zigggy31
13 Jun 2024
Brilliant hotel, great location. The hotel is very clean and tidy. All the staff really friendly and very happy to help. The bar lady was lovely and always made fantastic drinks for us! ;) Loved how quick staff would clear away plates and tidy tables. We did have a problem with our air con in our room and was quickly moved to another room. The room itself was great, we were in the 'older side' of the hotel? - but the rooms were clean and spacious - beds comfy, space to put your clothes etc, no complaints at all. Pools and hotel its self also great, 3 pools at each part of the hotel, the rooftop pool was great as it was mostly quiet. Only thing I would say is it would be nice to have music around the pool, maybe not for everyone and thats why, but sometimes when sunbathing it would have been nice to have music playing or just some kind of background noise, but thats just me. It was great when the team was doing aqua aerobics and the music was on haha. The food and drink was great. plenty to choose from, breakfast, lunch and dinner. My favourite being the desserts! The animation team were lovely, it was nice they were not too pushy for people like us that don't want to get involved ha! I would say though very focused on the french guests, but they did do evening entertainment that everyone could enjoy, it wasn't too difficult to understand. The hotel is mainly French guests, but that didn't bother us much and by the end of the week there were much more English guests. I would say this hotel is really suited for couples and couples with really young children, I wouldn't personally myself bring older children here. The area the hotel is in is good. The beach is a short walk down the road. We did a day in Heraklion which you can get a bus from the main road, which is around a 10-15 minute walk, and the drive around 20, which was okay, not much to do, but it was nice to have a day out of the hotel. There is also Gouves centre with plenty of bars and little shops. Overall we had a lovely time and i'd definitely recommend to family & friends. Thank you for a lovely holiday!
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