Club Capa Hotel

Hotelnya Hebat

If planning to stay at this hotel, please do not. We had high expectations based upon the location, price point and Web images, unfortunately reality is somewhat different. Rooms are small, dirty, and tired with small cheap and uncomfortable beds. No housekeeping for 3 nights, we had to ask for basic toiletries etc. We spoke to reception regarding a paid upgrade to bigger rooms (hotel was not full) He laughed and basically said we must stay where we booked! Bathroom was very dirty and black mould everywhere. Room safe was broken, TV did not work, room fridge barely, but AC did fortunately. The restaurant / pool bar is about 5 floors / 120 steps further down the hill. Understandable as a consequence of the location but not referenced as a warning to travellers who might have difficulties with that. Service at the pool bar is disgraceful (unless you wear a bikini) and I twice walked away without service with the young barmen more interested in chatting to the girls than customers - it was not busy!! The restaurant unfortunately fares no better, half the items listed on the menu are not available, including basic wines and beer selection. The kitchen is filthy and has not been cleaned properly in ages. Breakfast is simple and edible. At least the restaurant staff are friendly unlike the rest of their team. Redeeming features include the pool, and location with great views, but unfortunately that's common for all of the many establishments in the same area, and these all seem to have much higher standards based upon our hindsight research. Be warned, and stay away!!

One of the Worst experience in Turkish hotels so far The hotel has all the potential to be very good but they seem like don’t care at all They have an amazing hotel location with crystal clear water, amazing pool and the reception staff are friendly other than this its so bad Rooms are tiny and not clean, they don’t clean the rooms daily, one of our rooms had air-conditioning not working, other room with very bad smell in the bathroom and another room with broken bathroom with big water noise and they couldn’t fix it till we fixed by our hand Rooms don’t have privacy and you have to close curtains so no one sees you The breakfast quality is bad with no variety and the use their hands without any gloves or cleaning The dishes are not clean and will tell you a story, a Turkish lady asked for a cup so they took a used one just washed it with only water and give it to her and when the lady complained they said that’s how we do it here in the hotel The internet is slow if you want to work or even watch a movie You can order extra food on the beach and food is tasty Hope they fix it cause the place could be amazing

We booked a bungalow room and we got a nice room, but with a very dirty bathroom. The bathrooms was full of mold. We asked to clean it, but they told us that we had to wait until the next day. As we travelled with our little daughter we could not accept that. Other big issue was to speak with the staff that does not speak English or just badly. It was a really terrible experience and in our opinion this hotel is really unprofessional to deal with international guests. We can just say: Do not GO!!!!

In first instance the place looks nice as it has a lot of green and flowers. But if you’re not ready to receive guests then do not accept a booking. There is a lot of cleaning up to do and maintenance is bad. The rooms were clean but very smelly due to moulds. Lots of moulds everywhere.

This hotel has so much potential but missed the mark on pretty much everything apart from the view. The rooms as very outdated, lots of broken bits and the most uncomfortable bed. The beach bar is so far away from the main building so to even just get water you have to climb loads of steps, we didn’t even bother going for our free breakfast in the morning. We spoke to 3 people whilst there and two men who worked there were so busy with their phone conversation we waited to be served for 10 minutes (actually gave up one time) Only good thing is the lovely young girl on reception and the view, luckily we only stayed one night.

It was a building site. The staff spoke no English and refused to give us a refund as we needed to leave to stay somewhere that was actually ready for guests to stay. We ended up staying the beautiful Suna Sun hotel next door. I’d go there first next time!

The clean and hygienic room made me prefer it once again. The sincere and sincere staff made us feel like we were at home. We think it's good that we chose it. Their breakfast is rich and the presentation is great. We liked it very much, we recommend it.