The Xcape Hotel River Kwai

Ulasan The Xcape Hotel River Kwai

The Xcape Hotel River Kwai

138 4 Nong Ya Soi 5 Ban Wanglan, Nong Ya, Kanchanaburi Province, 71000, ThailandLihat Butiran Hotel
The Xcape Hotel River Kwai
The Xcape Hotel River KwaiThe Xcape Hotel River KwaiThe Xcape Hotel River Kwai
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.8/10
Sangat Baik
72 ulasan
Ulasan yang disahkan
Persekitaran8.6
Kemudahan8.9
Perkhidmatan9.2
Kebersihan8.4
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Semua ulasan(72)
Ulasan positif(69)
Ulasan dengan gambar/video(43)
Kakitangan yang mesra(26)
Penginapan yang hebat!(19)
Bilik yang hebat(15)
Bersih dan kemas(10)
Pemandangan baik(9)
Tenang & selesa(8)
Sarapan pagi yang lazat(6)
Sesuai untuk berbulan madu(5)
Ulasan kurang baik(3)
Pengguna Tetamu
Kabin X Float Luxe
Daftar masuk pada Sep 2024
Pasangan
6 ulasan
10.0/10
Luar Biasa
Disiarkan pada 18 Okt 2024
All the staffs are service minded and ready to serve you. The place very quiet and beautiful area.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued guestThank you so much for taking to give us your valuable feedback. We are delighted to hear that you were happy and satisfied with our service, especially the staff that you mentioned. I have shared you feedback for our whole team. We look forward to welcoming you back again soon.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
panthita
Kabin Luxe
Daftar masuk pada Nov 2024
Keluarga
1 ulasan
10.0/10
Luar Biasa
Disiarkan pada 30 Dis 2024
Nice place delicious foods !
Menterjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Khun Panthita, Thank you so much for the great review of you recent stay with us. We are delighted to that you had a positive experience and met you expectations during stay. Our team here at Cross River Kwai Resort is committed to providing the best customer service for all customers and sounds like we made a great impression on you. We hope to seeing you soon in the near future. Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Akira
Kabin XFloat
Daftar masuk pada Nov 2024
Pasangan
1 ulasan
5.5/10
Disiarkan pada 2 Jan 2025
The water system of this hotel room was bad, i requested hot water to staffs, however , thet could not give hot water shower to us and our room, one night was THB 8933. too expensive. This price didnot match their value and services. Maybe I never book this hotel
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Mr.Akira,Greetings from Cross River kwai!Thank you for your taking time to review your stay with us. Naturally we were very sorry that we did not meet your expectations.As you rightly mentioned of our service, Rest assured that we have a taken serious note of your comments Thank you for staying with us and we do hope to be of service again in future.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Pengguna Tetamu
Vila Dua Bilik Tidur dengan Kolam Renang(fallingwater)
Daftar masuk pada Nov 2024
Keluarga
1 ulasan
10.0/10
Luar Biasa
Disiarkan pada 2 Jan 2025
Excellent place for a secluded getaway with friends or with family. The resort has everything needed on site to never leave.Β 
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest,On behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression., thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Iris
Kabin X Float Luxe
Daftar masuk pada Nov 2024
Pasangan
2 ulasan
9.5/10
Menakjubkan
Disiarkan pada 14 Dis 2024
I’m surprised that upgrade my booking to 2 floor pool villa. It is awesome 🀩. The staff are nice and helpful. It is very worth to come here for relax.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Khun IrisOn behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression., thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Pangko
Kabin PoolXide
Daftar masuk pada Jul 2024
Melancong bersama rakan
3 ulasan
9.5/10
Menakjubkan
Disiarkan pada 18 Sep 2024
Good services and nice view.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Khun Pangko, Thank you so much for the great review of you recent stay with us. We are delighted to that you had a positive experience and met you expectations during stay. Our team here at Cross River Kwai Resort is committed to providing the best customer service for all customers and sounds like we made a great impression on you. We hope to seeing you soon in the near future. Best regards,Kanokphorn Morapad (Ms.) Duty Manager
Pengguna Tanpa Nama
Kabin X Float Luxe
Daftar masuk pada Feb 2024
Pasangan
6 ulasan
10.0/10
Luar Biasa
Disiarkan pada 6 Mac 2024
Cross River Kwai. Luxury hotel in Kanchaburi. Nice staff, good service, glorious view, and perfect decoration. We stayed 1 night here (Type: X Float Luxe cabin) with complimentary snack bar, afternoon tea and bed time tea set. Breakfast is buffet and taste is good. Its location is really quite which is good for relax time. If you checked in here, you will love it like we did.
Menterjemah
6/16
Jawapan daripada Pihak Penginapan: Dear Valued guest,Your feedback is much appreciated. We are grateful to that your were happy and satisfied with our services and facilities provided. Especially the hotel's location and design. I will be sure to pass on your valuable feedback to the rest of team it will mean a lot to them. We hope you had a pleasant trip home and look forward welcome you again in the near future.Best Regards,Rachata KimFront Office Manager
ETHH
Kabin Luxe
Daftar masuk pada Feb 2024
Pasangan
58 ulasan
7.5/10
Disiarkan pada 15 Mac 2024
The room was very hot during daytime and the air-conditioning was in desperate need of maintenance. There was no air conditioning or ventilation in the loo and the water pressure was too weak.
Menterjemah
6/10
Jawapan daripada Pihak Penginapan: Dear Valued guest,Thank you for bringing your negative experience to our attention. We deeply sorry to hear that the air conditioning in your room did not work properly including the the water pressure wasn't strong enough. I have shared these issues with the Engineering team in order to fix the problems to ensure that it's not repeated again in the future. Once again thank you for your valuable feedback adn we do hope you had a pleasant trip home. We look forward to meeting your again soon.Best Regards,Rachata KimFront Office Manager
Pengguna Tanpa Nama
Kabin X Float Luxe
Daftar masuk pada Dis 2023
Keluarga
8 ulasan
4.0/10
Disiarkan pada 23 Jan 2024
location not good, took 3 hours to the resort from Siam. Service was good but the balcony is dirty. Water were green in the river and many spiders.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued guestThank you very much for taking the time to share your experience following your recent stay at the Cross River Kwai Resort. It was a great pleasure to learn that you had enjoyed your stay with us.Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologies if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
KevCoud
Kabin X Float Luxe
Daftar masuk pada Mei 2024
Pasangan
1 ulasan
8.0/10
Sangat Baik
Disiarkan pada 9 Jun 2024
+ Beautiful scenery and room + Restaurant could be better (better value for money) + Staff could be more proactive (suggesting activities, asking if they could help booking a taxi to leave the hotel..)
Menterjemah
Jawapan daripada Pihak Penginapan: Dear KevCoud,Thank you very much for taking the time to write the review and share your valuable feedback with us. We agree that our location by the river is beautiful and peacefulness and we take pride in providing the cleanliness and comfortable space, sounds like you had a great time and met your expectations. Nevertheless, we apologize for any inconvenience you had. We have addressed these straight away to the Senior Management team for their review and consideration.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Pengguna Tetamu
Kabin X Float Luxe
Daftar masuk pada Jan 2025
Pasangan
12 ulasan
9.0/10
Hebat
Disiarkan pada 4 Feb 2025
Great stay. Nice, quiet and peaceful.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Value guest,On behalf of our entire team, I would like to sincerely thank you for your recent stay with us and for sharing your positive experience. I was truly delighted to hear that your time with us left such a favorable impression.Thank you once again for your thoughtful comments. We look forward to the opportunity to welcome you back in the near future, should the opportunity arise.Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Pengguna Tetamu
Kabin Luxe
Daftar masuk pada Nov 2024
Pasangan
2 ulasan
9.5/10
Menakjubkan
Disiarkan pada 16 Jan 2025
goood food. boozy breakfast.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest,Thank you for the great review. We are glad that you enjoyed your stay and hope to see you again in Cross River Kwai Resort very soon!Best regards,Kanokphorn Morapad (Ms.)Duty Manager
Pengguna Tetamu
Kabin X Float Luxe
Daftar masuk pada Nov 2023
Keluarga
11 ulasan
8.5/10
Sangat Baik
Disiarkan pada 28 Dis 2023
Very nice but a bit expensive for what it is , room is amazing but restaurant and breakfast are average
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest, Thank you so much for taking the time to write and share your insights with us. Glad ot hear that you were happy and met your expectations during stay. Our team here at Cross River Kwai Resort is committed to providing the best customer service and facilities for making a good impression on our customers. We hope to welcoming you back again soon.Best Regards,Rachata KimFront Office Manager
Pengguna Tanpa Nama
Kabin PoolXide
Daftar masuk pada Apr 2023
Pasangan
14 ulasan
9.0/10
Hebat
Disiarkan pada 29 Jun 2023
Exceptional service. Full range breakfast with bubbles. Serenity. Nice cabanas. A bit far from the city though. No gym.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest,Thank you very much for leaving us a five-star review. We are delighted to hear that you were enjoyed and met your expectations especially the services provided. We hope you had a pleasant trip home and see you again in the nearly future.Best Regards,Rachata KimFront Office Manager
KevinVo
Kabin X Float Luxe
Daftar masuk pada Sep 2023
Pasangan
7 ulasan
10.0/10
Luar Biasa
Disiarkan pada 13 Nov 2023
Hotel and room was amazing. Perfect for couples who just want to spend some time in peace. Definitely coming back.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear KevinVo,Thank you very much for taking the time to share your recent experience with us. We are delighted to hear that you were satisfied and met your expectations during the stay. We looking forward to welcoming you back soon in the near future.Best Regards,Rachata KimFront Office Manager