Hotel berhampiran St. James - Paseo, Kansas City

Our entire stay was perfect. Great location. Extremely comfortable beds. Staff was very friendly and helpful. We will definitely be staying here again and recommending to our friends and family.

Booked it last minute due to bad weather and road conditions expected for our drive home from a chiefs game. The check in experience and parking went great. The bathroom door was a slide style and wouldn't stay shut or lock..so that was annoying. Other main thing I feel worth mentioning was the walls are on one side of us and 2 guys(brothers or bffs?) Full on arguing and slamming things starting around 4am. I didn't feel like the front desk could do anything 😕 so I silently suffered. Good things..parking was nice and close, breakfast was sooo good, and the food service attendant was really patient and helpful with everyone! We would be hesitant to stay again based on noise levels,or pack some ear plugs.

We really enjoyed our stay at this hotel. The service was outstanding and the facilities were beautiful. We shared a meal at the breakfast and it was quite nice.

I've stayed at 21c the last 4 times I have traveled to Kansas City and it has become my favorite place to stay. My most recent stay was the best yet! When checking in, Annie and Jonathan at the front desk were very friendly and personable. We proceeded to our room where we found we had been upgraded to a suite with champagne on ice waiting for us to arrive! Our room was the largest that I have stayed in and had a great view with multiple floor to ceiling windows. I like the fact that 21c is a boutique hotel, the rooms are always quiet and the atmosphere is very relaxing. I did not have a chance to patronize the Savoy room but I have on past trips and their staff is always professional and knowledgeable and the cocktails are delicious. Location is very desirable, with restaurants and nightlife within walking distance. I have always felt safe in this area at night and the parking garage across the street is very convenient and well lit. All in all I had a wonderful experience and will continue to stay at 21c Kansas City.

Great place to stay, room wise. Overall, the entire hotel was clean, organized, and well kept. They have a small pool though and it was cold. Management said they would check the heater. No hot tub either but all in all we enjoyed our stay.

With all of the hotel choices near the Kansas City airport, I should have been able to make a better choice. We live in the KC metro area and were scheduled to fly out that morning, but after a number of delays our flight was canceled. We were booked on the same flight the following morning and decided to stay near the airport instead of going home since we'd used a car service to get to the airport and it just seemed like less hassle. We arrived at the hotel a little after noon and were told we couldn't check in until a room was cleaned. Given that checkout is at 11, I assumed that it wouldn't be all that long until a room was ready. I checked in with the gal at the front desk a couple of times and was told that she was waiting to hear from housekeeping. I asked if she couldn't initiate the contact and she indicated she'd do so, though never did. I even found the second floor cleaning crew who told me that all the rooms on the second floor were cleaned. Normal check-in is at 3 and a little before 3 I was called to the front desk to check-in. I honestly can't see a valid business reason to keep people waiting in the lobby until 3 if there's a room ready. Thankfully, not every hotel does that. There certainly wasn't anything in the lobby on which we could spend money, with the possible exception of a pop machine. This forced wait is the primary, but not the only reason, I'll ever stay at one of these properties again. Calling the room a ”suite” is laughable. It appeared to be pretty much an average size motel room. I guess what made it a ”suite” was a curtain in the middle of the room that could be pulled to divide the bed area from the rest of the room. The curtain only pulled about 75% across the width of the room, no it's not like there's any sense of privacy on either side. Also, for some reason that evades logic, the TV is on the end of the room with the bed, so it's not like someone could watch TV without disturbing someone who is sleeping. The pillows were very, very soft and not suitable for side-sleepers. The towel were very thin and the water pressure very low. There were other minor deficiencies that, while not critical, show a significant lack of attention to detail and a failure of supervision. My apologies for not having photos to share. Thanks for reading. If you've found this to be helpful, I'll appreciate a thumbs up below.

Room smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.