Hotel berhampiran Wat Phra That Lampang Luang, Koh Kha

Newly built and just operate only for few months so there are MANY LACKING. PLEASE CAREFULLY CONSIDER BEFORE BOOK THIS HOTEL 1. Unprofessional and not well-trained staffs. Staffs at front desk have poor attitude and lack of service mind. They were so rude and never known their own mistake and not even say any apology word to guests. 2. Poor management. Eventhough hotel policy stated that check in time start at 2.00 pm., when guest arrived at 4.30 pm., front desk just said that rooms weren't ready and then they ignore guests. Just let us stand there with our luggages. That was very confusing. 3. Lack of problem solving skill. When our superior rooms were not ready (at 4.30 pm.) and we asked the hotel how they gonna handle this problem. They told us that we can check-in at delux type instead. It's shocking. How they want to downgrade our room when it 's hotel's fault. Then i ask why they didn't inform guests beforehand, front ladies just said that because guests booked through agent (agoda) so they have no customers' contact. And ask guests to speak to agoda instead because hotel prefer to talk with agent not guests ???? 4. No Elevalator and No bellboy. You have to carry your luggages by yourself to second floor and third floor 5. The entrance from main street 's quite small and a bit weired. The hotel area just hide behind other building so you cannot easily see from the main street. cons: 1.The owner 's friendly but not their staffs 😓 2. Room is new and spacious In conclusion : If you don't mind about service and can ignore poor attitude and rude staffs, it's fine to stay here. But if you expect standard hotel service, please look for other place. Frankly Speaking, with the same room rate, you can book much better hotel ( higher star and services)

Stayed here to access Lampang city. Quaint accommodation and there are a number of positives. Positives are that has beautiful gardens and old style accommodation. The staff are mostly friendly and helpful. Negatives - services are limited and not in line with the website. Asked for drinks menu and attendant simply recited the three beers they had on offer. I noticed another guest ask for cocktail list and then a basic spirit drink without success. They didn’t even have lemonade for a teenage girl who ended up having to be satisfied with water. The biggest inconvenience is if you don’t have transport they will arrange transport, but at four times the going rate. Luckily we were able to get Grab most of the time, but on one occasion we couldn’t get Grab and had to pay the extorted rate. It is in a jungle like setting so be prepared for frogs in the toilet and lizards on doors as happened to my wife when she went to use the pool toilet. I also understand the need to maintain the garden, but we returned the first morning from the city and they were busy chainsawing trees down. This went on for all afternoon with loud crashing noises too as big branches hit the ground. Unable to relax we thought they might entertain supplying a couple of drinks to compensate. They pondered, sought advice from manager and finally said we could have a couple of free drinks that night at the restaurant for the disruption. Turned up that night and were given 2 orang juices. I am afraid I wouldn’t stay here again.

ที่พักกว้างขวางไม่แออัด ห้องสะอาด แอร์เย็น มีที่จอดรถoutdoor แต่* เราได้ห้องที่ไฟหน้าห้องและทีวีเปิดไม่ติด พยายามที่จะเปิดทีวีอยู่นานแต่ก็ไม่ติด ซึ่งเห็นว่ามีสิ่งอำนวยความสะดวกนี้ควรได้ใช้ เลยไปแจ้งพนักงานต้อนรับคนที่รับเช็คอิน (มีพนักงานคนเดียวทั้งโรงแรม เพราะเช็คอินดึก) พนักงานแจ้งแค่ว่า ทีวีไม่ดี (อาจจะหมายถึงทีวีเสีย) และไม่มีการเปลี่ยนห้อง หรือ ทำการขอโทษแต่อย่างใด รวมไปถึงไฟหน้าห้อง ก็บอกถ้าเปิดไม่ติดก็คือเสีย อ้าวววว เสียเยอะขนาดนี้ควรมีการแก้ไขเฉพาะหน้า แต่เซอร์วิชมายพนักงานคนนี้เท่ากับ0 ที่พักดีมากๆๆๆราคาถูก แต่พอมีพนักงานแบบนี้ทำให้ผู้เข้าพักเฟลมากๆๆค่ะ ควรเตรียมคำพูดหรือการแก้ไขที่ดีกว่านี้ ตอนเช็คเอ้าท์ไม่มีพนักงานซักคน ยืนรอกดกระดิ่งอยู่นาน สรุปได้วางกุญแจไว้เคาเตอร์ และไม่มีการโทรมายืนยันการเช็คเอ้าท์เลย สรุปสั้นๆเลยคือ ที่พักดีราคาถูกให้เต็ม10 แต่พนักงาน ให้ติดลบค่ะ

This is a new and very nice hotel on the main street in Lampang city centre, very easily found and accessible. It is a tall building with an atrium in the middle and a lot of parking space in front of the building. There is also a restaurant and a cafe at the back. The rooms are clean, comfortable and well-designed in white theme. Breakfast is the only thing which needs improvement. It is cold and not tasty. However, the staff are quite impressive and the most outstanding person to admire is the security guard. There is only 1 security guard there who also acts as the porter. He is extremely service-minded, friendly, attentive and helpful. I think he is the greatest asset of the hotel and deserves to be rated 5 stars!

ไม่ค่อยมีสิ่งอำนวยความสะดวกที่เป่าผมไม่มี