حلوة والمكيفات عندن كتير جيدة والمسبح عندن بجنن شكرا لهالاوتيل يلي عم قدم خدمة كويسة
Pengguna Tetamu
Menginap pada Mar 2024
Lain-lain
3.0/5
Disiarkan pada Mar 1, 2024
The position of the hotel is excellent, tramline 1 runs very close and goes into the city center. Rooms are nice. The reason I gave a 3 is because of the restaurant. The quality of the food was bad. The waiters more often than not, do not speak English (sometimes they do not even try to understand you), side dishes are often cold. One night when we were waiting for our desert the waiter completely forgot that we had had soup and main course he wanted to serve us the soup instead of the desert… (We were unable to explain him that we had already had soup and main course)
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your feedback. I am sad to learn that your stay at the Grand Makel Hotel did not fulfill your expectations. Your constructive feedback has been noted and shared with the team and will be used for improvement of our services. We look forward to welcoming you back in the near future.. Kind Regards, Guest Relations Officer Burcu Gölge
Pengguna Tetamu
Menginap pada Mar 2024
Melancong bersama rakan
1.0/5
Disiarkan pada Mar 1, 2024
Only by controlling what I look for in internet deserves a zero points , not even Booking can be checked . Small rooms for a 5* hotel. Small details like having water to drink in the sauna instead of paying for it, says a lot about the hotel. On the first room offered on the first floor facing a wall , after saying that there were not more rooms , there was a nice big mantis on the curtains and suddenly there was an empty room on an top floor. Small detail!! Breakfast is ok, nothing remarcable . The staff were nice and educated but they don’t deliver what they say they would after apologizing , not many English speaking but I was neither a Turkish speaker so can’t complain about it. It’s a cheap hotel that doesn’t deserve a 5* category but 4* and doubting about it.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, First of all I would like to take this opportunity to thank you for choosing the Grand Makel Hotel for your recent stay. I was sorry to hear that your stay did not uphold to the Grand Makel Hotel standards and excellence we strive to deliver consistently. Your elaborate feedback will be extremely valuable as it provides us with an opportunity to assess and improve our service at every level. I hope we can have the chance to serve you in the future in order to again back your trust.. Kind Regards, Guest Relation Officer Burcu Gölge
Pengguna Tetamu
Menginap pada Feb 2024
Solo
5.0/5
Luar Biasa
Disiarkan pada Feb 29, 2024
My name is/ Talaat Boshra I staid in Room 1009 for 6 day after surgery but my pain killer finish as my doctor gave me only 4 pils and I felt very pain and that pain didn’t let me sleep for two day. On Monday January/31st I came down to the front desk and I meet with two of the wonderful helpful gentlemen. Mr, Mert, & Mr, Gokahn. I explained how is my pain and the both of them went above and beyond to help me as the brought at one hot tea and some snacks as I told them that I didn’t eat anything since this morning. I told them that I need pain killer it will help me I was surprised with their action as they get a taxi driver and asked him to go to nearest pharmacy to the pain killer I did ask for. 👍💯 I wanted t to o say thank you so much for your great help. You have a great employees with great hospitality experience. They’re Really great assets to the hotel Mr, Mert & Mr, Gokhan, thank you again for your wonderful job you have done.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada Feb 29, 2024
Gokhan it's very nice people and nice places I like it and everything is clean and close for everything. The front office team is very good staff. Room service is very fast and nice. Thanks for a lot. We will meet again