Hotel berhampiran Anugrah Aquarium, Kelapa Dua

Proses checkin dan checkput yg cepat dan mudah Menu breakfast melebihi ekspektasi utk kategori hotel bintang dua Kebersihan dan kenyamanan hotel sangat baik Lokasi mudah dijangkau. Staff ramah dan helpfull

for the first time to this hotel with the children and at first the receptionist greeted us kindly, then when we entered our room we were told to look for three vouchers, wow, finally we found these vouchers and the children got gifts from the yellow be hotel, thanks ya , my child veey happy

Bilik besar lengkap dengan sofa, kitchennete, bathub. Menginap variasi sarapan tidak begitu banyak, tetapi rasanya sangat enak. Protokol Covid19 dilaksanakan. Mempunyai kolam renang dan gim, tetapi perlu beratur kerana had maksimum orang untuk memasuki kolam semasa wabak. Secara keseluruhannya ok, harga juga bagus, disyorkan untuk penginapan keluarga/kumpulan.

The first time i ever felt so cozy of a stay and the hotel makes me not wanting to go back to my homeland.Love the bathroom with cozy on light.Small apartment but literally felt like home.You can order room service up to your room.Below the hotel we found a delicious cafe that's sells indonesia food.Roemah Koffie.Connected mall but not many shops open yet.Not crowded with people.5 minutes drive to ICE.There's many good things to share.Oh yes! There's gym, swimming pool and sauna area.I use all the facililties.Only thing i hope there's a spa.But it's fine.Didnt take photo but took video of the hotel

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

I really loved staying here. The room is a bit outdated but it has bathtub in every room so it‘s still a win-win for me. The pool is big! The ambience is great lots of trees and so cozy for me and my family. It has water slide which not every hotel or resort has. Breakfast, well…standard for me, but the pancakes and waffles are great!

Overall good for staycation, but need deposite 50k idr i think no need for 3 stars hotel All good and clean

Quite a small room without a cloth cupboard and very limited space around the bed. Basically best to get another nearby hotel offering better space room.