Total rooms booked 3 for 6 of us. As we are foreigners and does not have a local SIM, we are not able to book didi, hence we asked the check in lady if she could help us hire didi and we will pay her. Before this quiet and pleasant lady could answer, a fat unfriendly ugly lady answered us. Telling us harshly it’s not their job to help us. We have to settle our issue ourselves. We were stunned and did not interact with her further and went to our rooms. When we came down after refreshing ourselves, we are glad there is a change of swift and the new receptionist kindly help us to hire didi, solving our problems. We were told that the fat, ugly, unhelpful and unfriendly person is their manager who should not be in that position. I hope the management can look into this issue and not let her interact with guests!
That said, the hotel is nice, clean and new.
Terjemah