Hotel berhampiran The Brit Stop, Kingston

I have stayed at this hotel in the past and it has been ok. This past weekend was not ok. I was assigned room 161. The room is very small. The double bed fills the room. I could hardly move around the bathroom (I am a large person). The walls are in need of a major paint job. Marks all over. The ceiling needs to be redone as well. The bedding looked and felt very cheap. The light switch tuned off the clock radio and power bar. On the positive side, the bathroom looked recently refreshed. Overall, it felt like a room I would get at $40 per night hotel As well, the room is near the entrance, so you hear everyone. On this night, there were children/teens being very loud (yelling to each other as they went to the pool). We had to turn on the TV very loud. The TV was small and the selection available from Bell was limited. Gave up and attached my laptop. Fortunately, they did not hardwire the cord as I did not bring an extra HDMI cable.

Friendly and helpful people at registration desk. They answered our questions about the area and were very attentive to our needs. This Best Western has 2 restaurants. The food was delicious in both and very reasonably priced. I would not hesitate to recommend this Best Western to my family and friends.

Kakitangan hotel sangat ramah dan membantu. Biliknya sangat bersih, tetapi saya rasa kerana langkah berjaga-jaga Covid, tidak mempunyai semua kemudahan seperti kopi, dan lain-lain. Kami dapat menempah masa untuk menggunakan kolam renang dan hanya keluarga kami di sana semasa membuat tempahan selama 45 minit. Kemudahan kolam renang juga kelihatan bersih tetapi kami tidak dapat menggunakan tab mandi panas atau gelongsor air kerana ia ditutup. Ini agak mengecewakan bagi anak-anak. Secara keseluruhan, hotel ini mengambil langkah-langkah yang diperlukan untuk memastikan para tetamu selamat.

房間隔音太差，其它的都挺好

Prachtig jaar 1850 gebouwde villa en zeer sfeervolle kamers. Netjes en schoon. Ontbijt klein maar heerlijke verse dingen en super lekkere ei spinazie wrap. Eigen parkeerplaats was ook een plus

well 酒店的位置很好 就在市中心 離湖走路一分鐘 酒店有停車場 但是比較麻煩 每次停進去的時候都需要呼叫對講機和前台溝通 酒店的早餐很逗 像飛機上的機餐盒子 酒店內的設施比較舊 但是暖氣挺足的 前台的職員蠻熱情的 看中地理位置但不在意舒適成都的可以選這家 thats it

My wife and I like to stretch out in hotels so the twin-bedroom suite at this hotel seemed the obvious choice when we visited Kingston. Unfortunately, this particular accommodation doesn't seem to get used much, as we learned gradually during our stay. First issue - the air conditioning unit in the shared lounge worked gangbusters, sending out a blast of cold air with a lot of noise, but virtually nothing made it into the rooms. A technician came quickly and discovered the vents had basically clogged shut. Second issue - the fan in the bathroom next to my room couldn't be shut off. There was no switch. I went downstairs and asked the person at the front desk whether I was mistaken and there was in fact a switch and he said he'd check. Whatever the results of the check, no one got back to me. So the droned on noisily through the night, making my life miserable. Third issue - my wife, a heavier sleeper than me, kindly offered to swap bedrooms. Throughout the night there was an intermittent clanging noise from above, as if a cord had come loose from a flag pole, or a panel in the air conditioning was flapping. The next morning I went down to the desk and asked them to look into it and they said they would. Again. no one ever got back to me, and whatever it was clanged away off and on the next two nights. My wife paid for these rooms - more than $2,000 Canadian for four nights (!) - and is a more forgiving soul than I am. Had this been on my tab there would have been a frank exchange with management and a request for a partial refund. As it is, we certainly won't be staying here again the next time we visit Kingston.

The toilet was blocked when I first entered the room but they fixed it within 30 min so it’s very efficient and acceptable. We got an extra breakfast from the reception so I am very happy with they special caring to us. Location is excellent right next to the pier and many great restaurants.

Fantastic location, comfortable bed, polite and friendly staff, clean rooms, and wonderful amenities. The only downside was the parking as it was cramped making getting out of your car difficult and coming with the risk of damaging the car parked next to you. Alex (at the AquaTerra) was fantastic, pacing the meal perfectly, engaging us without being overly familiar or obtrusive, and making great recommendations based on dietary considerations. The 2 queens with waterfront view were worth it as the picturesque views were calming at bedtime and a great way to start a day!