Hotel berhampiran Château de Balâtre, Jemeppe-sur-Sambre

Situated at the base of Citadel, the hotel had free parking space. We booked a king room with a bathtub that included. Unfortunately, the water pressure in the bathroom was insufficient, resulting in a limited flow that made the shower experience uncomfortable. Otherwise the room is spacious, with complimentary coffee machine and coffee capsules, check-in and check-out services are efficient. A good stop-over hotel, I would recommend.

This hotel is the best and most spacious Ibis hotel I’ve been to. The decor is stylish and chic with well thought out amenities. Nice big room with comfortable beds and views. Breakfast buffet was simple but nice. Staff were helpful and friendly. My family and I are extremely happy with this hotel, I wish I’ve booked here for more than two nights.

Last minute booking on a wandering trip with no agenda. Namur was not on the list of places to visit and it was by chance that we found the chateau on *********** as it was kind of on the way to our next destination. We arrived late to a warm welcome from reception and a room upgrade. The chateau is in a wonderful location perched on the top of a cliff top citadel that tracks its history back 2000 years and is surrounded by lovely gardens and woods. The room was spacious and first class, as was the service and splendid breakfast. Parking is free at the hotel and we took full advantage in the morning to catch the cable car from the summit of the citadel (a five minute walk to the cable car) to the centre of the old Namur town (6 euro return for seniors) a great experience to cap off a lovely stay.

We made a trip from the Baltic Sea and were on the way down to Spain. The hotel was a request on very short notice and we already knew van der Valk so booked it. The quality and service in this Van der Valk outstanding and we can only recommend it!

The first thing to say is - I'm not usually a Youth Hostel person so I'll give the Auberge de Jeunesse lots of credit here. Met by friendly receptionist who was helpful in telling me all the important information including the shuttle bus back to Charleroi Airport. The room I got was a ”Basic Single Room” - which was just a 2 bed dorm with Single occupancy. It did exactly what it said on the tin - it had a bed, toilet, shower, sink, plugs and table/chairs - just what was needed for an overnight stay. The bed was comfortable despite having to do the pillowcase/bed sheets/duvet cover myself, but I guess that's a hostel thing! The one downside to my stay was the amount of noise from outside my room - which I believe was next to a shared area. Constant banging, whistling and cheering until about 12.30am led to not much sleep being had until then - luckily my flight home was in the afternoon, it would be awful if you had an early connection! Breakfast was offered and was a good continental offering, some hot food would have been nice but the breakfast I had was more than acceptable. For a grand total of €37 including breakfast, this place is extremely good value for money, but expect noise before you go to sleep! I would return if I was coming back to Charleroi.

We booked this stay to celebrate our Anniversary. We choose the royal package so we could enjoy the wellness, dinner and breakfast all in one. I had emailed the hotel in advance that it was our anniversary and they said they usually don't provide extras with such occassions but they were willing to have a bottle of wine ready in the room. Unfortunately we never did receive that. Wellness was a nice addition to the package. Jacuzzi, sauna, infra red and showers. Good enough to use for an hour. Dinner was the high point of our evening. The dishes were delicious and nicely plated. 5 courses of amazing skill and flavor. I would come back soly to eat in this restaurant!!! Room was comfortable, clean and spacious. Everything your expect of a 4 star hotel. Mini bar, amenities etc The only reason I can't score this experience more then 3 stars is because of the breakfast. In my opnion (with experience staying in hotels over the world like USA, Canada, UK, Morocco, Lebanon etc) this was not a 4 star experience. The overall selection is very limited. The deli meats were only consisting of pork so we could not eat from it. Some salmon would have been a nice addition. I never in my whole life have had to fry, bake my own eggs in a 4 star hotel. This is one the weirdest things I have experienced. Me standing at a stove making my own eggs while paying well over 300 euro for a nights stay. You really need to up your game when it comes to breakfast. At least get a chef to provide nicely made omelets, scrambeld eggs etc. There are only 30 rooms so you could provide such an excellent standard if you put in the effort. The breakfast buffet area is also very dark and small. Kept bumping into people and let's not start about the very slow coffee machine. Overall the stay would have been perfect if we didn't have to check out with the experience of such a bad morning. Hopefully this is something you can improve on then it would be 5star

Als je meerdere Novotels bezocht hebt, ben je gewend geraakt aan bepaalde standaards, van zowel kamer, personeel als bar/restaurant. In Charleroi worden helaas alleen die van de kamer waargemaakt: de mijne was supergroot, netjes, modern en handig ingericht. De regendouche was de beste ooit en het (aparte) bad liep sneller vol dan ik ooit meegemaakt had (en dat op de hoogste verdieping!). De keuze bij het ontbijtbuffet was tamelijk beperkt: met name aan groente en fruit ontbrak er het één en ander. De koffieautomaten bevonden zich buiten de ontbijtzaal (best onhandig) en één van de twee was alle vier dagen van mijn verblijf defect (erg onhandig). De kwaliteit van de koffie kwam overeen met de kwaliteit van de andere ontbijtproducten: matig tot gemiddeld. Dit is het ontbijt dat je verwacht bij Ibis Budget en dat dan ook overeenkomstig geprijsd is. Het personeel, dat hier in de reviews enorm geprezen wordt, moet haast wel collectief op vakantie geweest zijn. De receptionisten die ik trof, waren ongeïnteresseerd, dreunden lusteloos hun standaardriedels op en blonken alleen uit in het actief niet-groeten van de gasten als die voorbij kwamen. In Berlijn zouden deze mensen buschauffeur zijn. Zelfs oogcontact maken was al te veel moeite. De stad Charleroi zelf was daarentegen veel mooier (of minder lelijk) dan verwacht: met name het centrum en stationsgebied zijn erg mooi opgeknapt in een uitnodigende stijl. De meeste inwoners zijn op hun beurt nog niet echt mee geëvolueerd. Ik ben nog in geen enkele Belgische stad zoveel onderontwikkelde (en iedere betekenis van het woord) mensen tegengekomen als hier. Mocht je om het even welke een stad in Henegouwen willen bezoeken, dan is Mons (Bergen) een verstandiger en veiliger keus. Daar kun je na ”sluitingstijd” nog ongestoord over straat lopen, zonder op elke straathoek aangesproken (door bedelaars) of nageroepen (door hangjongeren) te worden. In Charleroi ben je best om 19.00 uur binnen, met de deur op slot. ;-)