Hotel berhampiran Sunsphere Tower, Knoxville

Location is in downtown, very convinient to connect everywhere. It's an old fasion hotel. The service is good. Since it was a business trip, we rent a car for easier transport but the hotel parking charges a lot.

I'd stay here again. Room was dated but clean, quiet, and comfortable. Friendly front desk staff. Very convenient location just off highway with lots of restaurants around. A good value for the price.

Good value for the money spent

I travel to Knoxville about every other week. I have started staying at this location becasue the IHG booked UT for the entire year. This property is conveniently located off the interstate and has several food choices near by plus a bar and restaurant on-site. But the best part is the willingness to make your stay the best you can have by the staff. Every single person I have interacted with has gone above and beyond and have kept me coming back. Great property overall.

My husband and I are snowbirds. We normally stay at Hampton Inns on our drive between Ohio and Florida. We recently spent the night at this Holiday Inn Express because no Hampton Inn was available. We were pleasantly surprised. The desk clerk greeted us with a friendly smile. In fact, any employee we passed greeted us with a friendly smile. We were pleasantly surprised by the room. First and foremost it was clean. It had everything we needed and the beds were comfortable. The shower was large and had large bottles of body wash, shampoo and conditioner attached to the wall of the shower. The room was quiet and we slept comfortably. The breakfast buffet in the morning was full and a woman was actively monitoring and replacing items when needed. I am on a special diet and ate a delicious egg white omelet with vegetables. My husband ate a traditional breakfast with bacon, eggs and biscuits. It was also delicious. We are going to try another Holiday Inn Express the next time we drive between Ohio and Florida. It’s exactly what we need for a quick stop overnight.

I read a number of recent reviews before booking this property. I lived in Knoxville many years and know the area well. The last several reviews were really pretty positive. I wanted to write a more balanced review, because those reviews didn't accurately depict the positives and negatives of the property. We were in town for a funeral and really just needed a place to sleep. First the positives: Great location. Friendly staff. Inexpensive. Safe and quiet, with a comfortable bed. And a decent Continental breakfast. So a lot of upside to this property. Now the negatives: It is rundown. Dirty, scuffed and stained walls in the common areas. Carpets, curtains and other features completely worn out. Poor maintenance. A cereal wrapper was on the landing at the west staircase when we checked in on Tuesday and still there when we checked out on Friday. The TV seems like it's being run through someone's laptop. Grainy and constantly stops. No microwaves in the rooms, though there is a mini fridge. When the room was made up, the linens weren't changed for some reason. Shower attachment bracket was broken and the sprayer was just tucked into the assist bar. Bottom line: you get what you pay for. It's much rougher in person than the pictures indicate. But if you can live with the negatives, a pretty good value if you're on a budget.

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