Hotel berhampiran Schwaneninsel, Kassel

The hotel was awesome. They had a dog bed set up in the room with a water and food dish, plus a doggie bag with food and treats from Terra Canis. Our dog loved it and she is a very picky eater. We thought this was very nice for the hotel to do. Made us feel at home. The view was awesome, We were on the 11th floor and you could look out over the city. At night with the lights was also pretty cool. The food was awesome, We ate dinner in the hotel and food was So Good, I would recommend it if you stay here. Breakfast had bacon and eggs and meats, cheeses, rolls and so much more. The service was also great. We also thought the location was great because they had a nice park right next to the hotel to walk with the dog. We also got lucky with free street parking right in front of the hotel.

Everything was good, but unfortunately the receptionist at the chick in wasn’t friendly! She didn’t tell me that I have „Fahrschein“ and 2 „Gutscheine“! I have to ask myself about it the next day as I got to know about it from a college in my course. I would say the chick in from this receptionist was unfriendly, unprofessional

Disappointed they put the price of their breakfast up to €16 (was €15). They've closed the swimming pool and sauna but left the prices for a room the same. Hardly any guests were in the hotel when we stayed (August 28th 2022), the car park was nearly empty and with it being overgrown with ****s looked abandoned from the street. I wouldn't be surprised if this hotel ceases business in the future. Cleanliness is good, but very dated hotel especially if you don't pay extra for the 'business' rooms.

Leider war nicht bei der Buchung zu erkennen, dass die Unterkunft nicht gehbehindert ausgerichtet war. In der Remise gab es keinen Fahrstuhl , sodass wir die frühzeitig abreisen mussten. Für ältere Menschen mit Gehbehinderung ist dieses Hotel nicht geeignet. Der Speisesaal wäre auch zu eng. Das Personal war sehr freundlich. Sie sagten auf Ihrer Hotelseite wird es ausdrücklich darauf hinweisen. Bitte machen sie es auch. Es ist sehr schade, dass ich meiner Mutter keinen schönen Aufenthalt geben könnte. Mit freundlichen Grüßen

We dont have anything negative to say about the hotel. Everything was working very well. The hotel is relatively new and well maintained. Service in the reception is good and all of the facilities are working as they should. Absolutely no issues on that part and considering the price, then it is an absolute bargain. We also visited the restaurant at the hotel and that was on the other hand a disaster. It was quite booked on the day we visited, because of some corporate event. This resulted in the waitress being a bit stressed, but it was still handled very badly. We waited half an hour to get the menu. After that we was informed that some of the courses couldnt be served, because they were out of different things, but we got an option to order one burger, which was not served on the homemade bread that normally was served, but on some cheap bun from the supermarket. Considering Covid-19 we also observed that menu's were just delivered from one occapied table to another - without any cleaning - and after we had observed that one guest had been licking their fingers between every side swap in the menu. Disgusting and in the current covid situation absolutely not acceptable. In total. 5 star for the hotel. 1 star for the restaurant. Would happily go back to visit hotel, but the restaurant visit was not acceptable.

Das Hotel liegt in einer Wohngegend am Hang am Rande der Altstadt. Mit dem Fahrrad anstrengend, mit dem E-Bike kein Problem. Fahrräder kann man gut in einer abgeschlossenen Garage unterstellen. Wir haben in einem „Komfort-Doppelzimmer“ übernachtet. Erinnerte ein bisschen an die 80er Jahre, war aber groß genug und ordentlich sauber. Auch das Bad hat den 80er Jahre Flair. Aber auch hier: ordentlich groß und sauber. Matratzen waren relativ neu, wenngleich auch etwas weich, aber da hat jeder seine eigenen Vorlieben. Wir haben sehr gut geschlafen. Die Business-Zimmer sind wohl neu renoviert, entsprechen dem Zeitgeschmack, sind aber auch etwas teurer. Das Frühstück wird mit 8,90 € extra berechnet, ist sein Geld aber wert. Es wird immer frisch nachgelegt. Lachs und Sekt gibt es für das Geld natürlich nicht. Das Hotel verfügt nicht über ein Restaurant, kooperiert aber mit einem Balkanrestaurant ein paar Straßen weiter. Wir haben lange nicht mehr so gut „jugoslawisch“ gegessen. Kalte Getränke bekommt man rund um die Uhr am Automaten. Die Mitarbeiter*innen sind sehr freundlich und zuvorkommend. Generell scheint das Hotel viel von Geschäftsreisenden und Durchreisenden genutzt zu werden, was sich aber nicht negativ auswirkt. Die direkte Buchung war günstiger als über die einschlägigen Buchungsportale. Wochenende ist günstiger als Wochenmitte. Wenn man zu einem reellen Preis eine vernünftige Unterkunft am Fuldaradweg sucht, können wir dieses Hotel guten Gewissens empfehlen.

This is the best hotel in the H Hotels chain. The rooms are very well presented and comfortable. All of the public areas are also lovely. It is a great cosy atmosphere in the winter or a lovely terrace area for a summer evenings drink. The food is fine for a chain hotel and the breakfast is well made and the staff are attentive to make eggs as you wish to have them. It is a little gem off the beaten track. Perhaps the only thing missing would be a spa area or an option for a bath in the room. Such things would make it a very romantic destination.