Hotel 4 bintang Istanbul yang Popular

Location was great. Walking distance to main attractions. However, the male reception staff are not really friendly and is very impatient. Only the female staff, the tall male porter and restaurant staff are nice and helpful.

So lets start with the little positive the location is the best thing about this hotel, it’s central so blue mosque and grand bazaar are walking distance and a lot of food places nearby. ANYWAYS I would avoid the hotel, there are far better hotels across the road. First things first the lifts are so scary so small and claustrophobic god forbid if they were to ever break down, hallway’s lights only come on when you walk past talk about cheap skates, felt like house of horrors!!! We was given two rooms next to eachother another positive i guess anyways the rooms let me get started on them!! The corner room for me and my sister felt like we was shoved in the corner, the window was blocked behind the draw? The view was of a ugly wall so could see nothing, the room stank of old people and fags, my parents room was a tiny bit better, small for a double bed and a random pillar next to the bed made no sense, the view was also disgusting. Anyways next an alarm goes off and the bell boy asks us if we have done anything, running around confused?? So we didn’t know if this was a fire alarm or not but were left upstairs wondering to go downstairs or not ? It actually felt so scary i had a panic attack, if this was a fire alarm we would of all been left there! After this we requested mine and my sisters room to be changed as my sister refused to sleep there as she is disabled and found the room to be scary rightfully so, the receptionist miserable man told us ‘what’s wrong with the room it’s best room’ sorry?? You stay there then! Anyways he told us he was night staff and to ask morning staff he was just a waste of space and had a face on, really rude. Anyways in the morning the staff switched our room to the upper floor he was much more helpful and the best person there the rest god help them, that room was a bit better with front view but i must say the furniture is very dirty and looks overused, defo needs replacing but this hotel is too busy saving its cost, also lights and stuff only work with the key card in the slot another money making scheme and u get only one key card lol! Also another thing english here is like alien language most of them look at your face like your talking gibberish! I got unwell on one of the days and asked the receptionist if they had a dr again looked confused as if we was talking gibberish and then i just proceeded to find a pharmacist myself. The 5th floor seems like their executive floor idk who stays there but there lights remain on in the corridor funny enough and there’s no smell must be the owners whilst they leave the rest of the hotel creepy and smelly. Also the terrace upstairs is all closed off they have no bar or breakfast there they falsely advertised the terrace view with breakfast as it was all closed and breakfast was on the first floor. Breakfast was another problem, just bread and egg nothing else and the women making egg was rude to my father and said there was no more egg then continued to serve other people

I had an amazing time in Istanbul. The stay was very pleasant and comfortable. The hotel amenities and staff were of very good quality and calibre. In particular, I found front desk receptionist Burak to be extremely knowledgeable and informed when responding to questions. He was professional and offered help when asked. He went above and beyond to assist me with queries. His suggestions were exceptional and top tier. Burak is reflective of the double tree by Hilton standard and should be promoted to manager. He is very intelligent and the Hilton is lucky to have him working in their chain. I also encountered Umut, who works in the reservations department. He was warm, welcoming, and approachable. Both Burak and Umut contributed to a positive experience and stay in Istanbul.

حجزت سويت لعائلة 3 أشخاص أكثر من مره معاهم. الغرف واسعة مقارنة بباقي الفنادق بنفس المكان. الغرف نظيفة ويتم تجديد الفندق باستمرار. متوفر لديهم الشامبو والصابون و مياه الشرب يومياً وإذا نقصكم شي, توجد بقالة إذا خرجت من بوابة الفندق على يمينك امشي شوي تشوف بقالتين فيها كل شي تحتاجه. وفيه سوبرماركت صغير شوي قريب توصله مشي فيه أشياء أكثر وأرخص من البقالات. **أعجبني: موقع الفندق ممتاز جداً من حيث قربه من القطار في السلطان أحمد وإذا تبي تروح تقسيم تاخذ المترو في وقت قصير توصل. كل شي حديث و مرتب و متوفر بالحمام والغرفة بشكل عام كما هو موضح بالصور. مدير الفندق جداًً محترم ولبق في الحديث وهذه صفة نادرة هناك. **ما أعجبني: *فيه إزعاج من برا في المطاعم لمنتصف الليل موسيقى و طبل حتى لو النافذة مغلقة. *كان الجو حار في النهار بس الفندق يشغل المكيف الحار واذا طلبنا منهم تبريد يقولون انه تكييف مركزي يعني كل الغرف نفس درجة الحرارة و بالموت يشغلون التبريد. *المطعم للإفطار عندهم كل يوم نفس الأكل لاكثر من اسبوعين ملل مرة ولا يسوى.

Booked this hotel because I had my elderly parents with us, the location is totally perfect absolutely lovely hotel and staff couldn't of been more helpful. Buffet breakfast on the terrace was lovely with beautiful views and had a very good selection. Rooms were serviced everyday . Will definitely be booking here again

This is a great hotel in a fantastic location for exploring the old city. It is just away from the hustle and bustle but is within easy reach of all the main attractions. The view across to the Hagia Sophia and Blue Mosque from the rooftop restaurant is awesome. Very comfortable, clean rooms and helpful, friendly staff. Breakfast was the highlight of the day for me. Very good selection of hot and cold dishes as well as many breads, cakes, hot/cold drinks. All with an incredible view! I would recommend this hotel as the perfect base when visiting Istanbul.

Herşey için çok teşekkür ederiz çok ilgilisiniz ve çok memnun kaldık teşekkürler

The service was absolutely excellent. The people are very helpful and highly recommended.

Top breakfast and good stuff. The food was delicious. The rooms very clean and the people very nice and helpful. I recommend it

We travel quite a bit as a family ( 2 children ages 7 and 12 ) but don’t always review. This hotel deserves every accolade we could provide. We had a family connecting room which was great and a perfect amount of space for all. Having two bathrooms was a real plus! Beds were comfortable and the room servicing was impeccable. The people go above and beyond, are incredibly kind and hospitable. The hotel is very well kept, clean, and has such a special charm. It is perfectly located to everything in the Old Town and has a beautiful terrace to sit on and enjoy the view of the Bosphorus. We would sit out at night and watch the sun set with a glass of wine and Fanta for the kids. The breakfast is wonderful and excellent quality. Have it included in your stay if you can. It is worth it. We search for great food and this exceeded our expectation. It is so fresh and changes daily. The staff is attentive and so helpful. The shop directly beside, Tencer Gift Shop is so wonderful. The owner is so kind and generous. We recommend getting something from him over the Grand Bazaar. Overall we had an incredible experience at this hotel and would recommend it to anyone! Thank you Sirkeci Mansion from the Canadian Family.