Pengguna Tetamu
5/5Terbaik
the malla hotel is the best five star hotel ,as i have ever seen,services,staffs and it's history is fantastic.i had stayed just for 2 nights,my memories are so good.i myself is the gm of the Le Meridian hotel worldwide.the amenities,services,staffs are too good,always feel like to be back again.it's my pleasure to see manager on the floors. i met a young manager at the breakfast time.i forgot his full name,however i knew his sir name ,Mr.Nepai,he speaks fluently an English,as i was observing his way of talking to the other tables guest,with his smile he simply asked ”how was the rooms,ac,if the hot water is coming,and if there is any problem ,let him know.once he heard the complained ,he dialed the phone and informed to the other departments,his service style is awesome,immediately he solves the problems,this type of service attitudes is required from the food and the beverage teams. he said”under the leadership of Mr.Ram Paudasaini,as a Food & Beverages Ass.Manager,working as a team . he even said there are lot of services staffs who have been working since 10 to 15 years and they are the real team of the food and beverages.like mr.Ram K.Gautam,Sunil,kiran karkii,Madhukar Giri,Rabindra,shambu ,ram K Wagle,puspanjali,malina,anjali,akarti,subina,they are the srong team of the food and bverages,with their support,advice,every day work has been successful. hrd,gm,bijaya Malla the owner,front office,housekeeping,laundary,enegenring teams are the back bone of the malla hotel,he said.really appreciated Mr.Neapli. ”a strong team makes everything possible,” sales are the most vital team ,they are the back bone for the generating the revenue,Mr.Nepali has wide range of understanding hotel operation.puja, sristi,Elisa,are the hard working staffs of the sales department.. i hope to see you all again. thanks the Malla Hotel team for the great hospitality .
Sangat Baik
45 Ulasan