Terokai Ulasan Tetamu Hotel di Jacksonville

TownePlace Suites Jacksonville
4.2/544 Ulasan
I was writing due to question when would the $179 be placed back on my card that was taken off of my card when they was trying to charge me for two bedrooms full price after my room accommodations was unavailable due to circumstances on y’all end. With no notice no explanation or anything. Then I spent a whole hour trying find other residents that could accommodate me and my family. But they was all booked on such short notice. She act as though she didn’t even want to try to contact a manager, who then agreed to give me two regular studio rooms for the price of my original room. Only to have to go back to the front desk three time due to keys not working to one of the rooms. Only to inform me that’s she knew she had problems with that particular room so did I mind moving to another room. Or to another floor once again. Let’s be mindful at this point my 4mth 1yr and 4yr old are crying hungry and diapers need to be changed and sleepy and it is going on a little after 7 and I arrived at 5 because I was told the room wouldn’t be ready until at least 4. And I have to keep dragging back and forth because at this point the rooms that was given couldn’t be assessed. I missed reservations due to time consuming situation on y’all end and no accommodation for almost 2 1/2 hours. On my birthday. Just ruined my birthday on my actual birthday. Some of my extra birthday money I had for spending also was ruined because extra money was spent trying to get a room because she then put it in a supposedly pending that I could no longer access. and reservation to eat canceled. Was extremely exhausted agitated and angry a complete wast of time. Extremely not satisfied and something needs to be done. I will push forward with speaking with higher management if I feel like I’m continually not being heard or sympathized.

Soalan yang Kerap Ditanya

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.