Ulasan Jeju Bolton Hotel

Jawapan daripada Pihak Penginapan: Thank you for your wonderful review!We’re delighted to hear that you enjoyed your stay with us and appreciated the comfort of our rooms, the convenient location, and the proximity to Shinsegae Duty-Free and local attractions. It’s great to know that our hotel contributed to a stress-free and enjoyable experience during your time in Jeju City.We look forward to welcoming you back in the future for another fantastic stay. Thank you for recommending us!Best regards.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing our hotel and for taking the time to share your detailed feedback. We are glad to hear that you appreciated the cleanliness and central location of the hotel. We apologize for the inconvenience caused by the mechanical parking system, and we understand that it can be a hassle at times. We will work on improving the communication regarding the parking process and construction updates, as the swimming pool and shopping area are still under development.We also regret any confusion regarding the availability of a gym, and will ensure that such information is clear for future guests. We're happy to hear that the room, especially the corner suite, met your needs during your stay.We appreciate your understanding and hope to welcome you back in the future, with more amenities available.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind feedback! We're delighted to hear that you found our location convenient for shopping and dining, and that our front desk staff made a positive impression on you. Providing friendly and attentive service is always our priority.We’re thrilled to know you would consider staying with us again. It would be our pleasure to welcome you back for another comfortable and enjoyable experience.Warm regards.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing Bolton Hotel and for sharing your experience! We are delighted to hear that you found our staff to be friendly and polite, and that you appreciated our convenient location with many restaurants and shops nearby.Providing warm and attentive service to our guests is always our top priority, and your kind words mean a lot to us. We are glad that our location added convenience to your trip, and we hope to welcome you back in the future for another great stay!

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience you experienced during your stay.We are pleased to hear that you appreciated our location and overall cleanliness. However, it is concerning to learn about the issues with the pillows and housekeeping service. Your comments regarding the pillow support and the missed cleaning on the first day have been shared with our housekeeping team to ensure such oversights do not occur again. We deeply apologize for any discomfort or inconvenience caused.We are committed to providing a better experience for our guests, and we hope you will give us another opportunity to serve you in the future.Kind regards,Bolton Jeju Hotel Management

Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location, spacious and clean rooms, and our friendly staff. We look forward to welcoming you back on your next visit!

Jawapan daripada Pihak Penginapan: Thank you for sharing your experience! We're delighted to hear that despite the unfortunate circumstances of missing your flight, you found comfort and convenience in our hotel. It's great to know you appreciated the clean and spacious room, as well as our proximity to the city center and airport.We hope to welcome you back under more relaxed circumstances in the future. Safe travels! 😊

Jawapan daripada Pihak Penginapan: Thank you very much for sharing your experience. The layout you described is specific to our basic double room, which is indeed our most economical room type. We understand that certain features, like the accessible bathroom design, may not meet everyone’s preferences, and we appreciate your understanding.Please know that all our other room types offer traditional layouts with separate shower spaces. We encourage you to explore these options for a more conventional room experience on your next visit. Thank you once again for choosing our hotel, and we hope to welcome you back under even more comfortable circumstances.

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us. We sincerely appreciate your kind words about our front desk team member. We are delighted to hear that she was able to assist you during a challenging situation and ensure you reached the airport on time despite the rainy evening and the wait for a taxi.At our hotel, providing exceptional service and ensuring the comfort and satisfaction of our guests is our top priority. Your feedback motivates us to continue delivering a high level of service.We apologize for the inconvenience you experienced with the delay in securing transportation. Please rest assured that we are always working to improve and provide seamless support to our guests, especially during unexpected circumstances.Thank you once again for choosing our hotel. We look forward to the opportunity to welcome you back in the future and to making your stay even more enjoyable.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your positive feedback! We're glad to hear that you had a good experience during your stay in our corner suite and that you enjoyed the cleanliness of the hotel and our great location. It's wonderful to know our staff, both at reception and parking, were helpful and friendly.We appreciate your understanding regarding the lack of an EV charging station at the moment. We are working on improving our facilities to better serve our guests.We look forward to welcoming you again in the future!Best regards.

Jawapan daripada Pihak Penginapan: Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate your compliment on our location and are continuously working on improving our services and facilities. We hope to have another opportunity to host you, with improvements that might change your mind.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing our hotel and taking the time to share your experience. We are delighted to hear that you found our hotel clean, new, and enjoyed the spacious rooms. Our convenient location, just opposite Shilla Duty Free, is indeed a great advantage for our guests.We appreciate your feedback regarding the amenities and will take it into consideration for future improvements. It's also wonderful to know that our staff's ability to converse in Korean, Chinese, and English made your stay more comfortable.We would be honored to welcome you back in the future, and we look forward to providing you with another great experience.Best regards

Jawapan daripada Pihak Penginapan: 尊敬的客人，非常感謝您的積極評價和對我們酒店的認可。我們很高興您賞識我們便利的地理位置和優質的服務。我們的目標是為每位客人提供舒適且新穎的住宿環境，聽到您的住宿體驗令您滿意，對我們來説非常重要。我們也很高興聽到酒店的位置對您訪問Maison Glad租車點方便。我們始終致力於為客人提供便利和舒適的住宿體驗。期待您的再次光臨，併為您提供同樣優質的服務。

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing our hotel and for leaving valuable feedback. We are pleased to hear that you were satisfied with our environment, facilities, cleanliness, and convenient location. We also appreciate your positive comments on our breakfast.We regret to hear about the service issue you encountered. Your feedback is extremely important to us, and we will take immediate steps to enhance our staff's attentiveness and training to ensure that all guests receive the best possible service in the future.If you have the time, please let us know specifically which aspects of our service were lacking. We are committed to improving those areas through targeted training.We look forward to welcoming you back soon and providing you with an even better experience.Thank you.Best regards,Hotel Management Team