Hotel berhampiran Dům Hodin Karlštejn, Karlstejn

It’s a beautiful and super clean apartment. There was a balcony which can see the open view and enjoy fresh air. Everything was fantastic. The location is just nearby metro station 3-5mins by walk. There were a few shops and restaurants in the area which even made a trip so convenient. The service was great. I will definitely return this place.

We have stayed twice in the Hotel Shato Gesson - first in October 2021 and again over the Christmas period 2021. The hotel is located in a quiet residential road with a park nearby. Hotel Shato Gesson is cosy, very clean with friendly and helpful staff. English is spoken and when emailing the hotel with enquiries, the response was quick and efficient. Our deluxe double room for both stays, was on the third floor and was spacious and airy with a balcony. The bed was comfortable and the bathroom had a walk-in shower. A buffet style continental breakfast was provided but as a surprise at Christmas, we were given cooked breakfast on two mornings, which was a lovely gesture. We used the hotel airport transfer service, for a nominal extra charge and this was convenient and efficient. We enjoyed both of our stays very much and would like to thank the proprietors for their personal attention and look forward to returning to the hotel on further visits. We have no hesitation in recommending Hotel Shato Gesson for a very pleasant stay.

【良かったところ】 ・できたばかりからかホテル全体がきれい。 ・フロントで英語が通じる。 ・一泊約£30と個人的に合格ラインの宿泊代。 ・ホテルの周りが騒々しく無い。 【悪かったところ】 ・中心部からかなり離れている。また駅から徒歩約10分。 →宿泊費の安さからくるものだが、歩きのが嫌な人は少しオススメできないかもです。またプラハ中心部へはメトロやトラムを乗らないとかなり遠いです。 ・歯ブラシ、歯磨き粉がない →格安航空を考えてる人は準備しなければなりません。 ・部屋はやや狭い。 結論 泊まって良かったです。

This is not definitely a * * * * hotel in the western meaning. Hygiene: Found at desktop an unemptied bin, from the previous stay with used PPE :( What about policy and hygiene rule against pandemic?? Bathroom: amenities sp****ly located, not even on a tray (very common on real 4stars hotel), 3x body lotion, no soap.... A floor maid as found in the Russian hotels in 90es would have been helpful, however we are in Prague, not in Chelyabinsk Restaurant: one man show, brought a menu inserted into a transparent envelop were water (?) was spilled on... basic English Spoken Breakfast: an airport hotel has normally earlier opening time than other hotels. First flight out of Prague (I heard that) about 4:30 a.m. The restaurant open instead at 6:30, or supposed to. As transfer to departure terminal booked on 6:45 I dared to be at 6:25 down, trusting to find personnel there whom I kindly have asked their grace to welcome me 5 minutes earlier. Restaurant close shut, lights off. at 6:30 a ”babushka” was still cleaning table. At 6:32 I knocked at the door another ”babushka” came from the kitchen mumbling. I started using my Russian language skills, and suddenly the door opened... Hotel overpriced, restaurant overpriced. Good thing, shuttle to and from Terminal Flawless wifi Management to improve: - safety and hygiene procedures during pandemic ( this is not over!) - motivational and language training to employees - price setting

The rooms are cozy, clean, and have a simple, comfortable design that makes you feel at home. The location is calm and away from any noise, so you can fully relax. The staff is friendly and makes sure you feel welcome as soon as you arrive. Overall, this hotel is a good choice for anyone looking for a calm and comfortable stay.

A very cosy hotel at the Vaclav Havel Airport in Prague. The room was spacious and very clean and the staff very kind! Excellent location for a traveler.

The hotel is located quite far from the center, about 20 minutes by tram, but the tram stop is nearby, so getting to the center is not a problem. The hotel has a parking lot where you can leave your car for 15 euros (currently free). The rooms are new, spacious and quite clean. It's a pity that there are no disposable slippers. There are sets for making tea and coffee, a kitchenette with an oven and stove.

We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.