Hotel berhampiran Kangaroo Point Cliffs Park, Kangaroo Point

Beautiful view, service, and facilities however level of cleanliness not great. Other minor issues: - TV remote control needed new batteries; - shower head connection wouldn’t stay straight and once water was on, the pressure would make it go to the side/ or fall off.

Good central location, room clean and tidy. Staff were excellent, especially in concierge and reception, who gave superb customer service. The experience was ruined by some irritations which could easily be fixed. In the bathroom, I was pleased to have a bathtub as well as a shower but there was no soap or shampoo for the bath: I had to walk backwards and forwards to the shower to get soap and shampoo when I needed it. I had to leave a note to ask the housekeeping staff to leave me a bar of soap. No shower attachment in the bath for hair-washing or bath-cleaning. Water temperature in the shower highly variable (other guests reported this too). The elevators were slow to arrive: sometimes a very long wait. The card readers in the elevators were temperamental, lots of guests struggled to make them work. In the breakfast area, decaffeinated coffee was not included: had to ordered separately and pay extra (expensive too). The omelette chef was never there and had to be summoned. Odd arrangement where there are no stairs for those that want exercise or dislike waiting for slow elevators or dislike elevators altogether. Even the one floor down from reception to concierge can only be travelled by elevator. Some attention to detail please Marriott: your staff are great but I wouldn’t stay again because of the other issues above, unless they are remedied.

地理位置不錯，就是房間太小了

地方有點難找，自助入住的沒有服務人員。然後我入住的時候還搞錯了訂單，讓我付了兩次房費和按金，浪費了時間，環境景色什麼的確實不錯，服務很有待提高！晚上五點下班時間之後基本聯繫不上任何服務人員。

Car park is not convenient, drop off area is not big enough, a long wait

Great location, apartment was lovely and spacious and staff were very helpful with arrival and attended issue with shower quickly . Would definitely stay again

My partner and I just had the most enjoyable night in Brisbane City. This hotel is in a great location whether you want Brisbane City, Riverside or Howard Smith wharves. She said whilst this was our tenth Anniversary it was the most memorable. The staff were so friendly. They let us check in a little earlier as the room was ready and we’re so helpful when we asked for directions. The hotel Manger came out from her office and assisted the receptionist with the information we had asked regarding directions from the hotel. She was so helpful, extremely knowledgeable about Brisbane and the great restaurant’s and activities it has to offer and really wonderful to talk to. I would go back just to get another restaurant recommendation- this Hotel Manager knows her stuff and she’s only new apparently!!!! What a find Lexicon Oaks is.