Hotel berhampiran Hauweghütte Heimatverein Pfaffenrot, Karlsruhe

Moin Folks, egal wie, ob geschäftlich und oder privat, hier kann man gut einkehren und wenn’s in die Tage gekommen ist, sauber und gut. Die Lage ist prima und ein guter Anlaufpunkt ist, gute Speisen gleich an der Ecke, der Frühstücksraum ideal eingebettet in das Haus, einfach Preis/Leistung sehr gut passend. Ich werde wieder einkehren und hab noch einmal in alten Erinnerungen schwelgen können, vor einigen Jahren mit einer sportlichen Truppe da gewesen, da war auch viel regionale Liebe im Spiel, nun es war einmal, jetzt zurück, 5-Sterne für mich, es klappte alles sehr flott, Anruf-gebucht-schriftliche Bestätigung und auch das einchecken, völlig problemlos, bin bald wieder da.

Ein sehr schöner Aufenthalt für Wellness und Erholung. Sauna Erlebnis und Badelandschaft sehr gut. Die Peeling‘s und Getränke runden das ganze Erlebnis ab . Das Frühstück und Abendessen ist sehr lecker. Die Auswahl beim Frühstück ist sehr Vielfältig. Die S-Bahn stellt keine Lärmbelästigung dar. Personal war zuvorkommend. Das Hotel ist insgesamt sehr zu empfehlen. Wenn man sich erholen möchte und ein erholsames Wellness Erlebnis sucht ist es hier perfekt. Qualitativ gut und sauber.

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.

Very large room and with all facilities you need. There is a supermarket nearby where you can get all food and drinks. Taxis from train station is only ECU 8- , some driver may not like to go for such short distance and teach/ ask you to take the tram. A beautiful peaceful small town to relax.

Freundlicher, kompetenter Service. Große Zimmer, eben auch zum „wohnen“, mit Kitchenette (selbst zu reinigen) und Ankleide-/Abstellraum. Wir hatten nur Stühle, zum „wohnen“ wäre hier sicher ein kleines Sofa gut. Das Frühstück ist für ein 3 Sterne Stadthotel sehr gut, da übersieht man leicht den eher ungemütlichen Frühstücksraum (wobei das Geschmackssache ist;-)). Die Möbel sind zum Teil stark abgenutzt. Wirklich sauber war es nicht, aber da die Hotelwäsche ordentlich war, ist es zum schlafen und duschen ausreichend. Der Blick vom Balkon zeigt derzeit eine Großbaustelle.

As a concept I like the idea of capsules. It's like a hostel but with your own private space. On the surface area24/7 was well presented and modern. However: - I have real issue with the entire place not having a single member of staff to speak to and ask questions. The entire process was automated including checking-in. If you do have an issue or a question then you have to WhatsApp a number. This may work for some people but took away the humanistic approach for me. - On the plus side there is a kitchen to use on the negative there were only knifes in the cutlery draw, no forks or spoons. -There was no hot water in the shower/ bathroom sinks and the pressure of the water was weak. - The TV in the capsule was 'turned off' and could not be used. Why, if I'm paying for the room I want to use it's facilities. I also want more than a very short and unapologetic WhatsApp message explaining this. - The price, you are paying for the novelty of capsules. It's a glorified hostel at the same price I paid for a hotel the night before. - Capsules are, I'm my view only suitable for solo travelers. Who don't mind been confined into small spaces.

Location - easy to find but lots of overflowing bins outside the annex which made the areas look less appealing. Staff - excellent, very helpful and pleasant. Room - we were in the annex. Obviously newer part of the hotel. Room comfortable, all the amenities for overnight stay. I cannot remember the room number but it started with 5. Enter building and the lift and look for the 5th floor, our room appeared to be in the 'basement', so after the shortest lift drop we arrive at our room, a mere 5 steps below ground level. We did have a view out but as the weather was threatening we didn't... Breakfast - super selection of fresh food. Decor of restaurant was a bit dated (same comment for hotel foyer). Clean. We took advantage of the parking - would've been slightly problematic with a 5m long Saab to access the garage, no problem for a Golf. Will go again, just hope the binmen have been.

Die Lage ist sehr gut, da nicht in der Stadt aber auch nicht zu weit von der Stadt weg. Kino ist auch nicht weit. Das Frühstück ist ausreichend und für jeden was dabei. Zimmer ist schön und gut ausgestattet, es gibt aber leider keinen Schrank wo man evtl. den Koffer verstauen kann. Ist aber eigentlich kein Problem, es gibt eine Garderobe oder sowas ähnliches mit Kleiderbügel. Im Bad findet man einen Föhn, Hygienebeutel, Taschentücher und Shampoo mit Duschgel. Das Personal ist sehr freundlich und hilfsbereit. Es gibt genug Parkmöglichkeiten neben dem Hotel und in der Nähe.