Hampton by Hilton Nanchang Honggutan

Facilities: Somewhat old, colorful rooms, not very acceptable Hygiene: Average, mixed with the billiard hall to cause a lot of noise Environment: average, messy Service: No smile, no enthusiasm, no love comes. The guy early the next morning was okay. Low cost performance, you have to pay for parking when you scan the QR code, bye

First of all, it must be stated that this evaluation is an objective personal evaluation! I have stayed in quite a few Hilton hotels, so this is the first time I want to give the worst review! Throw in the details directly: 1. We booked a room with afternoon tea for two people. The afternoon tea time is from 2 to 4 pm. When we arrived at the restaurant at 3:30, there was no greeter at the door. There was only a staff member clearing the table inside and calling us from a distance. , did we want to have afternoon tea, and there were only a few meals. We wandered around the restaurant and left without eating. 2. When I returned to the hotel in the evening, I wanted to make a call because I needed the housekeeping to send chairs and handbags. It turned out that the landline in the room only had the front desk number. I dialed the phone three times before a staff member answered, saying that I wanted security to send them over (at this time , I thought the housekeeping was too busy, so I asked the hotel security to help deliver it, which is understandable) 3. This time I stayed in a hotel for two people. From the third incident, I think it can completely reflect the hotel's service, hygiene and management problems. I first used the bathroom to take a shower, and after I came out, I found that the bathroom was closed. , but water has been left from the bathroom to the sink and toilet outside, and there is water accumulation. The floor is very slippery. I called the front desk (yes, the hotel only has a front desk phone number, not housekeeping), and the front desk said that they would come over and mop the floor. Yes, the staff was very efficient. They arrived in two minutes (it was the security guard who came in!!!) and brought a mop to mop the floor. I asked him if he could get a waterproof ***** because we had another person traveling with us. He didn't take a shower. According to the previous situation, the floor must still be completely wet after he takes a shower, which is unsafe. Can he get a water retaining ***** immediately? He said that this is a design problem of the hotel itself, and it has always been like this (a hotel management problem! ! ! Hotel management problem! ! Otherwise, I’ll leave the mop in your room! ! ! ! ! That’s right, I heard that right, let us mop the floor ourselves (Service!!! Service!!! Service!!!) Then he added, otherwise I’ll get two bath towels! ! ! ! It will be paved for you to prevent you from slipping, and it can also absorb water! ! ! I thought I heard it wrong, but he actually went out and took two bath towels and blocked the door! Oh my God! ! ! ! This is a bath towel. Although we assume that non-disposable items in hotels are unclean, this is too true! ! ! ! Do it yourself! ! ! ! Incredible! ! ! ! Summary: From having afternoon tea, to having to call the hotel several times before answering, to letting us mop the floor ourselves, this is also a service issue. The long-term problem of water seepage in the hotel bathroom has caused security to act as housekeeper, resulting in service and hygiene problems. This is a management issue! Use bath towels to cover the floor. This is something I have proven myself to do. I would like to ask if Hampton by Hilton is a relatively reliable hotel. Such an excessive health incident could occur. I really can’t believe it! ! !