Black Bull Hotel

Absolute dive of a place, avoid at all costs. We booked a 2 night stay based on the photos used online and what a mistake that was! We immediately began looking for somewhere else to stay due to the room being absolutely disgusting, damp, smelly, stains on carpets and walls, torn carpet, holes in wall, cups stuck to window ledge you name it this room had it. There's no way the room had been cleaned for god knows how long. Learn from our mistake, save yourselves the money and stress and don't book to stay here

Room was freezing with no heating, both radiators not working. No bedside table, kettle just on the floor. Bedside lamp not working. No lampshade just a solitary bulb. Single pane glass window which was broken. Wooden toilet seat was warped and dirty due to excessive moisture intake.

Scum hotel, stole my money, didn't respond, I had to sue them in the end and got the money back. Thank you. There were reports of drug dealing in the hotel, terrible place

I recently had a meal & drinks at the black bull with my daughter. We absolutely loved it. The new owners & staff are so friendly & it feels like a proper family pub. Sundays are fab, the roasts are delicious. A great selection of drinks at the bar. We've been coming here on & off for years. It's nice to see our local back at it's best .

I went last Sunday for a roast lunch and asked for gluten free. Sadly my lunch was much smaller than my partner's because to make it gluten free there was just several items omitted. I chatted to the Manager who is new to the Black Bull and he fully engaged with my thoughts about the meal. So, we went back today to see if they could improve the gluten free option and they certainly did. They had managed to source gluten free pigs in blankets and gave me extra rather delicious roast potatoes to compensate for the lack of Yorkshire pudding. Altogether a great meal, very good service and I'm now chilling and enjoying that lovely Sunday afternoon feeling - well done them!

Rough hotel in need of renovation

Stayed for two nights bed and breakfast, with a friend, room was clean and welcoming. All the staff were friendly and smiley. Food was good especially the breakfasts which had everything, including plenty of fresh fruit. The place was very busy on New Years Eve, but we enjoyed the banter. The place was reasonably priced, overall a very good stay.

Called in for a drink with a friend. Flies everywhere. On the bar, on the ceiling lights, all over the tables. Asked the bar staff why and the response given was because of the farms! There were no flies in any of the other establishments we had visited that day. Went into the beer garden to avoid the flies and there were old discoloured plastic plants everywhere and a scruffy garden. Opened our scampi fries only to notice once we had eaten them, they were out of date! Such a shame as there are limited beer gardens in the town and could have been so much nicer if someone cared. Crossed over the road to the Sports and Social club to be met with a warm welcome, no flies, and lovely beer garden with beautiful views.

The room wasn’t big or fancy, but we didn't need big or fancy. We needed a good night's sleep and a welcome from a brilliant human. We got both, and Fran was a multi-tasking, dart-offering smiley force of happiness, which I really neded. We visited Kirkby Stephen for sad reasons, but we left with a smile.