Hotel berhampiran Swope Park Shelter 2, Kansas City

This hotel is on the National Registrar of Historic Places and in a historic area of KC. This creates a nostalgic vibe. The hotel gym is adequate and lots of shops and restaurants are nearby within walking distance. Overall I had a great stay.

Our entire stay was perfect. Great location. Extremely comfortable beds. Staff was very friendly and helpful. We will definitely be staying here again and recommending to our friends and family.

作為典型的大車店，希爾頓惠庭套房酒店(Home2 Suites by Hilton)硬件設施普遍較新，服務管理水平比較穩定。內部設施定位中檔家庭出遊，冰箱、微波爐、鍋碗瓢盆一應俱全。停車免費。疫情期間，早餐可以拿回房間或外帶，服務很人性化。這一家保持了該品牌的一貫水準，值得入住～

I was here for a conference. This is good conference hotel. Nice conference rooms, quick access back to your room if you want. Nice facilities. Room was fine, but nothing great. Bed was ok. Mini Fridge in my room was broken. Internet was insanely expensive (but free with tier rewards levels), and you had to restart it every day. View from the Window was amazing. Pool looked nice, but a bit hard to get to. Club lounge on the room looked AMAZING. it was closed for remodel when I was there. That is the picture they show in all the ads. The hotel had a replacement club lounge in the restaurant, which was fine, but nothing like that club level. Connected with sky bridge to Crown Center ... mall with restaurants, museum, aquarium, other stuff. Also very close to Jack Stacks, and Burnt Ends, both good options for KC BBQ. About 20-25 from the airport.

The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.

I've stayed at 21c the last 4 times I have traveled to Kansas City and it has become my favorite place to stay. My most recent stay was the best yet! When checking in, Annie and Jonathan at the front desk were very friendly and personable. We proceeded to our room where we found we had been upgraded to a suite with champagne on ice waiting for us to arrive! Our room was the largest that I have stayed in and had a great view with multiple floor to ceiling windows. I like the fact that 21c is a boutique hotel, the rooms are always quiet and the atmosphere is very relaxing. I did not have a chance to patronize the Savoy room but I have on past trips and their staff is always professional and knowledgeable and the cocktails are delicious. Location is very desirable, with restaurants and nightlife within walking distance. I have always felt safe in this area at night and the parking garage across the street is very convenient and well lit. All in all I had a wonderful experience and will continue to stay at 21c Kansas City.

Great place to stay, room wise. Overall, the entire hotel was clean, organized, and well kept. They have a small pool though and it was cold. Management said they would check the heater. No hot tub either but all in all we enjoyed our stay.

Great. Really clean and quiet and the bed was super comfy. The only thing was there was the hot water wasn’t working but that’s okay: extra fresh

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

Room smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.