Hotel berhampiran Grace Rose Farm, Kertawangi

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

Bilik sangat luas, tilam besar, dan perkhidmatannya ok, kerana saya berpeluang mengadu penghawa dingin tidak sejuk, mereka segera memeriksa dan meminta untuk memindahkan bilik.

Lokasi strategik, selesa, cm di mana tempat letak kereta kelihatan agak lusuh di belakang, mungkin kerana ia adalah bangunan lama. Menu makanan sarapan mempunyai banyak pilihan, tentang rasa tentu saja lidah masing-masing, tetapi pada pendapat saya itu hanya B.

Quick Service for any complain from customer, competitive price, Accessable for any kind of destination, close to Alun-Alun Bandung and Street Food and Caffe Shop in the Braga Street. Fully recommend for the Backpack Travellers.

Over all menyenangkan karena ambiencenya yg segar dan openspace, lobby nya luar biasa indah megah dgn konsep kolonial modernnya. Dari security gate depan, lobby, team f&b, hk semua ramah kecuali staf front desk, tamu harus menyapa dulu baru dia menengok ketamu, dia bukan seorang hospitilier tidak cocok kerja di hotel bagian depan, ketika saya menanyakan beberapa hal tentang type2 kamar terlihat dia menjelaskan tanpa semangat dan minim info, semoga ketika kami kembali tidak ketemu dia lagi. Kami pertama ke hotel ini, atas rekommendasi dari seorang staf f&b sewaktu kami menginap di cirebon, ternyata dia (sinta) sudah menjadi staf di mason pine ini. Surprise sekali kami, thanks a lot untuk pak Bani, pak Jaka dan terutama Sinta atas hospitaliti kalian. Kami memesan deluxe pine room, hotel sedang tidak penuh tetapi mengapa kami dipilihkan kamar dengan view menyamping, sedangkan kami lihat masih ada kamar lain. Nakas dikamar 1714 tidak maching dengan interior kamar. Taste makanan yang kami santap baik waktu breakfast maupun di samara, lezat. Kami berencana akan balik mencoba type kamar lain...see you sinta.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

It's actually not the first time for my family to stay here but this time we stayed for 2 nights to celebrated my mom's birthday and it was such an amazing experiences. The room, the service, the food, the staff are all wonderful. The check-in process was fast and got great explanation about the hotel's current policies and facilities. The room was great as always. For the breakfast they have lots of type of delicious food. The food in the club lounge were also fantastic (Tahu Walik, bakso, the small cheesecake pie, all the cake and pastries are a well-prepared delectable food with great presentation). Special shout out for the team in the club lounge! The crew in the club lounge are all awesome and really attentive. Got a surprise for my mom from the team and it made her day. Thank you to all of you guys (I didn't catch all their names but mas acep and friends) for creating another memorable experience. We'll be back here again on the next trip to bandung.

This hotel has the youngsters vibe, modern and industrial interior. Breakfast spread was excellent, love the nasi goreng bali. Location is ideal, near malls and not too busy street. Only issue was there was an unpleasant smell from the toilet pipes in the room. Perhaps the hotel can put in more air fresheners to musk the smell. Overall a good stay.

Always been a favorite hotel in bandung. As the warm pool is a must for kids. Great breakfast menu,welcome drinks , huge lobby area, friendly staff. We have stayed here more than 3 times.for extra value kindly make kids corner for free or else for childrens fun. Thanks Grand Mercure.

Room really nice with mountains view, the room ambiance was really clean and bright. The room was perfect! The garden not really big, but good enough for strolling around in the afternoon time. We also got mini bar (snacks and drinks) for free with unlimited mineral water by request. We enjoy our lunch at semeja restaurant (indonesian or asian food), enjoy our afternoon cake in their coffee shop and also tried dinner at monomono restaurant (Japanese food). Evertyhing was good. The breakfast have a lot of choices, but it really crowded, even they already separated in 4 sessions. Really recommend this hotel for family or couple getaway.