Hotel berhampiran Jiuzhaigou Love Sea Scenic Area, Jiuzhaigou

A super pretty hotel with beautiful design and great vibes throughout the property and the rooms. The surrounding scenery is stunning. It’s very convenient that the hotel provides a Mercedes van shuttle service to Jiuzhaigou National Park. The breakfast offers a variety of options and tastes great. I stayed at the end of autumn, close to the winter season, and the staff were incredibly friendly and helpful. I will definitely return and highly recommend this hotel to everyone! 🥰✨

Really satisfied with this hotel. All the staff were very accomodating even though there’s language barrier between us. The staff even offered to bring you snacks at night. The cleaning staff always greeted you in the morning. They also provide free transfer with premium MPV to the national park. The room was clean, all the amenities were there as stated and they even served you with free apples and oranges in the room. All in all, I would definitely come here again in the future and recommend this hotel to my friends and family.

I am not the type of person who usually leaves a review unless I am really impressed. Also, my mom, who traveled and stayed with me at this hotel, told me to give this place a good review and a 5-star rating because of the great experience we had. Even before we arrived, I contacted the hotel to make sure which type of room would fit all of us, and to ask about the weather and what clothes and items we should prepare. We also asked them to make sure that the taxi driver who picked us up from the station was safe and had a work permit. All of our messages were replied to within seconds or minutes. During our stay, they provided a lot of free mineral water bottles, which was very important for us, so we never ran out of water. They also provided very good and complete amenities. On the first night, the floor heater in our room was not working, so they gave us an additional large heater, which made the room very warm and comfortable. They also provided drop off and pick up service to the Jiuzhaigou entrance, which really helped us, so we didn’t need to walk about 800 meters to 1 km in below-zero temperatures. They even helped us book a taxi when we were going back to the station. Although they missed our request for a bigger car (since there were four of us with big luggage), I understand that it was difficult to find that kind of car at that time. The driver who took us — I’m not sure, who he is, but I think he is the boss (since the staff, asked lots of questions to him)— could speak English quite well and understood us even though we spoke broken Chinese. They also gave us a late check out at 3pm Overall, it was a very pleasant experience staying here. They treated us not just as guests or customers, but really cared about making sure we had the best experience while visiting Jiuzhaigou. The only downside of this hotel is that the bathroom is a bit small and there are no hooks to hang towels or clothes. However, this was not a big issue for us at all. I highly recommend everyone to book this hotel.

Hotel ini sangat disyorkan! Saya sedang dalam perjalanan dengan orang tua saya, dan kerani meja depan, Xiao Ge, mengambil inisiatif untuk menaik taraf bilik saya apabila dia melihat saya. Bilik ini direka dengan baik dan pancuran mandian sangat kuat. Penghawa dingin berfungsi dengan baik dan bilik tidak pernah terasa sejuk. Dua katil sepanjang 1.35 meter memberikan keselesaan dan kelonggaran. Persekitaran bilik agak sunyi. Restoran ini mempunyai persekitaran sarapan pagi yang enak, rasanya yang enak dan mempunyai pelbagai jenis. Saya memilih untuk makan di restoran hotel selama dua malam ketika saya bersama orang tua saya. Nasi dan sayur goreng yang kami ada pada hari pertama adalah kuantiti yang banyak dan sangat mengenyangkan serta rasanya yang sedap. Keesokan harinya, kami berempat memesan daging yak dan sup cendawan, yang termasuk daging yak, tauge, bunga cordyceps, salad dan hirisan lobak, daging babi rangup, sayur-sayuran hijau dan tauhu kami berempat. Orang yang paling patut dipuji ialah Chef He dari restoran itu, Ibu saya ingin pergi ke restoran untuk memesan air halia kerana dia diserang oleh Chef He dari restoran itu, dia akan membawa kami ke hospital, dan dia membawa kami berjumpa doktor, jadi kami meminta Chef Dia pulang dan tidak menunggu di hospital. Selepas berunding, Cikgu Dia membawa kami pulang ke hotel Kami menawarkan untuk membayar tambang tetapi dia menolak. Kami sangat berterima kasih kepada Guru Beliau atas kebaikannya. Kami sangat terharu dan terharu! Jika kami mempunyai peluang untuk datang ke Jiuzhaigou lagi pada masa hadapan, kami akan memilih hotel dan restoran ini sekali lagi! Saya harap pengalaman saya dapat membantu anda. Saya harap Cikgu Dia dapat melihat ulasan ini Terima kasih banyak-banyak atas Cikgu He yang baik hati dan bersemangat!

Rezen Retreat Hotel Jiuzhaigou sangat mengagumkan! Bilik yang selesa dengan pemanas lantai, tekanan air panas yang kuat, sajian sarapan yang lazat dan jakuzi yang menenangkan—sempurna selepas seharian menerokai. Sangat disyorkan! tidak lupa ia hanya berjalan kaki riadah 5 minit ke pintu masuk taman jiuzhaigou dan restoran berdekatan

As a newly established boutique homestay-style hotel, it is clear that the management is making a sincere effort to provide good service. The hotel’s renovation and room interiors are modern, clean, and well-maintained. However, there are several significant issues that would make me hesitant to recommend this property to other travelers. 1. Severe Smoke Issue from Adjacent Residential Property There is a local residential house located immediately next to the hotel. Throughout the day, the residents appear to be cooking or boiling large pots of water and soup using wood-fired stoves (柴火). Unfortunately, this activity takes place directly below our room window. As a result, not only is there effectively no view from the room, but we were also forced to keep the windows completely closed at all times to prevent heavy smoke from entering. The situation was further aggravated by the fact that the hotel did not operate the central air-conditioning system, presumably because the outdoor temperature was relatively cool. Consequently, fresh air circulation in the room was limited. Jiuzhaigou is renowned for its clean mountain air, yet whenever we were in the room, we could smell and breathe in wood smoke, which significantly affected our comfort and overall experience. 2. Smoking Permitted in Public Areas Guests were allowed to smoke in the Level 1 public areas, including parts of the dining area. While I understand that this may still be relatively common in some parts of China, it created an uncomfortable environment, especially for families traveling with young children. A smoke-free dining and common area would greatly improve the guest experience. 3. Room Cleanliness Concerns Compared with the issues above, this may seem relatively minor. However, when we checked into the room at approximately 10:00 p.m., the trash bin had not been emptied, and there were flies and small insects present in the room. 作为一家新开业的精品民宿酒店，可以看出酒店团队确实在努力提供良好的服务。酒店整体装修设计新颖，房间也较为整洁干净，硬件条件令人满意。然而，在入住期间遇到的几个较为严重的问题，让我难以向其他旅客推荐这家酒店。 1. 隔壁居民长期烧柴导致严重烟雾问题 酒店紧邻当地居民住宅，而该住户似乎全天都在使用柴火（木材）烧水、煮汤或做饭。更不巧的是，他们的柴火灶位置正好位于我们房间窗户下方。 因此，房间不仅几乎没有景观可言，我们还必须全天候紧闭窗户，以避免大量烟雾进入房间。更令人遗憾的是，由于当地天气较凉爽，酒店并未开启中央空调系统，导致房间缺乏有效的空气循环。九寨沟以优质空气和自然环境闻名，但在房间内却经常闻到浓重的柴火烟味，严重影响入住体验和舒适度。 2. 公共区域允许吸烟 酒店一楼公共区域，包括部分用餐区域，允许客人吸烟。虽然我理解这在部分地区仍较为常见，但对于携带儿童出行的家庭而言，这样的环境并不友好。 3. 客房清洁细节有待加强 相较于前两项问题，这一点或许显得较为次要。但当我们晚上约10点办理入住时，房间内的垃圾桶并未清理干净，同时还有苍蝇及小虫出现。虽然并非严重的问题，但仍反映出客房清洁管理方面存在提升空间。

I chose the suite for the hot tub area, the hot water is not even very hot. I only use the hot water knob and not the cold water. Additionally there was a small cockroach in the tub area before we use it…managed to kill and throw it away. The problem with the room is the lack of chairs and utensils. Got wine glass and stuff at their “bar “ area but no opener for beer, had to head down to get from kitchen.

Berdekatan dengan banyak restoran tempatan, mudah untuk memesan pengangkutan didi ke tempat berdekatan juga.

Baru-baru ini saya berbesar hati untuk menginap di Holiday Inn Express (Kawasan Pemandangan Jiuzhaigou) yang melebihi jangkaan saya dari segi lokasi, sarapan pagi dan nilai keseluruhannya. Biliknya bagus hangat dan luas.

Will not stay here again in the future. The weather is so cold and they dont have heater in the lobby plus the heater not really function. The hotel staff not really helpful and cold. I read the review saying staff very helpful but not in my case. The guy is okay at least helping with translation but the woman is angry and not even trying to help