Hotel berhampiran 噴水広場（リナワールド）, Kaminoyama

あいにく、天候が悪く頂上までは見れませんでしたが、白い蔵王が少しだけ見れました。 予期せぬトラブルがあったのですが ホテルのスタッフさんの対応が素晴らしくて、大変満足のいく旅でした。本当にありがとうございました。次回もぜひ、ここにしたいと思います。 仲居さんも、食事の内容とか丁寧に説明してくださいます。アットホームな感じが最高でした。

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ペンション村の一番奥に位置しており、すがすがしい眺めが堪能出来るお宿です。前オーナーから引き継がれた建物は築40年程との事ですが水回りがとてもきれいにリフォームされているため気持ちよく滞在出来ました。1泊2食つきの蔵王牛フィレ肉を堪能できるコースをお願いしたのですが、お料理はどれも大変美味で盛り付けも美しくて驚きました。特につるむらさきのパスタはいいあんばいに昆布出汁が効いていくらでも食べられそうですし、ステーキはびっくりするほど柔らかく でも肉のうまみが口いっぱいに広がります。家族の誕生日祝いでの宿泊だったのですがサプライズでバースデーケーキまで準備していただき至福の時間が過ごせました。美味しい料理に気さくなオーナーの心遣い、とても素敵なペンションです。

We arrived at Mt Zao in the middle of Our Epic Six Week Trip To Japan, during which we stayed in nine different hotels. This room was amongst my favourites. The staff largely didn't speak English and were not helpful. We had a stand off at the restaurant as we didn't understand that we couldn't dine at there without having made a booking far in advance. After this was explained,  there was no apology or suggestions for alternative dining options. There are limited dining options in Zao. We ate at the Soup Curry place one night and a cute sushi joint another night. On the last night we ended up getting an ebiken bento box from the local L****ns as nothing was open. We did book breakfast each morning and that was fantastic. Lots of Japanese and Western options and it seemed like the food had all been prepared onsite. The hotel is very pretty, with a lovely view of the forest from the lobby. There is a common room with free coffee, tea and ice creams. People were pretty friendly in there. The hotel is the furthest from the 'town' but the closest to the ski lift and to the 'sulfurous' onsen. The ski lift is about 50 metres from the hotel and the ride up and down is spectacular. I thought the onsen was top notch. The sulfurous onsen outside has milky water that is supposed to be good for your complexion. It was fun having an onsen with snow all around. We stayed in the Western style room - it was spacious and well appointed. Our little lounge area had a beautiful view of pine trees and lots of snow. There was also a similar view from the luxurious bath tub (but I didn't use that tub as the onsen was so good.) The beds in our room were very hard. Our room also had a massage chair which I used for hours a time. It was a bit of a trek getting to Mt Zao. The hotel staff weren't very helpful with organising buses but they did drop us off at the bus stop early in the morning and we were picked up on our day of arrival. I know that the staff weren't friendly to us because of the language barrier, which is a shame because everyone should enjoy this venue. I would stay here again for sure. Next time we'll book the dinner set. It did smell amazing ! --

歌人　斎藤茂吉氏とゆかりのある宿。　泊まった方や地域の方が詠んだ和歌が飾ってあり、部屋にも短冊、筆がおいてあります。 部屋数も少なく、食事も個室で頂けて、とても落ち着いた雰囲気の良いお宿です。　置かれた調度品や家具、食事に使われている食器など、こだわりとセンスの良さを感じます。 特に積もった雪を見ながら入る白濁した硫黄の香る温泉と山形の食材を使った優しい味わいの美味しい料理は目でも楽しめて、大満足。　食材などの質問へも丁寧に答えて頂き、山型の歴史や文化を知ることもできました。　バスターミナルやロープウエイ乗り場への送迎も嬉しいサービスです。

The location is good. Room is decent equipped with heater that I think is time to replace seems not working very well. The breakfast and dinner especially is very worth n nice. First night we had pork shabu shabu n second night lamb BBQ. The staffs in restaurants r friendly n good, especially the old uncle n Philippo lady . Can see all the local staffs sort of rely or keep letting the lady work only as she speak english. In other words, a bit taking advantage of her. onsen is also nice especially the outdoor with trees n snow feel. The front desk staffs r very bad. There is one young guy that just stand there and when I carry my little girl with one hand while another hand pushing luggage where I need to push the entrance door. During check in, even the philipino girl helped to push the luggage inside while the same guy just stand there n look. Another more serious attitude guy was the older shorter guy with mole on his face, I parked my car in front as there was no parking didn't know is the hotel's van lot, the guy spoke with to remove the car like scolding n yelling at me. Super bad attitude. Lastly the air filter in the room, the cleaning standard operating procedure should include cleaning the water tank n it's surrounding. Looks very dirty with mold. Overall is worth your money n experience just some negative experiences by some bad staffs. Not missing another issue is the smoking room, is the exactly at the entrance n next to the welcome drinks sofa (though with ventilation n dedicated room but still can smell the smoke)

Prime location. Appreciate they gave us a small gift , as this is our honeymoon trip. There is convenient store at the lobby , reception is at 3rd floor. Room is spacious with massage chair. After hiking and skiing , that massage chair really help a lot on our back !! 😉 There is car park at this hotel, JPY 1000 per day. Walking distance to shopping mall , 100 yen shop , and a lot restaurant nearby

Really great service and good location, just 2 mins walking distance to Yamagata eki, all staff are polite and willing to help. Rooms are clean

山形駅西口にある、高層ホテルです。 何度か利用していますが、今回は建屋内側の部屋で、外の景色を見ることは出来ませんでした。 その為、入浴剤が置いてあり、お詫びとして用意してくれていました。 室内は清潔で、とても良いです。 アメニティは、客室に向かうエレベーター乗降口に用意してあります。