Ulasan The Westin Istanbul Nisantasi

Jawapan daripada Pihak Penginapan: Dear Sumaya Al marzooqi,Thank you for your lovely comments!We are very happy you have enjoyed our rooms, the location, and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Joj123,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to provide us with your insights.We sincerely apologize for the inconvenience you experienced during your time with us. Regarding your request for a room change, we apologize if there was a miscommunication or misunderstanding because we just told you the noise same all of the floors.We appreciate your positive remarks regarding the good location and new facilities of our hotel. However, we deeply regret that the service you received did not meet your expectations, resulting in a disappointing experience for you. We would like to assure you that we are committed to continuously improving our service levels.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future under more favorable circumstances.Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Mohd606,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our team friendly and appreciated our convenient location. We strive to provide a welcoming atmosphere for our guests, and it's great to know that our team made a positive impression on you. Guest Relations Team

Jawapan daripada Pihak Penginapan: Dear Osama junaidi,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced and appreciate your understanding in addressing the matter privately.Please be assured that we are conducting a thorough investigation into the matter to identify the responsible party and take appropriate action to prevent such incidents in the future.Once again, we apologize for any negative impact this may have had on your experience with us. We value your feedback and will use it to enhance our service standards.Thank you for choosing The Westin Istanbul Nisantasi, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Khulod, Thank you for sharing your feedback! It's great to know you enjoyed the good service attitude and the convenience of the nearby shops, restaurants and metro station. We appreciate your comments about our excellent location. Hopefully, we will have a chance to welcome you back! Berkay Eken

Jawapan daripada Pihak Penginapan: Dear Xiaodoudouhaotiaopiai,Thank you for your lovely comments!We are very happy you have enjoyed our rooms and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Hsu WeiChih,Thank you for your kind words! We're glad to hear that our front desk staff were helpful and had a good attitude. While we're sorry that we couldn't find a badminton court for you in Istanbul, we're pleased that our team made every effort to assist you. Your appreciation means a lot to us, and we hope to welcome you back in the future.Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Valued guest,Thank you for sharing your experience. We're sorry to hear about the unexpected charges and any frustration it caused. Your feedback is important to us, and we encourage you to contact the hotel directly to address your concerns. We appreciate your input and hope for the opportunity to serve you better in the future.Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for the fantastic review! We’re glad you enjoyed the comfortable beds, fast internet, and convenient location. It’s great to hear you appreciated the valet service and breakfast as well. We look forward to welcoming you back, whether you choose to stay with us again or explore other areas!Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious room, balcony, and vibrant surroundings. It’s great to know you found plenty of delicious dining options nearby. We hope to welcome you back soon!Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our team friendly and appreciated our convenient location. We strive to provide a welcoming atmosphere for our guests, and it's great to know that our team made a positive impression on you. Guest Relations Team

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your positive feedback! We’re delighted to hear you enjoyed the clean room, good service, and breakfast. We hope to welcome you back soon!Efecan ALICIGeneral Manager

Jawapan daripada Pihak Penginapan: Dear DeepBlue90,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our team friendly and appreciated our convenient location. We strive to provide a welcoming atmosphere for our guests, and it's great to know that our team made a positive impression on you. Guest Relations Team