Hotel berhampiran Schambach, Altmühltal, Kipfenberg

Super overnachtings hotel! Hotel is vlakbij de autostrade gelegen, doch heb je geen last van lawaai. De kamers zijn mooi, modern en verzorgd. Vlak naast het hotel is een Grieks resaturant waar je voor een eerlijke prijs lekker kan eten (reserveren is wel aan te raden) Grote parking aanwezig.

Der erste Super Eindruck, wurde getrübt durch ein kleines Minus das uns nach dem wirklich hervorragendem Essen aufgefallen ist. Wir wollten unsere Getränkebestellung in Höhe von ca. 18 Euro per Karte zahlen.Dies wurde vehement abgelehnt. Kartenzahlung erst ab 20 Euro hieß es.Da ließ sich der Kellner nicht erweichen - absolut inakzeptabel in einem Hotel dieser Preiskategorie . Im Hotel gibt es nur einen kleinen Fahrstuhl. Im sehr großen ,frisch renovierten Zimmer , ging es weiter mit den kleinen Fehlern - leider wurde vergessen einige jetzt übliche usb Buchsen zu installieren. Im großen Schreibtisch war keine Minibar. Platz war reichlich vorhanden. Die wirklich ansehliche Bar war geschlossen. Im Bad hing der Kosmetikspiegel nur lose an der Wand und wäre fast herrunter gefallen. Nun zu den positiven Aspekten - wie bereits bemerkt war das Essen vom Buffet und hervorragend und reichlich vorhanden. Man konnte gar nicht alles probieren, so groß war die Auswahl.Die Getränke sind als hochpreisig einzuordnen.Im Zimmer gab es wegen einer Käferplage ,eine Moskitonetz Schiebetür und einen wirklich großen Balkon mit hochwertigem Stühlen und einem Tisch. Das Bett war sehr groß - nur war leider die Matratze zu dünn, sodaß man beim Aufstehen auf der harten hölzernen Betteinfassung saß.Dies hätte eine dickere Matratze vermieden. Die Nachttische waren klein aber wertig.

After long and tiring day at the “Ingolstadt Village” shoppers or business mens, my best advice is to stay in the “Starton Am Hotel” which is located just nearby the village. No need to go anywhere because the Starton is very clean, silent and commodious. The staff is very friendly and helpful. In addition to with its reasonable prices it has fabulous breakfast. Me and my wife stayed two night in this hotel. As someone who has visited many countries of the world, I would like to say that Starton Hotel will remain in my memory as my favorite hotel with its beautiful features and wonderful staff.

Very clean hotel, close to all public transport systems. Very helpful staff. Needed to be close to the train station but in easy access to city centre and this hotel provided this, they even provided a complimentary bus ticket to get to the city centre which was only a 5-10 minute bus ride away.

I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel (it is a joke 4 star with this kind of service). My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast. The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. However, on September 8th, during check-out, I was slapped with an additional charge of EUR 18.80. Why, you ask? Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card. So, I requested a simple reversal and consolidation of the charges into one transaction as per our booking. Shockingly, the front desk staff flatly refused to accommodate my request. When I insisted on speaking with the front desk manager, the manager come out and did not introduce herself, she is with a long golden hair. Of course, I expected senior staff should be able to accommodate my simple request or at least give me a good explanation why cannot, but it did not go what I expect, in fact, the situation went from bad to worse. Mandy Wunderlich, who I later discovered was the general manager based on her photo online, exhibited a shocking lack of professionalism and customer service skills. Instead of addressing the issue rationally, she raised her voice, used aggressive body language, and shouted at us to ”Go, Go!” This behavior was not only embarrassing but entirely unacceptable for a hotel that boasts a four-star rating. I was left astounded by this encounter. If a hotel's general manager, who is expected to set an example for the entire staff, behaves in such an appalling manner, it's no wonder the rest of the team lacks courtesy and professionalism. Individuals like Mandy should not hold senior positions in the service industry, tarnishing the reputation of the hotel and leaving guests with unforgettable negative experiences. In conclusion, my stay at this hotel was marred by abysmal service and a shocking display of unprofessionalism from the senior management. I strongly advise anyone considering a stay here to think twice and explore other options. This establishment does not deserve your hard-earned money, and its management should be held accountable for their disgraceful conduct.

Le thème des voitures dans tout l’hôtel et les chambres est amusant et très bien fait ! La chambre est bien, propre et spacieuse. Seul petit bémol sur l’isolation phonique un peu fine mais rien d’alarmant. Le lit était confortable et j’ai passé une bonne nuit. Le petit déjeuner était bon et bien fourni. Le plus est le parking gratuit, ce qui est appréciable.