Hotel berhampiran Kongresszentrum Karlsruhe, Karlsruhe

I was originally staying at another hotel for the duration of my holiday to visit some friends in Karlsruhe, but ended up getting the dates mixed and needed an extra night at a hotel. The price for the one night stay I had was really affordable, and it was not a long way from my friends. Even if the stay was only for one night, the hotel and the room itself was really nice! The staff was nice and helpful as well, which made my check-in and check-out very pleasant! The area was nice and quiet, and I really enjoyed my stay at the hotel considering it was only for one night!

I absolutely hate to give negative marks to anyone, but I feel that it is my responsibility to warn business travellers in particular about what seems to be going on at this hotel and, I am afraid, might well be going on across across the Novotel chain. I also want to alert their senior management who appear to have been deaf to comments passed to them by staff on the ground. I have used this hotel for almost 20 years for my occasional stays in Karlsruhe. It is clearly the first choice for business travellers to Karlsruhe: perfectly centrally located, superb transport connections, with all modern conveniences, very good and varied breakfast buffet, very helpful and unusually friendly staff and up until now well appointed rooms, But upon check-in this time, actually on a private visit, the staff seemed reluctant to let me have a room on the 4th floor, the first one to be completed in their current renovation process. I nevertheless chose a room there, had one look at it, and decided that it was a travesty for what is supposed to be a hotel for business travellers: No desk, no chair other than two huge reclining rocking chairs, no sockets other than a few German 220V outlets dotted about the room, one at a time, no USB charger points. In other words: not a place where one can do any work. Is a business traveller desperate to put a last touch on that PowerPoint for next morning going to balance a laptop on her lap while rocking in an easy chair just out of reach of the socket for the chargers? And, just to discourage the leisure traveller as well, they ripped out the bath tub and replaced it with a shower tray the same full size of a bathtub, and replaced the cupboard for your clothes with open hanging space only. My wife, for one, would not put up with spending a leisurely weekend staring at her dresses and coats. We are not of student-dig age anymore! The real insult is that all of these ”amenities” (necessities if you ask me) were and are still present in the un-renovated rooms on the lower floors, I was on a private trip, but still wanted to do some stuff, so I asked to change rooms, which was not a problem. But it would have been in the not too distant future. Accor Hotel management: PLEASE STOP AND THINK AGAIN, or this might not be the last review of this nature.

Every time we pass through Karlsruhe we stay here - the atmosphere is great, staff are wonderful, breakfast is included and many other perks for free (that other hotels have since long stopped providing), fantastic rooms, and even jogging route suggestions. And then the location - so central, easy parking and great shopping, walks and eating possibilities just on your doorstep. Warmly recommended!

We come back after spend 2 nights in this hotel where no heater our room number is 309 corner room without heating ….. we arrive in good health and come back with fiver small child and his mom get fiver because of mistake this hotel and when we ask them they say it’s because of economy but on lobby area very good heating so economy just to make us sick wow 👍👍👍😠😠 we let room for cleaning but on cleaning way they do what just arrange your blanket nothing else even no coffee no water refill towel dirty they let for us ……..!! With booking Agoda it’s mark parking included but hotel staff not agree with this they charge us 48 euros for 2 night park your car which is not kind and they don’t care of what is written on your voucher they just looking way of them So finely it was very bad experience with Achat plaza hotel in Karlsruhe, Germany Never want to go back there and recommend to others please make clear before if there heater and one more thing Zero room service we call for tea because my wife get sick they say go down in restaurant to search we don’t have room service and in the restaurant 6 clients eating around of them 4 waiters Super hard work …… Very very upset Zero Service Achat hotel

Hotel is nice and clean, staff friendly at check in. Low quality breakfast though. Arrived two hours before closing and they were out of almost everything and nothing was refilled. The orange juice was empty, bacon empty, eggs cold, pancake machine just switched off etc. Saw people (not sure if guests or contractors) filling up their own containers with drinks and food, which is also unsanitary but the staff didn’t care. Also this hotel suffers from something that is common in Germany. The knocking on doors when they know someone is in the room still even though it’s not checkout time. This is a practice that must stop. A good nights sleep and friendly reception staff but that’s about it.

This is a old fashioned split level apartment. The bedroom is upstairs, accessible by a half staircase which may be difficult to manage for elderly people or those with limited mobility. Even for the sprightly care must be taken when descending in the night, eg to go to the bathroom. Otherwise the bedroom is nice, with a tv and a skylight. Downstairs the half-staircase ends in the little hallway with suitcase rack, a tiny bathroom with a tiny shower (old german style), and a small kitchenette with microwave and two hobs and refrigerator. The provided crockery and pots were clean and everything worked ok. The front room is a small sitting room with tv, two rather worn (with peeling plastic covers) chairs, and two tables. There was also a very small balcony with two plastic chairs. So everything was there, it was just a bit old fashioned and some things were a bit worn. Overall however it was clean and functional.

ruhiges, modernes, sauberes Hotel mit sehr freundlichem Personal, welches die Ruhe nicht verlässt, selbst wenn zeitgleich viele Reisende eintreffen und sich eine Schlange bildet. Die Zimmer sind modern und freundlich, die Bar auch bis nach Mitternacht geöffnet und das Frühstück reichhaltig und lecker. Der Preis von 115,-/Nacht ist angemessen (Parken: +9,-) Eigentlich gibt es Nichts zu meckern - lediglich das defekte Plissee in meinem Zimmer, das keinen Sichtschutz mehr zu gewährleisten mag fällt negativ auf. Dass es aus der Mode gekommen ist, Durchwände einzubauen, die auch schließen und man somit das ganze Badezimmer überschwemmen muss, wenn man duscht werde ich nie verstehen. Auch hier ist man leider auf diesen Trend aufgesprungen.

Neues Hotel. Es ist etwas schwer zu finden, da ziemlich versteckt. Zu Fuß findet man es leichter, als mit dem Auto. Große Tiefgarage vorhanden - wer mag gegen €18 pro Tag. Die Zimmer sind schön und geräumig. Aufpassen, die Studios haben zwar eine Küchenecke, aber hier fehlt der Wasserkocher, Teller, Tassen und Besteck. Töpfe und Pfanne vorhanden - witzig. Bad ist super neu, begehbare Dusche, flauschige Handtücher. Wenn die Rezeption zu tun hat, bekommt man an der Bar nichts zu trinken (Begründung: sonst mache ich Fehler) . Einfach Geduld und keinen Durst mitbringen

Die Lage ist sehr gut, da nicht in der Stadt aber auch nicht zu weit von der Stadt weg. Kino ist auch nicht weit. Das Frühstück ist ausreichend und für jeden was dabei. Zimmer ist schön und gut ausgestattet, es gibt aber leider keinen Schrank wo man evtl. den Koffer verstauen kann. Ist aber eigentlich kein Problem, es gibt eine Garderobe oder sowas ähnliches mit Kleiderbügel. Im Bad findet man einen Föhn, Hygienebeutel, Taschentücher und Shampoo mit Duschgel. Das Personal ist sehr freundlich und hilfsbereit. Es gibt genug Parkmöglichkeiten neben dem Hotel und in der Nähe.

We we’re driving from Hook of Holland to Bari to catch a Ferry to Greece. On our first days driving we were very tired to decided to stop here and rest. We were two friends and a dog! We used the hotels near us feature on *********** and found this hotel. The price was fabulous and the hotel could not have been better for our needs. Super comfortable beds. Quiet room. Clean and a decent breakfast! The staff on reception were amazing offering us free parking and checking us in quickly. They recommended a local Italian restaurant which was great. The hotel is very much on the edge of town but for an overnight stop like us it’s was perfect! Finally my friend left her iPad behind on our departure. We’d didn’t discover this u til we were well in our way. On contacting the hotel they could not have been more helpful. She has her iPad safely back in the post. Great service from great people.