naera Hotel Xitang

We had an amazing stay at Naera. We stayed in a few different hotels during our visit to Shanghai and this was by far the best. Room was large with a huge bathtub and a closet and packed with all the amenities we needed, including LOTS of bottled water, including Evian, fruits, snacks, bath supplies, a Dyson hairdryer, stationery for the kids including a magnifying glass, etc etc. The back hotel is also linked to a modern (gentrified) part of the water town with cool pop up booths and shops. It’s also a short walk to one of the entrances to the Ancient Xitang town. Staff were also warm and nice. We also went to the Organic farm but was let down by the drizzle = not much activities for the little one. Only downside I can think of is that the menus / maps provided etc are all in Mandarin and playroom, while clean and large, was totally packed and chaotic. Would love to be back.

酒店設計結合了江南水鄉特色，四方水景雅緻漂亮。室內設計也人性化富有藝術氣息，太適合冬日來休閑放鬆。有機農場看到了工人勞作，有機玫瑰花茶好喝。服務也是很到位，前台，打掃的阿姨都是熱情有度。尤其我們的管家小周，回覆及時，貼心周到。值得推薦的度假酒店，夏天再來，到時得帶上🩱🏊😁

我們一家三口趁着春節假期尾巴，體驗了在良壤酒店的兩日行程，受到了姑娘和她爸的一致大讚！！不愛拍照的我，也沒忍住拍了兩張！哈哈😁 酒店像一個大型美術館，置身其中，無論到哪個地方，各處細節都能展現她的藝術氣息～ 酒店的服務也是一級棒，每個房間配了管家，保潔人員服務貼心，我們還體驗了藝術導覽之旅、茶席，和年輕的服務人員淺聊幾句，他們對酒店建立過程等情況娓娓道來，誠摯熱心～ 酒店的中餐廳口味絕對，我們體驗了早餐各式品種，還有晚餐套餐和單品，每個菜品的食材和口感都很贊，足見主理人的用心～ 酒店的配套硬件也很贊，我們去了藝術泳池，泳池深度、水温合適，服務人員還及時送上薑茶驅寒，適合親子體驗～ 總之，在良壤有了這麼棒的體驗，下次還會再來的！

良壤一直在草單裏躺着，終於趁着過年的時間打卡了一下，到的那天下雨就沒有去古鎮就躺在酒店裡，房間很大，酒店客房的服務員（名字忘記了）還貼心給小朋友送來玩具和餅乾，退房時忘記了東西也電話打給我們提醒，酒店整體的環境和服務都很周到，等春天到了再來一次打卡酒店和古鎮吧

酒店的設計感非常強，尤其室內燈光、室外光影整體的設計，和酒店自然景觀融合的非常好！隨處可見的藝術雕塑和書畫作品，非常搶眼！特別是茗想茶室的設計，270的景觀，非常美，如果在裏面邊喝茶邊賞雪就太有意境了！ 唯一覺得可以提升的是室內空調太幹了，最好擺放加濕器，否則睡到半夜會被幹醒

回字形的建築，還有些彎彎繞，容易迷失對路盲不大友好。幸好所有的員工很友好，多次對迷茫的我指路帶路。特別是上了年紀的所有員工老阿姐，一臉親切和善，太會溝通了。小朋友游泳時，小哥哥在一邊默默煮好紅糖薑茶，等他們上岸時茶温剛剛好。入住前客服就問清楚人員數量，客房直接多鋪一個榻榻米還加好了床圍等等。開夜床的服務員準備了小朋友玩具還切了一盤橙子，細節滿滿。農場逛了兩次，雞👀目標超額完成，蔬菜採摘和小飲小憩假裝了一把農場主的豪邁。唯一遺憾衹住了一晚，藝術細菌來不及滋生就退房了。