Hotel berhampiran Bofferdanger Moor, Kaerjeng

Overall we had a very pleasant stay and would definitely recommend and/or stay again. In detail: - My partner and I stayed here during summer holidays. It was a mixed business & leisure trip. I worked in the lobby/restaurant for 2 days and Wifi was great throughout the entire hotel (no glitched, no loss of connection during conference calls). - All staff was very friendly and helpful. From the people at the reception, to the cleaning personal, as soon as we had a question, they helped us. - The rooms are also very modern, clean and with quiet AC(airco). I would even suggest to the hotel that it’s not needed to renew all towels every day. I’m ok with using my towel for a few days. ;) - Breakfast is ok. It’s all there (cheeses, meats, fruit, yoghurt, cornflakes, coffee, tea, milk, juices, eggs, toast & croissants.). It is fresh and tasty, but don’t expect a lavish brunch. I read some of the previous reviews and sometimes people need to manage their own expectations. ;) As it is a new hotel, some suggestions I would like to bring to hotel management: - I was missing a tiny fridge in the room. Luckily the staff stored our food in the kitchen, but I felt a bit guilty asking for it every morning. - I would invest in an AC in the breakfast room. It’s a very nice space, filled with light, but that also means that during summer it gets quite warm. Nonetheless: definitely worth a stay when visiting Luxembourg! Extra tip! Go visit the brewery next door + tasting and ask for Eric. Eric was our tour guide. He’s very knowledgeable and like to share his stories, which for us made sure we had a great time! Also the beer is good (bonus, haha). :P

Nous avons séjourné une nuit car le mariage pour lequel nous étions invités se déroulait sur place. Nous avons bénéficié d’une chambre luxe dans le nouveau bâtiment. La chambre était très propre, confortable et moderne. Le repas de noce était très copieux avec de bons produits. Le petit-déjeuner était complet avec du jus de fruit frais. Il n’y a rien à faire autour de l’hôtel, il s’agit d’une hôtel de passage.

We stopped for lunch on the way to Switzerland. My husband ordered vol aux vent and I ordered a chicken burger with onions and fries. The vol aux vent was only luke warm and tasteless the puff pastry stone-hard. When you order a chickenburger you would expect a piece of braised chicken ( breast) and fresh fried unions. What came was an unidentified circle of some kind of meat out of the deep fryer and some ready bought fried union crumbs out of a bag. We would have eaten better ( and cheaper) if we would have stopped at the local snackbar ( frituur). Afterwards my husband was feeling sick the rest of the day and following night! This is the second time that we tried to eat at this van der Valk hotel and the second time that the food is disgusting. I don’t understand why, in other van der Valk hotels it is ALWAYS good. You would think that this van der Valk couple running this hotel was placed here in exile as a punishment by the rest of the van der Valk family or they just don’t care! i guess the latter.

Outstanding customer service & cleanliness. What a wonderful find. My husband first stayed here while on a business trip last year. Our daughter is now doing a 7 week internship nearby and he proposed the Residhome to be her home base while here. I’m so pleased we didn’t chose an Airbnb or a hotel in the city. This place feels brand new. Everything is immaculate from the common areas, laundry facilities to the parking lot, everything feels and looks brand new. Now onto customer service, there is no one single person that has not been attentive, cordial and accommodating. Everyone treat us like a good old friend and we love to feel the connection and the closeness of the personnel. The room is spacious, consisting of floor to ceiling windows so there is plenty of light to make it feel bigger, it also has a sitting area, kitchenette (complete with dishwasher, refrigerator, pots, pans & cooking and eating utensils) bathroom is spacious also with a nice two shower heads. The breakfast is wonderful. You’ll find a vast variety of delicious baked goods, cheeses, jams, deli ham, yogurt, fruits, French soft boiled eggs, coffee and juices. The area is safe and has everything you need within walking distance. The shopping mall across the street has supermarket, dry cleaning, nail salon, a discount store called Action that can be compared to a small Walmart in the US, a movie theater plus all the stores you expect in a mall. You also have an Aldi around the corner and a beautiful revamped coal factory area with several restaurants. A gym is also within waking distance. Our daughter feels safe and at home and we have peace of mind having her staying here. Thanks to everyone at the hotel for a lovely experience. We will definitely recommend Residhome to anyone coming to Lux.

Personnel très compétent, aimable, courtois et serviable. Très bon petit déjeuner à volonté. Très bruyant dû au fait des personnes qui ne respectent pas les lieux et les gens de 22h30 à 1h du matin et de 5h30 au moment où ils s'en vont, car il n'y a personne pour surveiller la nuit.

L’hôtel est véritablement très propre et très bien entretenu. Le personnel de l’hôtel est très très accueillant et très serviable. Le responsable est d’une grande gentillesses et attache beaucoup d’importance à ce que vous passiez un bon séjour. Les chambres sont très propres et spacieuses, tout comme la salle de bains dotée d’une grande douche à l’italienne très appréciable. Vous trouverez tout votre bonheur au buffet du petit déjeuner qui est suffisamment varié. Le hall de l’hôtel est très spacieux, moderne et lumineux. Grand parking pour stationner et très facile d’accès. Je recommande cet établissement.

I had not stayed at this hotel before. Arrival immediately brought anxiety. Instead of the tranquil green environment on the hotel’s website photograph I encountered the exterior building in major works turmoil. Few parking spaces were a available close to hotel because of the hotel expansion works. I had pre-booked a superior room, to find this very disappointing. A view from the room window was of a pile of earthwork (see photos). In the room, the fridge didn’t work, neither the hairdryer - but a back-up one was found in the room, and the modern open-plan room was not at practical nor welcoming. On the positive side a good value and enjoyable dinner and breakfast. Helpful staff. A spacious room. The hotel has an excellent situation for joining Arlon’s autoroute system. However, I will be writing to ACCOR /ALL to request compensation for what I believe is the below-standard accommodation.

J'ai passé un agréable séjour à Bivius hotel. Endroit idéal pour un passage au Luxembourg, A la réception, M. Ousman est très à l'écoute, serviable et professionnel. un arrêt de bus à moins de 100m de l'établissement, on peut laisser sa voiture au parking de l'hotel et rejoindre le centre de Luxembourg pour travailler tranquillement. J'y étais pour la première fois et je reviendrais à la rentrée :-)