Hotel berhampiran Doldenhorn, Kandersteg

What a fantastic experience ! clean, comfortable rooms, friendly staff. the manager (sadly i did not get his name) was a pleasure to talk with. Nadia who waits upon you in the dining room, has the most radiant smiles i have seen. She is a wonderful person and JEWEL of the hotel.

I had never heard of Kandersteg before and nor had anyone else that I spoke to about Switzerland but when I found this hotel on the Inghams website I decided to take a chance. I’m so glad I did! It is surrounded by mountains and just outside the small town and is both lovely, inside and out. We had two rooms, one ambience room for the children and we were upgraded to a suite, both rooms were spacious and very clean and had stunning views of the mountains. The inside pool was a big hit as was the snooker room and back from days out for tea and cake at 4pm a really nice little extra. Food was always going to be tricky as I’m the first to admit that I’m a bit fussy but the waiters were professional and friendly and always helpful with menu choices and swapping things around for us! Reception staff were very pleasant and picked us up and dropped us back to the train station when we arrived and departed. The only thing if I was being super picky would be the daily news, all written in German about the weather, things going on and menus for the evening. English guests seem to be the minority in the hotel which I am more than happy with but for when English guests are staying there, a copy in English would be really nice as we missed some of the important news for one of the evenings about a music night and then the waiters were surprised when we knew nothing about it! All in all a stunning location and perfect for day trips using the local buses, trains and cable cars

A very relaxing stay is guaranteed. The hotel has all amenities to make the time spent there relaxing. My wife and I have been there near end November at the very low season. We might have been the only guests, the restaurant was closed for one more week. without even asking, we got a free upgrade from a regular room to a suite with 2 balconies, mountain view, 2 bath rooms and a living. Marvelous! The breakfast also was ample and delicious. From a former sojourn I remember that the restaurant is also really nice and offers a variety of good food. The hotel Quellenhof i(nn at the source) is located 2 minutes across a walkway from the public bath institution alimented by a natural hot spring where you can easily swim in a large open air pool if en when it snows, which makes it very charming. The hotel uses the same parking facilities as the bath.Entrance far away, no traffic noise even more so as the is no road close to the hotel. A good choice!

Firstly the positives. Great location, surrounded by mountains, very well appointed spa area, comfortable rooms, a variety of dining options and most importantly a very friendly staff. Good live singer in the evenings (does make for a rather retro 70s feel but fun!) We enjoyed our stay and would likely return and can recommend but also want to provide feedback in the hope it is useful for future improvement So why 4/5 and not 5/5? Due to comparing like for like, a property that is in the 5*L category and charges ＞800 chf a night (see reviews of The Park, The Chedi etc), details matter. The first night we went to the pre-booked restaurant (Spettacolo) and initially told we were booked elsewhere (Oh Vie) until I showed them the email confirmation - a table was found but our dietary restrictions were not conveyed. On the final night (4) we returned to Spettacolo - reservation was made for 7.45, we arrived promptly at 7.40. We ordered water (still) and two glasses of champagne- water arrived as sparkling 20mins later (we didn’t change), champagne 10 mins after that and still no menus. After asking for menus they arrived with the wine list - we waited and had to ask a passing staff member to take our order approx 8.20 (the table next to us had already been served wine, even though we arrived just slightly ahead of them) - order placed we waited for the wine, which required a further reminder. Then at 9.20 we received our main courses, no starters ever received - the waiter did apologize but by this time we preferred to move to the bar for French fries and cheese; we settled the bill and even though we mentioned that we would go to the bar, no help was offered to transfer our bottle of wine and we took it and the glasses with us by ourselves. These details matter and the hotel seems to lack that serious attention to detail, also in house keeping twice items were not replaced and once they forgot to leave floor mats. Finally, at a hotel of this calibre, one expects high quality cocktails, twice dry vodka martinis were anything but dry - hence the 4/5

酒店設施齊全

The hotel waldhaus has the most gorgeous views from my balcony, I love looking out at the mountain peaks and waterfalls right outside the doors that open to the balcony. My friends and I also had dinner twice at their beautiful restaurant and has the most delicious food. I love the foie gras and chateau briand entre 😋 Joshua our host and the lady of the house were very attentive to our needs and made us feel welcome! So happy Macs Adventure booked us in this wonderful hotel! It deserves 5 stars ⭐️

quelle belle découverte ! L'élevage de truite, la clarté du lac et la découverte de la dame immergée avec l'aide du navigateur !!! Avons pris le repas sur la terrasse, divine salade et truite. Le personnel très accueillant, service agréable. Bel endroit pour marcher dans ce petit boisé quoique un peu difficile pour personne à mobilité réduite. Certes le lac est petit mais bon c'est une attraction, il y a des endroits pour faire un picnic, de confortables grandes chaises de bois pour se relaxer en admirant cette belle nature. Effectivement il y a un prix d'entrée et pour le stationnement mais bon c'est les vacances. J'y retournerais avec plaisir.