Hotel berhampiran Grace In Growlers, Kailua

Location is pretty good, easy walkability to the shops as well as the beach. We were initially put at a low level and couldn’t sleep due to road noise. They had zero issues with moving us up to a higher level and everyone was super helpful. Overall the experience was good, however there were a few bugs that kept showing up in the room.

是風景非常不錯的飯店，可能也是因為我在頂層的17層，又是轉角的房間，可以看到海和整座繁華的城市。 房間乾淨衛生，每天都有人來打掃，所以是不錯的，夏威夷是日本人比較多，一般日本人聚集的地方整體的服務都不會差，就會相對比較可靠。 如果再來夏威夷，當然是會繼續選擇這間飯店。

The hotel is located within Ala Moana district which is a 15 to 20 mins walk towards Waikiki Beach. Shopping wise it's very near to Ala Moana Mall which houses everything you can possibly want in a shopping mall. The staff are friendly and the service is great too. The hotel room deco is slightly dated but is still perfectly fine. Overall a great stay if you're looking for value for money and great stay in Honolulu.

I was very disappointed when I got to my crappy old room...it was so hot in my room!! The a/c was barely working!! So I called the front desk to switch rooms... luckily she called me back and said she had another room for me... the new room wasn't really any better!! The a/c was in the back corner and still I couldn't feel the a/c!! I actually had to go to the back corner to feel a little air conditioned. We pay a lot of money to stay there and there rooms barely have working air conditioned!! We were very hot the whole time we were there!! So my friends and I will never stay there again!! And we will not recommend Waikiki heritage hotel to anyone!! Good luck...

Stayed here for 1 week,location is great. Right on Waikiki. This hotel doesn’t have its own beach but offers free sitting chairs to bring with you to the beach and towels. Takes 20secs to the beach.Really tall hotel so you can see sunset over the ocean,staff is SUPER friendly. Building is old like all of them on Waikiki,furniture needs updating,mattress is hard but they give you 4 pillows,asked for our room to be freshened up when came back sheets and duvet cover never got changed.Asked next day to freshen up and left sheets same way.Not sure why,cleaning staff spoke perfect English!Mon&Wed they got farmers market downstairs,outrageous prices a Coconut for $20US, a small cup of fruits for $20US,youll also find bracelets and other junk! Overall it’s affordable and central,we didn’t eat on the resort nor used their spa so can’t recommend!

Very pleased with our stay! Excellent location beachfront. Beautiful views of Diamond Head Crater. Super excellent location to be in the middle of all shops, beaches and restaurants . Short walks to explore & enjoy up and down the streets and beaches! All staff were very friendly, helpful and welcoming. Clean and well maintained. Great assistance with booking activities. My daughter took a surf lesson. Beachside conveniently had plenty of water activities to enjoy with an area to rent paddle boards , surf boards, floats, chairs & umbrellas. The restaurants inside the resort were excellent and convenient with outdoor seating and ocean views! ABC general store on lower level to shop for anything needed from drinks, snacks, beach towels, souvenirs, sunscreen etc…The resort also offers free activities that are on a schedule week by week, such as yoga, hula lessons, Lei & bracelet making, vow renewals & ukulele lessons! My 15yo daughter took a ukulele lesson, then shopped around and bought one to bring home!!! We have absolutely no complaints about our stay! Will absolutely be coming back in the future. Our flight home was a late evening flight & our check out time was 11:00am, so the bell hop service held our luggage for us so we could enjoy the rest of our last day on the beach. Then we decided to top off our last day to pamper ourselves with a spa treat, which is located on the top floor of the resort. I got a massage. My daughter got a facial. Afterwards we got to go to the outside roof top and enjoy the awesome view feeling refreshed & relaxed. I can go on and on about the positives of this vacation stay. There were no negative issues!

Nama perkhidmatan pelanggan wanita Jepun di kaunter penerimaan tetamu ialah Mayumi. Dia sangat tidak baik. Dia berpura-pura keliru dan tidak faham bahasa Inggeris. Dia enggan membantu menaik taraf bilik. Dia terus menekankan bahawa anda telah memesan bilik jenis ini. Kami tidak boleh memberi anda satu lagi, dan berpura-pura tidak tahu bahawa saya Apa yang hendak dikatakan, hotel ini adalah hotel mesti menginap di honolulu dan waikiki, tetapi kaunter penerimaan tetamu sangat mengecewakan! Pada mulanya, saya memberi saya bilik pokok beringin kerana ia terlalu kecil dan tiada balkoni. Akhirnya, saya menambah wang untuk menaik taraf menara dengan balkoni.

午前中にチェックインした際に、リゾートフィーとデポジットをカードで払ったのに、午後ルームキーを受け取りにフロントに行ったら、再度リゾートフィーとデポジットを請求されました。先程チェックインしたときに払ったと伝えても、払え払えの一点張り。私の分ではなくて夫の分だと。一部屋しか予約していないのに二人分なんておかしいと言っても、払え払えと。日本語がわかる人に電話を代わってもらって説明し、ようやくルームキーを渡してもらえが、どうしてそうなったのかの説明も、謝罪もなし。ふてくされた態度でルームキーを渡された。 そして、朝食付きのプランで予約したのに、案の定レストランで料金請求された。フロントがあの程度なら、まあそんなもんだろうと思っていたが。 明日のチェックアウト時に今度は何を請求されるか、恐ろしいです。 マリオットってそんなホテルだったんですか…。 ハワイは年一で毎年来ているが、マリオットは二度と泊まりません。 立地と設備は問題ないので非常に残念です。

This resort is excellent with three swimming pool and a large Lagoom and only walking distance to the beach. You can find everything you need in this resort and there are ABC stores inside and we can buy all our souvenirs very easy. I will strongly recommend this hotel to my friend. Just one things that there is no bottle water provided and no boiling machine and you need to buy your bottle water on your own.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.