Al Ertiqaa Hotel Reviews

Bad service by receptionist. I arrived at hotel around 12pm and he said no details booking in their system. He even questioned me if the booking just made today. I said it made 2 months ago and I show him the details. Then he questioned me the price i paid in RM and how much in Saudi if converted. Rather than he asked me the convertion rate better he check direct right?

Poor service

The hotel is suitable for me in terms of cleanliness, location and price. I thank those in charge of it, and the reception staff are very nice, but they need training in how to dress and deal professionally with customers.

Very good hotel. After finding our booked accommodation was less than suitable at another hotel we booked into Alertiqaa at the last minute late at night. We should have chosen this hotel first. It was close to the airport, clean, well staffed and the room was very impressive. The room was very modern, great large bed, hot shower, clean bathroom and very quiet at night. For the money we paid it was excellent value. Special mention must be made of Mohammad who checked us in patiently and professionally. He made a somewhat stressful situation much easier. And the portering staff were extremely helpful Everyone could converse in English and they were always smiling and available when needed. All in all I couldn't fault our stay at all If you're in Jeddah and need good accommodation close to the airport for business or a holiday then go no further than Alertiqaa Palace. Highly recommended!

Clean property near the airport. Friendly and helpful staff - especially Sultan the bell boy was extremely helpful.

Really really good I was really impressed

Short stay ahead of flight home

Great hotel, staff and location.

Very amazing excellent costumer service

Staff are not welcoming and need more experience to know how to deal with clients. Lack of experience might lose customers.

It was awesome service.

Excellent hotel Comfortable and friendly

Near the airport and great value for money.

Excellent hotel except they don’t have enough wine glasses they had only one In the room and they can’t provide anymore