Hotel Nilakantha Pvt. Ltd

I had the worst experience at this hotel in my entire travel history and would not recommend it to anyone. I plan to report my experience to Trip.com. After booking and pre-paying online, we arrived the next day only to be told that we needed to go to another building. I assumed this was part of the same hotel, but to my surprise, we were directed to a completely different hotel (Hotel Nirakar). When I asked why we were being moved, I was told that the original hotel was full, despite my reservation confirming availability. They suggested we could cancel and find another hotel, which was frustrating after a long day of travel. Reluctantly, we accepted the change, but the new room was poorly cleaned, there was constant noise, and the air conditioning unit was malfunctioning. To make matters worse, someone was drilling in a nearby room. If you want to avoid issues like this, do not stay at this hotel. There are plenty of other options nearby that you can book online. 我在这家酒店的经历是我整个旅行历史中最糟糕的，不会推荐给任何人。我计划向Trip.com报告我的经历。 在网上预订并预付后，我们第二天抵达时，被告知需要去另一栋楼。我原以为这是同一酒店的一部分，但令我惊讶的是，我们被引导到了一家完全不同的酒店（Nirakar酒店）。当我询问为什么要搬走时，工作人员告诉我原来的酒店已满，尽管我的预订显示有空房。他们建议我们可以取消并寻找另一家酒店，这在经过一天的疲惫旅行后让人感到非常沮丧。 我们无奈地接受了这个变化，但新房间卫生状况不佳，周围噪音不断，空调也出现了故障。更糟的是，附近的房间有人在钻孔。 如果你想避免这样的麻烦，请不要入住这家酒店。附近还有许多其他可以在线预订的酒店。

因為沒趕上飛機，凌晨臨時找的小酒店。 設施： 酒店雖小，但硬件設施在尼泊爾算好的，不錯。 有空調有熱水還是刷卡的門鎖，先進。 但也沒有吹風機… 衞生： 還是看到了頭髮… 環境： 房間舒適 服務： 提供的早餐比較簡單（圖6是早餐菜單） 晚上的工作人員服務態度好，白天的很一般。 晚上加德滿都朋友送我到酒店拿行李去機場，酒店工作人員更加熱情服務了。

Me with my friends reached hotel after bike ride on 20/05/24 at 3.00 AM. We are six person and book room as we are tired so much. The on time manager told us that the room will available in very short interval as the rooms are occupied by traveller they will check out soon. We are so tired and we waited till 4 AM but they just told us that room will available soon. My friends are not happy but I convinced that we have no other option so I book 2 room and paid advance of 2 rooms. After 4.30 AM we get 1 room so my friends go that room. The bathroom is unhygienic not cleaned the room is not cleaned and having bad smell. 4 of my friends sleep there. I waited till 6.00 AM but second room is not available we awake full night I told that situation but staff not listening to us and told me "on behalf of mercy I give you room" at that point I am blanked and not live in the hotel but I already paid advance of 2 rooms. The I book one room online and go to reception for give me back that adavance. He refused to me and misbehaving me. In morning this is the situation of hotel that no good behaviour with customer. I am very frustrating and whatever he want give money and go to another hotel which I booked online. Please if any one reading this review don't go to book room.