Le Vert Zao

We stayed at this hotel for two nights and had a very pleasant experience. The room was quite spacious and it was a great opportunity to experience both modern style and traditional tatami style in the same room. It was very comfortable, and the heating in the room was just perfect, especially during the cold weather. At the front desk, I noticed that many previous reviews mentioned an “Indian guy.” However, he is actually from Nepal. From our experience, as long as you treat people politely, he is friendly and willing to smile, chat, and help. We had no issues communicating in English, and he assisted us whenever we had questions. The hotel breakfast was also very delicious and highly recommended. In addition, the hotel provides a complimentary shuttle service to the Zao Ropeway, which is very convenient for travelers. Overall, we were very satisfied with our stay and would definitely recommend this hotel to anyone visiting the Zao area.

Great resort with delicious breakfast and dinner. Room is big and good. They have shutter bus to send and pick up at the all the ski ropes. Will stay again.

Not as clean as I've come to expect of japanese properties. For some reason, the cleaning lady/man left some black rubber debris on the floor which looked sus and I ended up cleaning after them 😑 The onsen is small and old, but tolerable due to its sufficient heat. Breakfast is good but it ends up taking up precise (and critical) time because breakfast starts at 730, and by the time I got to the ropeway station (at 810) the queue is already super long and I waited three hours before boarding the cable car. Only one staff (mixed race?) speaks English and he doesn't look particularly friendly like other Japanese staff, but I suppose he's helpful enough to Western standards.

Overall a practical hotel close to the slopes, room was simple but fine. Free shuttle provided which proved very convenient. Breakfast was good with different options both Japanese and western styles. Staff was helpful especially the Japanese personnel and the young lady in the breakfast room however there was one Indian-like man who was not really hospitable, never smiling and never talking (no hello, nothing at all) staring at you which made me uncomfortable.

Services are excellent, very helpful front desk just the onsen water is salty

It’s near chair lift good for skiing. However we reached hotel too early for snow and skiing. The hotel room is spacious like 2 western single beds and a small living hall with futons. But it’s an old design and traditional hotel. The onsen is very small n old. There’s nothing much near hotel if you are not skiing and food options limited. It’s better to drive a car in this area. Hotel has free parking.

Hotel was ok. Onsen is pretty basic and quite a long walk from the lifts.

Excellent service, nice breakfast.

Service is excellent in Le Vert! And good location as it is located near gondola which bring us to the ski slope.