Hotel berhampiran Lilianfels Park, Katoomba

Blue Mountains YHA is located close to the train and incredible bush walks. I took a school group of 14 Duke of Edinburgh students and they all loved the experience. Clean rooms, spacious lounge with a fire and great communal kitchen. We used the outdoor BBQ to cook burgers. All supplies easily purchased from the supermarket next door. We were even treated to a special breakfast on our first morning. I will definitely be back!

The room was warm enough to make ourselves comfy. The running water was so nice too. The place was neat and clean. It wasn’t noisy at all. Nearby supermarkets espesh Aldi and Woolies. Friendly staff. Enough blankets to use. We had two tellies.

On arrival the place appeared rundown but not terribly bad. We arrived late and settled into a shared 4 bed dorm. We got lucky and it was just us to start. After an hour of sleep on a bed of rocks, a guest (who was called an annoyance by staff to me) was placed in our room. The gentleman was drunk and noisy upon arrival, up and down with all the lights on and off at least once an hour. This would have been fine except I was informed by an unapologetic and rude staff member the next day (hours after checking out) that there was a spare room he could have been placed in. Being in a shared dorm you expect other travellers, we ourselves had just driven for 15 hours from queensland. The first thing we were hoping to do upon arrival was shower, alas there was no towels to be found anywhere in the premises. And not for a lack of searching either as I searched both that night and the next morning before we left. The room was provided with a tiny electric space heater, which combined with a broken window and high ceilings, did nothing to keep any heat as we froze in our beds all night to the sound of our roommates jet plane snoring. The next morning we promptly checked ourselves out by 10am. Whilst we waited to see if any staff would show (in case you're wondering, they didnt), we shopped around online for a new hotel. Having found a new hotel who could get us in (and with a working shower) by 11am we sent a text to the property asking them to contact us. I prebooked 2 beds for 10 nights, of which we stayed for 1. None of which has been refunded, or acknowledged, after multiple attempts to contact the hostel I was told to take it up with booking.com from the rudest staff member I had yet to speak to. After following all the steps on booking.com I was ignored by the property for 10 days. In this time I have called and sent multiple messages to the property. I would not recommend my worst enemy stay with the conditions we were greeted with. I am yet to receive any communication from the hostel regarding my stay.

Location is great! Right next to the train station so you can walk to it. Check in was easy and the staff was very friendly. This hotel is near most of the restaurants in the area. There is a bus stop nearby that will take you to the tourist areas. The hotel was recently remodeled and they are still remodeling some. The remodels are very nice and the beds were comfy. The breakfast is a must have and the staff there is very friendly as well.

We enjoyed our three-night stay at Leura Gardens. The accommodation is surrounded by lovely gardens which you can wander around. It is located amongst a quiet residential area which has some beautiful and fancy houses. Our room was very clean, comfortable and spacious. It included a microwave, mini-fridge, kettle, TV and a balcony. There is plenty of parking. The continental breakfast was great and well set-up - it included a variety of cereals, toasts, yoghurt, juices, muffins and a pancake machine. The breakfast room has big windows with a lovely view of the gardens and golf course opposite. The accommodation is only a few minutes drive to Leura Mall which has many cafes and boutique shops, as well as a Woolworths supermarket. A few minutes more and you get to Katoomba which has a larger range of cafes, restaurants and shops, including antique shops. There are many beautiful walks and lookouts in Leura, Katoomba and surrounding areas. We had a lovely few days in Leura and would stay at Leura Gardens again.

Old resort but great activities and amenities for children. Don’t bother with italian restaurant onsite but cafe is okay with nice coffee and hot chocolate. Indoor Heated pool is not suitable for very young children as its a lap pool and an very warm onsen jacuzzi. Train ride was great fun for the kids!

Unfortunately we started off on a bad foot when we had to wait in excess of an hour past our book in time for our room to be ready, then when we did finally get in, the TV remote wouldn't work and to turn it on manually meant it was stuck on one channel with no volume. Went back to reception and swapped batteries which didn't help, then we're told that thier maintenance people wouldn't be back until Monday so nothing they could do. To thier credit they did extend our check out time by an hour and provided breakfast at thier sister property in Katoomba. The property is in need of some TLC and to call them luxury apartments is a bit of a stretch, but they are in good condition overall. To access the studio lofts are up a rather tall flight of stairs that doesn't have a hand rail all the way, and the step treads are rather small (only just over half the length of my foot) which will make it very difficult for anyone with mobility issues. The room does have a kitchenette, but the only thing to cook with is a microwave, no hot plate or frypan included, so bring plastic wrap, paper towel etc with you, aswell as cutlery as there was only 1 knife, 3 forks and heaps of spoons. Room had a nice gas log fire place though we needed the a/con to help heat the room. Also a super sized 2 person spa that's so deep that if your not particularly tall you'll struggle to get in and out of. The shower is over the spa and with the weird uneven base, it makes it difficult to stand in to shower, aswell as a lack of grab rails anywhere.

The KYAH looks so lovely on the internet and upon arrival in the public spaces as well as at first glimpse in the room. However, once you look more in detail as you stay in the room and would like to have a good time relaxing and enjoying the Blue Mountains, you will discover, it is not worth the price. Design ist nice and fancy, however the bathrooms will need some refurbishment soon. Nonetheless, I have never seen so much mould in the room itself. This is very dangerous, especially when you not just for one night and are with your whole family including Infant. I have never seen so wet windows after just sleeping which explains the mould. In addition, after having a shower the whole bathrooms hast hundreds of drops from the very low ceiling. While adressing these problems to staff, no real interest in solving the problems were shown. While the remote control was not working, this was solved quickly by replacing batteries. Breakfast was very disappointing. E.g. toast was empty and it was said, there is none anymore available. However, while having a glimpse to the kitchen, there was a full package of toast handled by one of the kitchen staff, but not for the tiny buffet. Dinner at BLAQ was tasty and staff very nice. The rest ist design and in my personal opinion very disappointing and way too expensive ”hospitality”. Better going elsewhere next time.

Stayed two nights, mid week, in a loft room. Check-in was friendly and efficient and all information relating to room location and on site restaurant given. Was very impressed with room, for a loft it was very spacious, very clean and well furnished. As there appeared to be very few people staying during my visit it was super quiet and relaxing. Housekeeping was excellent, cannot fault this place and would have no hesitation staying here again.