Ulasan Hotel Indigo Karuizawa

The hotel facilities, food, and staff service are all excellent.

Clean and spacious room, hotel nicely renovated. Breakfast spread not as great but food still delicious. Location wise, about 2-3min drive from outlet/train station, but shuttle buses are provided if you don’t drive.

Amazing hotel tuck away from the busy town .. comfortable room size and amazing breakfast choices. Will definitely come back again

Very nice hotel. Great breakfast with good quality. Nice spa.

Nice hotel with well appointed rooms and a good public bath but limited F&B option as there is only 1 restaurant on site.

Love the hotel and the room. The room is very clean and spacious with a balcony, and sunrise view. The toiletries are good too with comfy pajamas.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

Felt cheated. Was told booking includes breakfast when checked-in, but during check-out then they mentioned only 2 adults were free and I have to pay for 2 children (above 6). Also, recommended to upgrade room for bigger size. However in the bigger room, the shower and toilet area is split to the front and back of the room. Suspect that end up the usable space is not much bigger.

brand new hotel for resort in a quiet area. Breakfast is delicious. Spa is ok but not real onsen water. The Korean restaurant nearby is a good family restaurant

Excellent service and facilities quality, however, it would be perfect if outdoor hotspring design is available too.

Plentiful of parking spaces. Good food and nice view in restaurants. Have nice garden design and campfire space for drinks. Room is also spacious.

Location is good, facilities are good, room is nice and big, staff are nice and restaurant is good too.

We did last min booking due to change of trip plan and we ended up in a nice, cozy and Nordic style hotel. Staff are friendly and helpful, hotel is very new. Gym is cool. convenient store and 1-2 restaurants within walking distance. Location ideally for self drive traveller.

A very nice and pleasant experience staying in this hotel. Although it is not near the train station, it not too far way and it’s quite and peaceful. The SPA building and the hot bath was great. The wood made gym room was also very interesting. I had a peaceful morning sitting at the outdoor area of my room, sipping a cup of illy capsule coffee. A wonderful morning which highlights my trip.