Hotel Kawarau Falls dengan Bar

Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...

Apabila anda menginap di Lanah Residence di Kawarau Falls, anda akan berada bersebelahan padang golf dan 2 berjalan kaki dari Tasik Wakatipu. Rumah persinggahan golf ini berada 13.3 km dari Kawasan Ski The Remarkable dan 3.8 km dari The Kingston Flyer.Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk tab spa dan pusat kecergasan 24 jam. Kemudahan tambahan di rumah persinggahan ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.Di Lanah Residence, nikmati sajian yang memuaskan di restoran.Sarapan penuh percuma disajikan pada setiap hari dari 8:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Belai diri anda dengan menginap di salah sebuah daripada 3 bilik tamu yang dihias secara berasingan, serta menampilkan tab spa persendirian atas bumbung dan lantai dipanaskan. Bilik mempunyai balkoni atau laman dalam berperabot persendirian. Dapur sedia dilengkapkan dengan peti sejuk/penyejuk beku saiz penuh, ketuhar dan dapur. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung.