Centro Westside by Rotana

Ulasan Centro Westside by Rotana

Centro Westside by Rotana

Mahmutbey Taşocağı Yolu Caddesi, 2664.Sokak No: 39-A, Bagcilar, Istanbul, 34218, TürkiyeLihat Butiran Hotel
Centro Westside by Rotana
Centro Westside by RotanaCentro Westside by RotanaCentro Westside by Rotana
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.8/5
Baik
157 ulasan
Ulasan yang disahkan
Persekitaran3.7
Kemudahan3.8
Perkhidmatan3.9
Kebersihan3.8
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Semua ulasan(157)
Ulasan positif(142)
Ulasan dengan gambar/video(38)
Penginapan yang hebat!(11)
Tuan rumah yang peramah(11)
Lokasi yang baik(6)
Ulasan kurang baik(15)
Pengguna Tanpa Nama
Bilik Katil King Centro
Menginap pada Nov 2024
Solo
6 ulasan
3.2/5
Disiarkan pada 23 Dis 2024
I like to stay here because it is well located if you are by car. The room is spacious and quiet to sleep away from the traffic. The breakfast is ample and delicious. Floor 15 you can fitness out and relax.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Dear Guest,Thank you for sharing your positive feedback about your stay! We're delighted to hear that you appreciated our convenient location for drivers, as well as the spacious and quiet rooms that ensure a restful sleep. It's wonderful to know you enjoyed our ample and delicious breakfast offerings, and that the fitness and relaxation options on the 15th floor met your expectations.We hope to welcome you back soon for another comfortable and enjoyable stay.Best regards,Halenur SavaşGuest Relations Supervisor
Yeow
Bilik Katil King Centro
Menginap pada Mei 2024
Pasangan
14 ulasan
4.5/5
Hebat
Disiarkan pada 14 Ogo 2024
The lady at the front desk (sorry, I forgot her name) was very kind because she helped me change rooms. My husband and I really love the view from our room, 1318.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Yeow,Thank you for your lovely feedback! I’m thrilled to hear that you and your husband enjoyed the view from room 1318 and that our front desk staff provided you with excellent service.I’ll make sure to pass on your kind words to the team member who assisted you with the room change. It’s always wonderful to hear that our staff’s efforts are appreciated and that they were able to enhance your stay.We look forward to welcoming you back and providing you with another memorable stay.Best regards,Hotel Management
Pengguna Tetamu
Bilik Katil King Centro
Menginap pada Sep 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Nov 2024
Excellent, clean , professional service. More suited to business travellers in Istanbul
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your wonderful feedback! We're thrilled to hear that you found our service excellent, clean, and professional. Your kind words affirm our dedication to maintaining high standards.We agree that our facilities and ambiance are ideal for business travelers, and we're delighted to know we met your expectations. We look forward to welcoming you back on your next visit to Istanbul!Best regards,Halenur SavaşGuest Relations Supervisor
Pengguna Tetamu
Centro Suite
Menginap pada Ogo 2024
Melancong bersama rakan
7 ulasan
3.2/5
Disiarkan pada 26 Sep 2024
No access’s to metro by foot … with no taxi location is unreachable … blocked from the rest of the world by plenty of construction Job sites…
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for sharing your thoughts. We apologize for the inconvenience you experienced regarding our location and access to public transportation. We understand that ongoing construction can sometimes affect the ease of getting around, and we will work to provide clearer directions and alternative transport options for our guests.We appreciate your feedback and hope to welcome you again in the future, offering you a more comfortable and accessible stay.Best regards,
Pengguna Tetamu
Bilik Katil King Centro
Menginap pada Jan 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Mac 2024
Absolutely AMAZING views, clean, with excellent services. l called for iron and ironing board and received them within mins. The services are excellent ALL ROUND. There is always someone to help and the phone service was brilliant. All the staffs: from the concierge, cleaners, cafeteria, front desk, etc were professionals, helpful, friendly and kind. The amenities ( swimming pool, gym etc) were on the top floor with absolutely 'out of the world' views, facing The mall of Istanbul. The breakfasts were superb !!..they included dishes like rice, spaghetti, pasta, chicken nuggets etc. How is that for variety :)). I enjoyed my stay immensely. Will be there again....for sure.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Fekri
Bilik Katil King Centro
Menginap pada Jun 2024
Bisnes
146 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Jul 2024
Goood Hotel. Always stay here. Clean and friendly staff. Best recommendation
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Abeer Alabdalwhab
Bilik Katil King Centro
Menginap pada Mac 2024
Keluarga
2 ulasan
4.5/5
Hebat
Disiarkan pada 16 Apr 2024
A more than wonderful hotel. I wish I had known it before. When we arrived, the employee, Mr. Cüneyit, was at the reception. He was extremely polite, cooperative, and had a smiling face. He completed the check-in process for us perfectly. And the rest of the employees were at the service of other guests at the same time. At the moment, everyone was doing their best work. The suite was clean and not worn out, and the view was very beautiful and overlooked Istanbul Mall. The suite was on the 31st floor, but I did not feel a problem waiting for the elevator, as there were many elevators. At first I booked for two days, then I extended the reservation. I made the decision to book this hotel every time I visited Istanbul, as I found comfort there. Thanks to God first, then thanks to everyone in the hotel. I stayed at the hotel for 4 days in a row, and throughout my stay, the service of the reception staff was extremely cooperative and respectful. Unfortunately, I did not recognize their names, but from here I thank them all... Yes, this is the first time I have stayed at Rotana, but it will definitely not be the last, God willing.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Pengguna Tetamu
Centro Suite
Menginap pada Dis 2023
Pasangan
1 ulasan
1.2/5
Disiarkan pada 26 Jan 2024
Room service very bad, called few times for iron but they never sent and each time they apologize but never sent the iron for three days. Room not clean… the dust under the tables and old furniture. The bathroom and toilet never cleaned properly… each time something incomplete … missing towels, shampoo, soap… I gave up complaining… it did not make a difference… The bathroom Windows leak cold air and freezing … especially rooms at the end of the hall 501, 601, 701, etc Very bad experience…. Will never go back again
Terjemah
Jawapan daripada Pihak Penginapan: Değerli Misafirimiz, Otelimiz hakkındaki görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Sizleri gelecekte tekrar otelimizde ağırlamaktan memnuniyet duyarız. Saygılarımızla Otel Yönetimi
Bayasaa
Bilik Katil King Centro
Menginap pada Nov 2024
Melancong bersama rakan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 29 Dis 2024
Clean and nice breakfast.
Terjemah
ALBASHARI
Bilik Katil King Centro
Menginap pada Jun 2024
Bisnes
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 12 Jul 2024
The swimming pool needs to be clean
Terjemah
Jawapan daripada Pihak Penginapan: Reply from the property:Dear Guest, Firstly, we would like to thank you for choosing our hotel. We are sorry we were not able to provide you with the quality of services you deserve. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. Kind Regards, Hotel Management
Ali Wafic
Bilik Katil King Centro
Menginap pada Okt 2023
Pasangan
3 ulasan
3.5/5
Disiarkan pada 13 Nov 2023
Great hotel and staff are nice. Clean and affordable and near to the shopping street.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Ali "Firstly, we would like to thank you for choosing our hotel. Hearing positive feedback from you is a great source of satisfaction for our team and our facility. In line with our commitment to customer satisfaction, the comfort and satisfaction of valued guests like yourself are always our top priority."We hope to welcome you again during your next stay and wish you a nice day.Best Regards,Hotel Management ,
MEHMET ERDİ
Bilik Katil King Centro
Menginap pada Mei 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Jun 2024
İDEAL VE GÜZEL BİR OTEL
Terjemah
Jawapan daripada Pihak Penginapan: - Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Ekrem05400
Centro Suite
Menginap pada Ogo 2024
Bisnes
13 ulasan
2.5/5
Disiarkan pada 16 Sep 2024
Not clean enough
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Cleanliness is a top priority for us, and we are disappointed that we did not meet your expectations. We have shared your comments with our housekeeping team to ensure this does not happen again.We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Best regards,
AL-HASAN ALI NASSER
Bilik Katil King Centro
Menginap pada Mac 2024
Bisnes
2 ulasan
2.2/5
Disiarkan pada 28 Apr 2024
Staff service no so good
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for choosing Centro Westside By Rotona Hotel and sharing your valuable comments with us.We would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improving our services and guest satisfactionWe look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Hotel Management
Beatus
Bilik Katil King Centro
Menginap pada Nov 2023
Solo
10 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Dis 2023
Nice hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your comments about our hotel with us. We would be happy to welcome you again in the future.Best Regards,Hotel Management