Hotel berhampiran Gedenkstätte für 79 ermordete Kriegsgefangene, Kassel

Housekeeping For the entire duration of our stay housekeeping failed to complete the task of making our bed, as the decorative pillows were carelessly left on the floor. The bins were only emptied once, on the second day, by the receptionist. The same goes for the cups - we only had clean ones after the first day when the receptionist provided fresh ones. The two cups left on the tray were not washed on the second day, and none of the four cups were properly cleaned on the third day. They had visible rings and the tea spoons were sticky. The replenishment of tea, sugar, etc., was also done solely by the receptionist. Bar The bartender appeared more focused on lounging on the sofa, facing away from potential customers, watching movies on the large screen television with the volume turned up high, rather than being positioned behind the bar ready to assist patrons. During our initial visit, we had to signal for his attention by moving a barstool. The following night, he was once again seated on the sofa engrossed in the loud television. We decided not to attempt to get his attention and simply departed. On the third evening, there was no bar staff present, so we retrieved bottled drinks from the secured fridge near the reception area. After leaving the empty bottles on a coffee table in the lounge, we proceeded upstairs to freshen up. Upon returning 1½ hours later and then again 4 hours later, the bottles remained untouched on the table. Beware: a bottle of water is €5.50! A total rip off! They refused to give me tap water. Summary To be honest, this level of service falls below my expectations for a one or two star hotel, so it is definitely not something I would anticipate from a hotel that boasts a four star rating.

Zentral gelegen und sehr freundliches Personal! Die Ausstattung ist zwar einfach und schon etwas älter, aber alles vorhanden was man braucht und sehr sauber! Das Frühstück in Buffetform ist ebenfalls zu empfehlen, alles in guter Qualität und es wird auch noch bis kurz vor Ende der Frühstückszeit ”nachgefüllt”. Kurz, ein super Preis-Leistungsverhältnis, wir kommen gerne wieder!

I stayed for three nights. Rooms are cleaned only every 2 days, each additional cleaning costs 5€. Unfortunately the rooms are quite dirty (see photos). I reported the dirty shower to the front desk on day 1, but it still was dirty after ”cleaning” on day 3. The floor was also still dirty. You only get one little bottle of shower gel, no refills. The rooms look a bit shabby with pictures slipped halfway from the mat in their picture frame, and the dirt of course. WiFi is free but a completely unsecured network and unsurprisingly too slow to really use anyway. Front desk staff is friendly but full of excuses: It's hard to find cleaning staff, guests just take the shampoo and shower gel bottles home, everything has gotten so expensive, etc. - that shouldn't be the problem of a guest who's still paying full price for a room. The hotel is very close to the train station, which I found convenient, but the area isn't the nicest. Breakfast is decent enough. Would not stay here again.

這是我第一次住自助酒店。體驗非常好。房間很乾凈，有廚房，餐具齊全且收拾得很乾凈，擺放在灶台下方的櫥門抽屜裏。油鹽都有。碗碟在上方的櫥櫃裏，夠三個人使用。洗碗的海綿和洗滌劑在水池邊上。有微波爐，有冰箱。我們買了蔬菜水果雞蛋就放冰箱，夠吃好多天，不用每天採購，也省了外出就餐的錢。衞生間很明亮乾淨，德國本來就乾爽，衞生間的毛巾浴巾晾在那兒，晚上回來就幹了。酒店位於市中心，門口交通非常方便，我們就坐公交去威廉高地公園。酒店旁邊就是超市，買些生活用品非常方便。這種酒店很合適在德國自由行的遊客。

The hotel is in the middle of Kassel (Köningsplatz) and 10 minutes walk to the Documenta fifteen centre ruruHaus , Fridericianum museum and Documenta halle. Trams and busses nearby to all places. Friendly personal. The breakfast room was large and the breakfast buffet was very well a good start for exploring Kassel with all sort of bread, serials, fruit, drinks, coffee and sprudel wasser. My room was in the new part of the hotel. It had everything one can expect and – as an elderly person – i liked to have a shower. So that I do not have to climb into a bath to take a shower. I liked it also very much that I could dim the lights in the room and bathroom. And also that I could open the doors to the French balcony to let the fresh air in. Diner tip Go to ”al fiume”, italian restaurant at the Fulda. Excellent Italian food.

Nous avions réservé une suite et une chambre et souhaitions disposer d'un lit pour bébé, devinez dans quel hébergement nous avons retrouvé le petit lit? dans la chambre double bien sûr malgré la surface énorme disponible dans la suite; cela ne s'invente pas. Nous avions réservé une nuit pour être hébergé et nourri après 500 km d'autoroute. Le préposé un accueil actif ce soir là nous a précisé que le resto était fermé et qu'il existait différentes auberges à proximité. nous nos sommes donc crapahutés vers les chambres avec les bagages, une bouteille d'eau minérale et un verre sans aucune assistance. après avoir découvert le bon bâtiment et la chambre nous sommes donc partis nous sustenter à Baunatal. Ce complexe hôtelier est en fait un campus spartiate à l'architecture néobauhaus de 2018: les chambres spartiates où le gris, le blanc et le brun dominent sont très bien équipées mais le mini-bar est absent et l'eau minérale se boira tiède. Lors de notre arrivée en hiver les chambres n'étaient pas chauffées. Notons que les bâtiments ne sont pas climatisés l'été. Nous avons compté le soir 12 voitures dans le parking gratuit. En somme l'hôtel était vide et le restaurant Kochwerk aussi, faute de clientèle suffisante ce qui n'est mentionné nulle part lors de la réservation mais bien sur la notice que vous recevez à l'accueil. Les connexion wifi et 4G sont correctes dans toutes les parties de l'énorme campus. Le petit déjeuner est excellent et le personnel en salle courtois et souriant ce qui contraste avec celui de la réception. Une mention particulière pour la machine à café qui vous concocte un expresso digne des baristas Italiens.

We were extremely surprised by how the hotel and room were comfortable . The receptionist welcomed us at 1:00 am with a big smile . The rooms were spacious , two queen beds and a cot, all what we needed as a family. The beds were comfortable and everything was immaculately clean . The bathroom again very clean . The best part was the breakfast . A wide variety of cheese , cereal and amazing pancakes. Everything in breakfast was well presented and again very clean . The waitress during the breakfast was just lovely and very reassuring since we were overwhelmed by our kids making a big mess . I give this hotel a 5 as it has all what we needed and more than we expected. As my oldest son said “ This hotel is amazing” . Parking is for a fee if 8 euros which is acceptable . Maybe during off seasons it could be for free unless it’s owned by a private company then it’s understandable. We will come again 100%

Ein Familienwochenende in einem sehr schönen Hotel. Das Hotel liegt etwa 20 Minunten zu Fuß von der Innenstadt / Fußgängerzone entfernt. Das Gebäude ist erkennbar ein Neubau, mit allen damit verbundenen guten Materialien und Ausführungen. Die Zimmer sind sehr groß, genauso wie das Bad, in dem allerdings -wie heute fast überall- mehr Wandhaken günstig wären. Der Frühstücksbereich ist sehr geschmacksvoll eingerichtet. Das Frühstück ist in Ordnung. Allerdings wird sehr viel in kleinen Einmalverpackung am Buffet angeboten, was aktuell äußerst negativ auffällt. Im Restaurant kann man abends gut und nicht überteuert essen. An den sehr großzügigen Außenbereich, der allerdings in den benachbarten Parkplatz eines Einkaufsmarktes übergeht, grenzt ein abgezäunter Kinderspielplatz an. Das Personal ist sehr freundlich und hilfsbereit.