Kigali Serena Hotel
0 malam
Bilik dan Tetamu
1 bilik, 2 Dewasa, 0 Kanak-kanak
Semua Penginapan di Kigali
Kigali Serena Hotel
Kesihatan Dilindungi
KN 3 Ave, Kigali, Rwanda
Lihat Peta
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.Lihat Lagi
Kami Memadankan Harga
4.2/5Sangat Baik·Kebersihan: 4.2
Kesemua 48 Ulasan
Kemudahan
RestoranPadang golfKolam Renang Luar BangunanSaunaSpaBilik urutBilik senamanLetak Kenderaan PersendirianPercumaPerkhidmatan ambil di lapangan terbangPerkhidmatan ulang-alik lapangan terbang
Semua Kemudahan
Persekitaran
Lapangan Terbang: Lapangan Terbang Antarabangsa Kigali
(11.9km)
Mercu Tanda: Kigali City Market
(1.2km)
Mercu Tanda: Institute Of National Museums Of Rwanda
(1.5km)
Peta
Bilik
Ulasan Tetamu
Polisi
Perkhidmatan & Kemudahan
1
Bilik Utama
1 katil king atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
6
Bilik Standard
1 katil king atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
1
Bilik Kembar Mewah
2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Tab mandi atau pancuran
Wi-Fi Dalam Bilik
Semak Ketersediaan
2
Bilik Deluxe King
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
1
Suite Junior
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
4
Bilik King Standard
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
1
Bilik Kembar Standard
2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
5
Suite Eksekutif
1 katil king
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
5
Bilik Deluxe
1 katil king atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Wi-Fi Dalam Bilik
Semak Ketersediaan
6
Bilik Superior
1 katil king atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Penyaman udara
Bilik Mandi Peribadi
Bar mini
TV
Semak Ketersediaan
Sembunyi Jenis Bilik
Ulasan Tetamu(48)
4.2/5
Sangat Baik
Ulasan Yang Disahkan- Kebersihan4.2
- Kemudahan4.2
- Persekitaran4.2
- Perkhidmatan4.2
Pengguna Tetamu
26 Mei 2023
給我們的房間配了一個户外大陽台，朋友的房間雖然沒有陽台配了一個會客廳，比普通標間舒服很多，酒店前台很熱心，幫我們預約了去國家公園的司機，去的時候通過郵件預約接機的服務也很好，早餐自助很豐盛，晚餐我點了烤豬排，相當美味，小費包含在餐費中。美中不足的是回程預約了酒店到機場的車後司機問我們要了60刀，而前台之前跟我們説衹要35刀。
Terjemah
Pengguna Tetamu
15 Oktober 2023
It's always a treat to stay at the splendid Kigali Serena Hotel. I loved my interactions with all the staff there. Precious, the smiling breakfast chef, made me a fabulous omelette. At lunchtime, she enjoyed introducing me to various African foods that I wasn't familiar with. Rhoda, Sandra and Ines pampered me back to life in the Serena Hotel's Maisha Spa after a long overnight flight. Everyone commented how happy and relaxed I looked after my two night stay (and 4 hours of massages!) If you want company / or directions on a morning run, call reception the night before: Karim from the Maisha Spa gym met me and three other guests at 6.30am for an hour's run around Kigali before breakfast. You'll need it - the breakfast spread is vast! It's hard to resist the superb croissants, 6+ types of fresh juice, and of course the hot dishes.
Terjemah
Pengguna Tetamu
27 Mac 2024
Wonderful stay. The rooms were very beautiful and spacious. The bathroom has very good amenities and the hotel pays attention to the environment. The bed was so comfortable and many services are available such as room service, etc. Wifi is perfect, no issues. The hotel has a very nice swimming, pool, spa, Gym, etc. The breakfast was exceptional, with wonderful, good, fresh fruit, and everything you wanted. I also booked a massage at the spa, which was perfect. The prices are also good. The spa reservation was punctual and very good and relaxing. The amenities were well maintained.
Terjemah
Pengguna Tetamu
4 Mac 2024
The Lady at the reception was so arrogant and unpleasant that I told her she was so and that I would be looking for a room in another hotel before leaving. Additionally, when I presented her with my Platinum Prestige Club card she didn't even seem to know what it was. When you have spent enough in the Serena hotels to accumulate some 75,000 bonus points, it's quite a disappointment.
Terjemah
Pengguna Tetamu
12 Februari 2024
The Serena is an excellent hotel that lives up to the five star expectation (also comparing internationally). Friendly staff providing great services … although not smiling a lot. The pool area is an oasis in the busy city centre. Food in the restaurants is great though a little pricey conpared to other hotels - not compared to European standards though. There a Serena approved taxi’s always waiting that can bring you to the city or to the airport (35 USD for an airport transfer).
Terjemah
Pengguna Tetamu
1 Januari 2024
Hotel certainly didn’t feel like a 5 star property. Rooms were fine but could have been a little cleaner. There just wasn’t anything special with the accommodations. Service was strangely off putting - no warmth and transactional. And the restaurants were not good at all. We ate three meals at the main hotel restaurant - only offered buffet of very middling quality. Sense is that the nearby Marriott has much better food options
Terjemah
Pengguna Tetamu
3 Disember 2023
Elegant, new, comfortable, very clean, well managed. Breakfast was very, very good. Quiet and accommodating staff. Room service, perfect. Downtown location, beautiful swimming pool. Modern, sleek and secure. The staff was the best. You cant wrong for this one.
Terjemah
Runner2004
30 November 2023
We attended a meeting at the hotel and stayed for a week. We had a very positive experience. The rooms were comfortable and well stocked. The staff were all helpful and courteous. There are a number of food options in the hotel and there are good restaurants within a safe 15 minute walk
Terjemah
Katherine
28 November 2023
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
Terjemah
Polisi Tempat Penginapan
Waktu Daftar Masuk & Daftar Keluar
Waktu daftar masuk: 12:00–24:00
Waktu daftar keluar: 10:00–11:00.
Waktu operasi meja penyambut tetamu: 24/7
Jika anda tiba di luar waktu daftar masuk, hubungi tempat penginapan lebih awal
Polisi Kanak-kanak
Kanak-kanak dari semua peringkat umur dialu-alukan di hotel ini.
Bayaran tambahan mungkin dikenakan untuk kanak-kanak yang menggunakan katil sedia ada. Tambah bilangan kanak-kanak bagi mendapatkan harga yang lebih tepat.
Katil Bayi dan Katil Tambahan
Untuk semua jenis bilik, katil tambahan boleh ditambah. Polisi katil bayi berbeza-beza mengikut jenis bilik. Sila rujuk polisi jenis bilik yang berkaitan.
Bayaran untuk katil tambahan dan katil bayi tidak disertakan dalam jumlah dan perlu dibayar di hotel.
| Umur | Bayaran |
|---|---|
Kanak-kanak berumur 16 tahun dan ke bawah | Hubungi hotel |
Kanak-kanak berumur 17 tahun dan ke atas | US$ 100.00 (kira-kira RM 477.13) untuk setiap orang setiap malam |
Sarapan Pagi
JenisBarat
| Umur | Bayaran |
|---|---|
Dewasa | Hubungi hotel |
Bayaran sarapan tambahan tidak termasuk dalam jumlah bayaran dan perlu dibayar di tempat penginapan.
Lihat Lagi
Kesihatan Dilindungi
Bersih
- 4.2/5
Pembersihan dan Pembasmian kuman
- Bilik-bilik dibasmi kuman sebelum disewakan semula
Keterangan Penginapan
- Dibuka: 1999
- Bilangan Bilik: 116
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Perkhidmatan & Kemudahan
Kemudahan perniagaan paling popular
Restoran
Padang golf
Kolam Renang Luar Bangunan
Sauna
Spa
Bilik urut
Bilik senaman
Letak Kenderaan PersendirianPercuma
Perkhidmatan ambil di lapangan terbangCaj tambahan
Perkhidmatan ulang-alik lapangan terbang
Bar
Kafé
Bilik mesyuarat
Bilik berbilang fungsi
Kaunter penerimaan tetamu 24 jam
Wi-Fi di kawasan awamPercuma
Restoran
Kolam Renang Luar Bangunan
Spa
Bilik senaman
Bar
Bilik mesyuarat
Restoran
Restoran
Tiada maklumat tambahan tersedia
Lihat Lagi