Hotel berhampiran Red Bridge Shopping Center, Kansas City

Our entire stay was perfect. Great location. Extremely comfortable beds. Staff was very friendly and helpful. We will definitely be staying here again and recommending to our friends and family.

Booked it last minute due to bad weather and road conditions expected for our drive home from a chiefs game. The check in experience and parking went great. The bathroom door was a slide style and wouldn't stay shut or lock..so that was annoying. Other main thing I feel worth mentioning was the walls are on one side of us and 2 guys(brothers or bffs?) Full on arguing and slamming things starting around 4am. I didn't feel like the front desk could do anything 😕 so I silently suffered. Good things..parking was nice and close, breakfast was sooo good, and the food service attendant was really patient and helpful with everyone! We would be hesitant to stay again based on noise levels,or pack some ear plugs.

The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.

Tempat letak kereta di tempat letak kereta bawah tanah adalah sangat mudah. Bercakap dengan kaunter penerimaan tetamu apabila anda mendaftar keluar. Tiada bayaran dikenakan apabila anda meninggalkan garaj. Lobi hotel tidak buruk, biliknya agak lama, tetapi hotel di pusat bandar Amerika Syarikat hampir tidak lama. Bilik itu agak besar, penghawa dingin sangat bising, dan apabila ia tidak berhenti, angin sejuk ditiup seketika dan angin panas ditiup seketika. Saya menempah bilik dengan sarapan pagi, tetapi pada penghujung hari sarapan masih dicaj secara berasingan, dan saya mabuk. Kualiti kakitangan penyambut tetamu di penerimaan tetamu berbeza-beza, dan terdapat beberapa penyambut tetamu wanita yang datang ke sini untuk seketika, operasi perniagaan tidak mahir, dan sikap mereka sangat umum.

房間很大，酒店旁邊有條小溪，可以沿着河邊走走。有免費早餐和停車場，距離高速路和costco 也比較近，出行方便。

I was in Kansas City for work purposes. Our employer uses Corporate Lodging and contracts out with a different hotel for our stays. This particular night there wasn't any rooms available for our normal hotel and Corporate Lodging had found this Holiday Inn for us to stay in, as this Holiday Inn also takes Corporte Lodging accounts. This is a really nice hotel. This is a three if not a four star hotel. The staff that I had interacted with were all very professional and very freindly. I had forgotten to grab my shaving kit from our normal hotel. I had asked the front desk if they had something and they do. They have toothbrushes, paste, deoderant, ect for you. They have a bar and resturant too. The rooms are quiet and nicely decorated. I would love to stay at this hotel for work purposes as it is far nicer than where we stay at.

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

With all of the hotel choices near the Kansas City airport, I should have been able to make a better choice. We live in the KC metro area and were scheduled to fly out that morning, but after a number of delays our flight was canceled. We were booked on the same flight the following morning and decided to stay near the airport instead of going home since we'd used a car service to get to the airport and it just seemed like less hassle. We arrived at the hotel a little after noon and were told we couldn't check in until a room was cleaned. Given that checkout is at 11, I assumed that it wouldn't be all that long until a room was ready. I checked in with the gal at the front desk a couple of times and was told that she was waiting to hear from housekeeping. I asked if she couldn't initiate the contact and she indicated she'd do so, though never did. I even found the second floor cleaning crew who told me that all the rooms on the second floor were cleaned. Normal check-in is at 3 and a little before 3 I was called to the front desk to check-in. I honestly can't see a valid business reason to keep people waiting in the lobby until 3 if there's a room ready. Thankfully, not every hotel does that. There certainly wasn't anything in the lobby on which we could spend money, with the possible exception of a pop machine. This forced wait is the primary, but not the only reason, I'll ever stay at one of these properties again. Calling the room a ”suite” is laughable. It appeared to be pretty much an average size motel room. I guess what made it a ”suite” was a curtain in the middle of the room that could be pulled to divide the bed area from the rest of the room. The curtain only pulled about 75% across the width of the room, no it's not like there's any sense of privacy on either side. Also, for some reason that evades logic, the TV is on the end of the room with the bed, so it's not like someone could watch TV without disturbing someone who is sleeping. The pillows were very, very soft and not suitable for side-sleepers. The towel were very thin and the water pressure very low. There were other minor deficiencies that, while not critical, show a significant lack of attention to detail and a failure of supervision. My apologies for not having photos to share. Thanks for reading. If you've found this to be helpful, I'll appreciate a thumbs up below.