Hotel berhampiran Kiruna Kyrka, Kiruna

Good place but so far!!!

Stayed here for a night after 2 nights in Abisko before proceeding to Stockholm. A very comfortable hotel with 70 rooms and another 30 or so nearing completion. Would rate the property more than 3 stars. Breakfast was large and varied and of a good quality. Rooms were decent sized with modern bathrooms. A pool and sauna is also available. Visited the ice hotel and would recommended staying in town to get a flavour of the city. Interesting pubs and food scene.

We only stayed three nights as we were part of a tour group. Would certainly stay again, the staff were very friendly and the cabins very warm in fact we had to turn the heating down as it was too hot!! Bit disappointed with the location as it didn’t seem within walking distance in the snow to the new town and the old town is apparently mainly empty as it’s being relocated. The other disappointment was the blocks of flats looming over part of the site which wasn’t what we expected! One query why don’t you sell milk etc on site?! Seems crazy to have to direct people to the coop?! No information was in the chalets about the shop or the site plan. Info was to a certain amount on the tv or if you scanned a code but not everyone has smart phones! The spa was great, apparently children are only allowed entry at certain times, but we weren’t told that. Also the staff were rather hard to get any information out of and seemed rather miserable but other than that great!!

Stayed here for five nights on a solo trip, where my main objective was to hunt the Northern Lights. It was an ideal base, with a small but comfortable room (with en-suite bathroom), access to a shared shower, sauna and kitchen/lounge area. Breakfast buffet was pretty good, and the lunch time buffet was excellent value. Reception area has some useful information about local bus times and tour companies for activities like Northern Lights chasing and husky sledding. Good location, a short walk from the centre of the old town and close to bus stops where you can get to and from the new city and the airport with ease. Overall, a great budget base for a trip to Kiruna.

servicio perfecto, muy bien ubicado junto a plazas de comida supermercados y restaurantes, los buses del aeropuerto y otros pasan por la puerta, las instalaciones en perfecto estado, la comida del desayuno buffet completo cenas y comidas también buffet a muy buenos precios, además disponen de Bar cosa que no hay por la zona.

Good view and breakfast. Parking is not free but very safe.

Berlin Truly the best glass igloo experience! My partner and I spent 3 nights here, during New Year’s Eve, and we had an incredible time! The igloo is very warm (despite -22 outside) with heating, has a stove with essential utensils and even has a toilet. If you didn’t want to use the toilet, you can use the lounge toilets which are clean and have a shower. The igloo also has speakers with a great bass- perfect for New Year’s Eve celebrations. The highlight was nature’s fireworks on New Year’s Eve… the northern lights. We were very lucky because we know it’s not a guarantee. So if you’re lucky enough you might get to see them too! Tony made sure we were okay through out our stay, heating up the sauna and picking us up/ dropping us off at our next destination. Thank you so much for the BEST stay Aurora RiverCamp.

We stayed in the Nordic 'Suite' in July 2024. Since happiness is a function of a gap between expectation and reality, the objective of this review is to temper expectations for anyone that might be considering booking this hotel. The purpose of visiting Jukkasjarvi/Kiruna was to experience the midnight sun and visit Abisko National Park, a 1 hour drive from the hotel. It is difficult to think of a equivalent hotel experience I have had in the past - maybe a really old Red Roof Inn or Super8. However, those hotels/motels have better infrastructure and customer service than what we experienced at Icehotel. The 'suite' has a dingy, poorly lit feel, and feels depressing even in the setting of 24 hours of sunlight. There is no assistance with luggage, so be prepared to carry your luggage if you do not have a car. Parking is available, but the lot is often full. There is a huge discrepancy between what we saw on the website and what the room actually looked like, so kudos to the photographer for reeling us in. I have attached many pictures, but would like to highlight the bathroom. Right next to the toilet is a shower curtain that encloses a 2x2 'shower'. If you are lucky like us, the walls will have mold. If you are brave enough to take a shower, water will spread all over the bathroom floor - but do not despair - they provide a long squeegee that you can use to sweep all the water towards the drain. We came back to the room the first evening, and no housekeeping was performed, despite reminding the front desk that we require services before we left in the morning. On asking, we were told they had left for the day, and that we could try again the next day. We looked through their website and emailed a bunch of people about the issue, and received an email late in the evening offering to switch rooms. Since we were already unpacked, and no assistance with luggage is provided, we declined the offer, and asked for a partial refund instead. They stated that since they had offered a resolution, they will not offer refunds. On querying why a room with mold was released to a customer, there was no response. We did receive housekeeping services the next day, but no attempt was made to clean the mold. Overall the room was poorly designed with no outlets/USB ports at the bedside. There is no air conditioning, so it gets uncomfortably warm indoors at night with lack of ventilation. We did visit the icehotel 365, and the rooms there had spectacular ice carvings. We were glad that we did not pay to stay in one of those ice rooms, since after 15 minutes at negative five degrees, we were ready to get out of there. Overall, I would recommend giving this hotel a miss - for what they offer, you can get something elsewhere at a much lower rate. If you objective is to spend most of the day outdoors, this hotel is for you, since you will never want to come back to the room. Plus, customer service is non-existent if that is important to you.