Hotel berhampiran Cultural Center Sao Francisco, Joao Pessoa

Os funcionários são muito prestativos. O café da manhã é bem variado e muito completo, servido em um espaço bem amplo. A academia deixa a desejar, pois só tem duas esteiras, alteres e uma bicicleta, que estava quebrada.

I regret to report that my recent stay at Nord Luxxor Tambau in Joao Pessoa was highly unsatisfactory, and I feel compelled to highlight the following issues: * Service Delays: Service was notably slow and inattentive from the start. * Corridor Odor: A strong and unpleasant vomit smell pervaded the third-floor corridor. * Inadequate Bathroom Supplies: The bathroom was stocked with low-quality, public restroom-style toilet paper. * Poor Bedding Condition: The bed sheets were not only musty but also old and nearly torn. * Room Cleanliness Concerns: Bedside lamps displayed disturbing black spots, questioning the overall cleanliness. * Ineffective Noise Insulation: The room offered little protection from external noise, including street sounds and noises from neighboring rooms. * Room Service Issues: Basic items like yogurt were forgotten in room service orders. * Language Barrier: The staff did not speak English, presenting significant communication barriers for non-Portuguese speakers. * Lack of Essential Amenities: Unavailability of international power sockets and standard toilet paper; guests were directed to a nearby pharmacy for basic needs. * Malfunctioning Blackout Curtain: The room's blackout curtain did not function properly, further detracting from the comfort of the stay. These cumulative issues not only fell far below my expectations for a purported 4 to 5-star hotel but also necessitated a change to another hotel, resulting in additional expenses and inconvenience. The lack of basic amenities and attention to guest comfort significantly impacted my overall experience at Nord Luxxor Tambau and my time in Joao Pessoa.

O atendimento, as áreas de lazer, a localização e a limpeza são nota 1000!!! As instalações não estavam de acordo com o anuncio, fiz a reserva para 3 pessoas mas no quarto só tinha uma cama de casal, precisei solicitar uma cama auxiliar. Também como fiz a reserva no mesmo dia da hospedagem, meus dados não estavam no sistema do flat, precisei aguardar um pouco para que o atendente pudesse realizar a inclusão manual. Fora esses itens, tudo foi perfeito e com certeza, voltarei mais vezes. Amo a PB e gosto bastante do Golden Flat, já é a segunda vez que fico no mesmo lugar.

Já fiquei várias vezes nesse hotel e o serviço sempre é muito bom. Ótimo café da manhã, ótimas instalações e pessoal muito bem treinado. Já fico nesse hotel há anos e, se Deus abençoar, ficarei mais vezes. Ps: uma queixa apenas. Num quarto quádruplo pode-se acolher confortavelmente uma quinta cama sem maiores problemas, mas infelizmente não nos deixaram fazer isso nesse fim de semana. De toda forma isso não mancha em nada o hotel.

There are not many hotels in the immediate area, and I find myself needing to stay in this neighborhood occasionally, but had never tried Bessa Beach Hotel before, so I thought I’d give them a try. My first impression was that I didn’t find the employees very helpful. When we parked in front of the hotel and took our bags out of the car, the bellman asked “do you want help bringing those into the hotel?” I knew that there wasn’t a chance that he'd be bringing my bags up to the room, and I was right. Later, when coming back to the hotel after dinner, we greeted the desk clerk with a “good evening”, but he couldn't be bothered to reply—I guess we disturbed his nap. The hotel elevator had an overwhelming odor of mold, probably from guests using the elevator directly after the swimming pool. Our room was not much better: there were no hangers in what passed for a closet and the bathroom was very small and uncomfortable. The bed had only 2 of the flimsiest pillows I've seen in a long while. We called the front desk to see if they could send up 2 more. We waited for a while, but finally gave up and went out. When we returned, we called the front desk again, and with a new shift on duty, it was an easy task (as it should've been the first time we asked). The bed was so uncomfortable that I hardly slept at all. When I moved the pillow, I discovered that there was an electrical outlet behind the pillow on the headboard. I don’t know what the building code is, but I’m pretty sure that an outlet behind a pillow would not b on the “good idea” list. I have never stayed in a hotel that didn’t have a room safe, until I stayed here. Overall, I won’t be staying here again, and I cannot recommend this hotel to anyone that I like.