Pengguna Tetamu
5 Mei 2024
I’d give this 3 1/2 stars out of 5 if I could. Stayed for a week in late April / May with my wife and toddler, and our friends with their toddler. Positives: really nice modern hotel with stunning views. Lovely room (we got lucky with getting a sea view which was actually by the sea, whilst our friends sea view was set back in the main building). Great selection of pools and a nice beach area you can access. Al la carte restaurants were both good (taverna and green&grill). Generally the range and variety of food on offer was good, including the buffet options and snacks throughout the day. Good quality and range of amenities and staff were generally helpful and friendly, especially in the lounge bar and a la carte restaurants. Negatives: buffet was very busy and no enforcement of a dress code. We went at various times and either you get fresh food at busy time, or the leftovers when it’s quiet near the end. Making it a bit more spacious, with more outside seating, would help a bit. I fell ill for 24 hours on day 3. I believe it was a stomach bug and had only eaten and drank at the hotel, so make of that what you will. But generally the food seemed fresh and the place was very clean. I’m saying this to explain why I’ve gone 3/5 and not 4/5, Paper cups aren’t great but I understand why you have them by the pools. Local drinks are not good at all. Wine and cocktail liqueurs were cheap and not that nice. Beer was decent tho. Sunbeds are tightly packed in and are reserved quickly. Arrival and reception in general was a bit chaotic. Lots of staff but not a lot of doing. Also we’d specifically contacted the hotel beforehand requesting adjoining rooms with friends (who paid for some type of room). We were put well apart, and on day 6 my friends were told they could have moved next to us on day 2, had they gone to reception. As opposed to reception calling them or leaving a note in their room. Being unable to get adjoining room (despite asking beforehand) I understand - logistics or admin error - but then saying we actually COULD have been together and not telling us?! Very odd. I left with many more positive feelings than negatives, it just takes longer to explain a negative comment! And overall, despite being nice, this isn’t 5 star luxury. It’s a really nice hotel and great for families (I wouldn’t go back if I didn’t have a child). So just set your expectations right. But I did have a child and we had a really nice time. If I hadn’t gotten ill I’d be giving this 4/5, which is pretty good, and the place met our needs just right.
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