Pengguna Tetamu
7 Julai 2024
The Hotel itself was very nice, excellent kind Staff, very nice room ,lovely requested king size bed, nice big bathroom ,lovely shower and very clean throughout. I was surprised to find that the beach was not as stated " a few steps away" but a good 5/6 min walk away, also it costs €15 to go onto the beach and get an umbrella and sunbed. No view of the sea itself from where I could see maybe from the 4th floor. The breakfast was outstandingly good lots of choice loads of fruit ,juices, cooked and cold choices. My problem and consequently low rating was the Pool area not as stated and hoped for an "oasis of tranquility " but right next door to a working building site complete with jack hammers ,concrete mixers, dust and general shouting builder to builder. This was from 08.00 till 15.00 every week day, on one day even past the legal time. Admittedly the hotel did try to stop this unsuccessfully. Whilst I do understand this is completely out of the Hotels control I would suggest that customers be advised of this AND can then choose to find elsewhere to have a peaceful holiday. Upon discussion with the Management some of our party were compensated financially whilst others were offered vouchers to return to the same hotel . However just to say it appeared that the foundations are only just being laid so who knows when this building work will end. I think that the building work should be declared on the description and a good look at the Tariff charged to reflect the inconvenience this is not a cheap hotel to holiday in. I have complained to management and an apology was offered along with a voucher for 3 free nights however I shall not be returning. The area is very central but I advise a few miles up the coast either side much nicer restaurants and beautiful beaches. I hope this review is helpful. Unfortunately the photos that I took were all video and cannot download to this site.
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