Hotel berhampiran Calvary Chapel Tehachapi, Kern County

Здравствуйте. Проживал в этом отеле на протяжении 6 дней. Отель расположен за пределами города Техачапи рядом с железной дорогой. Отсюда два недостатка: первое - вся инфраструктура располагается в городе; и 2 - поезда слышно довольно хорошо. В памятке при заселении указано, что уборка номера и замена постельного белья и полотенец осуществляется каждые 3 дня. На практике - пока не попросил об этом никто убираться не пришел. Да и уборка была посредственной... гель для душа, который у меня закончился, никто так и не обновил... Спасибо.

1. Theresa at front desk is rude, unprofessional, has no customer service savvy, no business decorum whatsoever. Moreover, tried to charge guest $30 when guest gave a six hour advance courtesy notice call, that an hour extension is needed from the 11a.m check out time. Not only is that irrational amd a rip off, but there is no hurry for the incompetent housekeeping staff to service rooms let alone in a mainly empty motel of which they do mot properly clean nor sanitize the raggedy rooms anyway. Tried to charge guest at check out, for having to use face towels to clean the room floor from it raining outside Tuesday night 11/2/22 at check in. Yet, she/the motel provided the guest upon check in, with STAINED bath towels towels and a STAINED white blanket that Adriana (the pleasant one) took directly from their lobby closet. Photo's taken. What fee or compensation is the motel GIVING the guest for not supplying clean new linens/towels? What an insult. Stained worn torn towels should be thrown away, not recycled to new guests. Guests do not pay motels/hotels money to be provided with raggedy towels. Also, motels/hotels should never expect let alone voice threats of a charge for using towels fir WHATEVER guests need them for (cleaning or wiping surfaces, menstrual cycle cleaning, showering, bathing, spills, etc etc etc). Moreover, they offered the guest nothing nor any cleaning service after the rain. 2. There are long thinnish bugs in bathroom. 3. The smoke alarm loudly goes off snd it's voice repeats ”FIRE!” every time guests take a hot shower. They have it installed in front of the bathroom door instead of by the window of the room's. 4. The walls and floors/ceilings are paper thin; preventing guests from getting any rest and business calls done. 5. After guests request a corner room in order to avoid as much noise disturbances as possible; they egregiously put large groups of inconsiderate people right above and next to the guest despite there being several vacant rooms further down. They intentionally inflict upon the guest, therefore; sudden heart palpitations from the constant sudden noises/bangs/stomps/throws/drops/rolls/yelling 4:00am onward throughout morning day and night disrupting guests much needed sleep and thus damaging guests ability to function during the day. And they do nothing about it even when guests call the front desk, to make the noise disturbances stop. 6. Unlike other motels; this one does not supply cold filtered water in lobby, nor bottled water. They don't keep the tiny hot water dispenser replenished in lobby, for tea. 7. They dont fix room issues after last guests leave. The lights dont work, the sinks are clogged. They expect guests to go through the inconvenience and disruption and horrible experience of having to request the maintenance guy to enter rooms after guests have settled in/checked in and gotten settled, when the housekeeping staff is supposed to inform maintenance of issues after guests check o

Very good hotel, spacious, spotless room and great value for money Breakfast options were basic but adequate. Staff were friendly and very helpful Located close the centre of Bakersfield, no problem parking Would definitely use this hotel again

This the second time that I booked this hotel in my way back to home. Unfortunately this time the room didn’t have fridge although it was mentioned in the booking and one of the comforters had stain on it. The staff was great and friendly as before

This hotel is Always on point

I am a diamond customer and booked for 4 people and find only 2 bath towels, 2 coffees, 2 paper cups, minimal amenities, and the nightstand usb not working. It was too late and the room too far from the front desk to go complain however this experience made me a very very disappointed customer.

We enjoyed our stay. The staff were helpful and friendly, anticipating our needs. We were very pleasantly surprised that the complimentary breakfast was a full, hot breakfast, instead of the typical continental breakfast. The room was clean and there were no odors. The bathroom was clean and had lots of counter space. The bed was firm, yet comfortable, very nice sheets. The pillows were nice too. The coffee in the lobby/breakfast area was excellent. There was some noise (motor or flushing noise) since our room was next to the elevator.

This hotel is located in the perfect location to access the freeway, very convenient. Hotel is definitely one of the cleaner hotels I’ve ever been to, it seems as though they do take pride in everything that they do. They have a wonderful breakfast with plenty of choices and options. And my little one especially loves the indoor swimming pool

BW TAFT Plus is truly Plus! Staff is very nice and competent. Morning brunch is very good. My dog loved the bacon! Rooms on 1st floor have very high ceilings. Good for summer season to keep things cool -- albeit my stay was winter. Beds are fantastic. Met some very nice people in the breakfast area. If you need some toiletries or snack food, the Grocery Outlet is one block away -- a big perk for me!