Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)

Ulasan Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)

Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)

No.1 Wuyuan Street, Lixia District, Jinan, Shandong, ChinaLihat Butiran Hotel
Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)
Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)Ni Hao Hotel (Jinan Quancheng Plaza Kuanhouli)
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.6/10
Excellent
1073 ulasan
Ulasan yang disahkan
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
Tapis mengikut:
Susun mengikut:
All reviews(1073)
Positive reviews(1061)
Reviews with photos/video(219)
Convenient location(122)
Friendly front desk staff(91)
Delicious breakfast(75)
Close to scenic area(75)
Convenient parking(72)
Perfect for business trips(27)
Awesome gym(11)
Delicious buffet(6)
Negative reviews(12)
Guest User
Business Queen Room
Daftar masuk pada Mei 2024
Couple
45 ulasan
9.5/10
Amazing
Disiarkan pada 29 Jun 2024
Spacious rooms, wide corridors. They did give us a bit of runaround during the check-in process regarding to the acceptance of foreign guests. Not sure if it's due to confusion over policies or simply inexperienced staff.
Jawapan daripada Pihak Penginapan: Hello, I'm sorry, sir, but our service has not been recognized by you. We have also strengthened the training for the front desk staff to receive foreign guests. Thank you very much for your valuable advice and look forward to your next visit.
Yongle Liu
Superior Double Room
Daftar masuk pada Ogo 2024
Couple
14 ulasan
9.5/10
Amazing
Disiarkan pada 4 Sep 2024
Everything was good. I would prefer some type of coffee in the room.
Jawapan daripada Pihak Penginapan: 感謝您在百忙之中為小好做出點評,沒有讓您有更好的入住體驗,是我們工作的失誤,還希望您可以原諒,我們會謹記您提出的意見,在以後的工作中會多加註意,希望您能繼續關注監督我們,期待您的再次光臨,祝您生活愉快!
Anonymous User
Queen Room
Daftar masuk pada Jan 2025
Couple
5 ulasan
3.5/10
Disiarkan pada 4 Feb 2025
We were given the last room without asking. The cleanliness was terrible. There were hairs on the sheets! The linens were also unclean, with indelible stains and holes. The sink wasn't cleaned, or perhaps the staff had washed their hands there. As soon as we walked in, there were water marks all over the place. The faucet was also covered in water marks, and it wasn't even positioned properly. It was so careless, I was speechless. The fan outside the window was so loud that it was very noisy at night!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear customer, we are truly sorry for the bad stay experience you received. According to the booking channel, the king-size room was the last room available. Please inform the front desk in advance before your next stay and they will upgrade it free of charge. Linen is washed daily. The sink is marble, and rust has seeped in. This has been polished. We will actively address the issues you've reported and retrain our front desk and housekeeping staff to ensure you have a different stay experience when you return.
M38981****
Business Room (2 Beds)
Daftar masuk pada Sep 2024
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 8 Okt 2024
Full marks for this stay💯 1. Location: The bus station is right outside the door. Within walking distance are Black Tiger Spring, Kuanhouli and Jiefang Pavilion. For dining, there are small shops, Ginza and Hang Lung. 2. Hotel facilities: Very new. The room is also very well decorated, with sofas, desks, etc., and is cleaned on time every day. 3. Hotel breakfast: The variety and taste are okay. The most important thing is convenience, which saves you having to go out to find something to eat in the morning. 4. Service attitude: Very friendly. Borrowing chargers, umbrellas, and late check-out were all provided enthusiastically. 5. Hotel price: cost-effective👍🏻
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: Even though ten miles of peach blossoms are worth your compliments, thank you for your support and company. Xiaohao is willing to accompany you!
M296525****
Business Room (2 Beds)
Daftar masuk pada Jun 2024
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 8 Jul 2024
The location is very good, in the center of Jinan, very close to Quancheng Square, Baotu Spring and Daming Lake. Facilities: Particularly advanced and intelligent Hygiene: clean, comfortable and comfortable Environment: It feels like home, very comfortable Service: The guy at the front desk is very handsome, and the service staff is warm and hospitable.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
270556****
Queen Room
Daftar masuk pada Dis 2024
Couple
5 ulasan
5.5/10
Disiarkan pada 2 Jan 2025
As a business traveler who stays over 300 days a year, this is the first time I've written a negative review. The experience of staying at this hotel truly leaves me feeling helpless and helpless. The noise from renovations outside my window was so loud in the afternoon that it was impossible to rest. I contacted the front desk and asked for a room change. They moved me from the fifth floor, same side, to the fourth floor, same side. After seeing the room, I was left speechless. What else could this do except make it even noisier? The food delivery robot was malfunctioning and couldn't deliver. I called to find out they were temporarily repairing the robot, but they didn't arrange for a human to deliver it first. The experience was truly terrible. I even received a food delivery from another room midway through the trip. I'm not sure how this was done. After dinner with my fiancée in the afternoon, the front desk and security repeatedly asked for our room number. I didn't understand why. Asking for guests was disrespectful and showed no regard for our privacy. After waking up for breakfast, the kitchen staff gathered together and chatted non-stop. I can't comment on the food, but I can only say that it's difficult to satisfy everyone, and I can't speak for everyone. After dinner, I returned to my room to shower. It was the most bizarre shower system I've ever encountered. A little burn on the left side, a little cold on the right side—it was truly amazing, truly miraculous. As for the cleanliness and comfort of other aspects, I'll leave it to others to judge. I've never given a negative review before, and I consider anything less than outrageous to be acceptable. However, my experience today at your hotel (Hello Hotel Kuanhouli Branch) was truly the worst of the worst. This negative review serves as a wake-up call for your hotel. I hope you understand the issues that occurred during our stay, and I hope you'll address them and address them.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are very sorry for the bad experience you had during your stay. On behalf of all the hotel staff, we would like to express our deepest apologies to you. Regarding the decoration noise problem you reported, we will check the rooms with sound insulation defects one by one, make rectifications according to the actual situation, strengthen communication and cooperation with external noise sources, and strive to reduce the generation of noise sources through reasonable means, while improving the hotel's own sound insulation facilities. Asking for room numbers is to ensure the safety of guests. If there is a problem with the way the front desk and security ask, the hotel will strengthen employee training. As the hot water in the room is unstable, we will arrange professionals to test it to ensure that the temperature is appropriate when guests bathe. It is difficult to express our apologies to you in thousands of words. The hotel will take practical actions to strengthen the training of all staff and serve guests with professional qualities. We hope to bring you a brand new experience next time!
-yemener-
Superior Double Room
Daftar masuk pada Mei 2024
Business traveler
37 ulasan
9.5/10
Amazing
Disiarkan pada 26 Jun 2024
The location is great, everything is nearby, and it's convenient to go out and do errands. Prices fluctuate too much during the summer. The room was pretty good, except that there were a lot of small sewer flies in the room. Breakfast is quite rich
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for taking time out of your busy schedule to leave a review for Xiaohao. It is our fault that we did not provide you with a better stay experience. We hope you can forgive us. We will keep your comments in mind in future work. We will pay more attention and hope you can continue to follow and supervise us. We look forward to your visit again and wish you a happy life!
Zuolvjiantingguanying
Superior Double Room
Daftar masuk pada Mei 2024
Family
6 ulasan
10/10
Outstanding
Disiarkan pada 14 Jun 2024
The location is very convenient. There is a bus station just outside. It is only a few stops away from popular attractions. The moat is within walking distance. The service is very good. There is also a washing machine and dryer. Check-in is quick and the hygiene is also very good. Unfortunately. I didn’t eat much Jinan food because the hotel breakfast was so good that I couldn’t eat anything else after eating it! I’ll stay here again next time I come!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Our only expectation is to use our professional and considerate services to add a little happiness and beauty to your travel life. We look forward to your next stay!
M297209****
Business Room (2 Beds)
Daftar masuk pada Apr 2024
Couple
25 ulasan
10/10
Outstanding
Disiarkan pada 17 Mei 2024
The room is satisfactory, clean and cleaned every day. The breakfast is rich. I am very satisfied with my stay at Nihao Hotel🏨. The attractions are also very close.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your recognition of our hotel, we will work harder.
Maozhuoyu:
Superior Double Room
Daftar masuk pada Apr 2024
Traveling with friends
4 ulasan
10/10
Outstanding
Disiarkan pada 8 Jul 2024
Service: The service attitude is very good. We only have one breakfast, and the guy at the front desk gave us one for free. The breakfast is rich, varied and delicious! Hygiene: There were stains on the pillow. Fortunately, I took a disposable four-piece set and didn't ask the front desk to change it. I hope it can be improved.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your praise. We will continue to make progress, stay true to our original intentions, and provide more warm services to every user. Thank you again and look forward to seeing you again.
Manmanqiuchang
Business Queen Room
Daftar masuk pada Sep 2024
Solo traveler
63 ulasan
3.7/10
Disiarkan pada 3 Nov 2024
The hygiene is not good, there are bugs on the bed and there are other guests' body hair on the towels
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, Hello! We are deeply sorry for the unpleasant stay you've had. We sincerely apologize for the room hygiene issues and the small flying insects in the bed you mentioned. We always attach great importance to the hygiene of our guest rooms, but this issue is of great concern and we will take it seriously and make immediate corrections. We will strengthen the management and supervision of guest room cleaning to ensure that every room meets high standards of hygiene. At the same time, we will also conduct a comprehensive inspection and disinfection of the room to prevent the recurrence of small flying insects and other problems. We once again express our sincere apologies and hope that you will give us another chance. Next time you stay, we will ensure that you will feel our improvements and attentive service. Thank you for your review. Your feedback is very important to us, and we will continuously strive to improve the quality of our service. I wish you a happy life!
M629368****
Superior Double Room
Daftar masuk pada Ogo 2024
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 25 Sep 2024
The lady at the front desk has great service, parking is convenient🅿️, and key points are free. This is my second stay. I will choose Nihao Hotel next time I go to Jinan.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Our only expectation is to use our professional and considerate services to add a little happiness and beauty to your travel life. We look forward to your next stay!
bumkeykM-JK
Queen Room
Daftar masuk pada Ogo 2024
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 26 Sep 2024
The hygiene is very good, and the breakfast is delicious. I was moved to another room when the room was close to the elevator. The sound insulation effect is also good, but the water temperature is hot and cold when taking a shower. Overall, I am very satisfied!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for taking time out of your busy schedule to leave a review for Xiaohao. It is our fault that we did not provide you with a better stay experience. We hope you can forgive us. We will keep your comments in mind in future work. We will pay more attention and hope you can continue to follow and supervise us. We look forward to your visit again and wish you a happy life!
217363****
Deluxe Queen Room
Daftar masuk pada Ogo 2024
Business traveler
64 ulasan
10/10
Outstanding
Disiarkan pada 19 Sep 2024
The receptionist at the hotel had a very good service attitude. The room was clean and tidy. The breakfast was rich and it was a great stay experience.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: The picture of life draws a road leading to the four seasons. The road has no end. We are always on the road. Love is always on the road. We sincerely look forward to your visit again!
fly_ing-
Business Room (2 Beds)
Daftar masuk pada Ogo 2024
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 19 Sep 2024
The room is large and clean. The lady at the front desk specially arranged a quiet location for the elderly. It is also very close to the attractions. It only takes about ten minutes by taxi.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Smile like a peach blossom, spreading ten miles away, the sunset smiles, the years are quiet, every plant, every tree, every human being, enjoy it to your heart's content.